Guru

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What is Guru?

Guru is a Knowledge Management Network, utilizing AI to make sales, support, and customer success teams better at their jobs.

Guru is a knowledge network that unifies your organization's collective knowledge, verifies its accuracy, and empowers your teams by bringing them the knowledge they need to do their jobs. Guru's AI Suggest contextually surfaces knowledge in the web browser, improving over time around user patterns and an organization patterns, making every piece of knowledge served across Guru’s network more relevant and useful every day. By bringing your team the knowledge they need in all of the applications they use, you can expect to see the following outcomes using Guru:
- Increased adoption and trust of knowledge
- Decrease in employee onboarding time
- Decrease in time to first response
- Decrease in handle time
- Increased competitive win rates
- More valuable conversations with customers that drive revenue



Guru Awards


Guru currently scores 85/100 in the Knowledge Management category. This is based on press buzz (43/100), recent user trends (falling), and other relevant information on Guru gathered from around the web.

The score for this software has improved over the past month. What is this?
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Knowledge Management Market Radar

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Guru Product Overview


Languages Supported: English

Knowledge Management Software Buyer Guide 2021

Product recommendations, vendor rankings, market overview and tips on how to select Knowledge Management software for business. Published in December 2021.

This software type helps organizations create internal knowledge bases for company use as well as guides for customer interactions. It helps them better organize, manage and store information that is key to their business. Teams can create online documentat...

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Guru Features

  • API
  • Chat
  • Contact Management
  • Contact Sharing
  • CRM Integration
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Document Comparison
  • Email Integration
  • Employee Training
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • History/Version Control
  • Lead Management
  • Marketing Automation
  • Multi-User
  • Notifications
  • Project Management
  • Sales Motivator
  • Sales Proposals
  • Performance Reviews
  • Sales Automation

Guru FAQs

Does Guru offer guides, tutorials and or customer support?

Yes

Does Guru offer an API?

Yes

Does Guru integrate with any other apps?

Yes

Does Guru offer multi-user capability (e.g. teams)?

Yes

What are some applications Guru is commonly used in tandem with?

Google Drive, Salesforce, Zendesk, Intercom, Box, Dropbox

What platforms does Guru support?

Yes

Who are the main user groups of Guru?

Customer Support, Customer Success, Sales, Sales Enablement, IT, Marketing, Human Resources, Org-Wide

Guru User Reviews

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