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What is Gigya?

Gigya is a customer identity management platform for businesses to identify their customers.

Gigya is developed for companies that want to build a better relationship with their customers and get to know their audience. They can do so using both traditional and social accounts to consolidate and manage cross-channel customer data.

Gigya extracts information across devices and accounts, storing them in a web-based database. This software provides businesses capabilities and functionalities which they can use to utilize social registrations, which in turn increases their customer value and social engagement.

Gigya was developed for consumer identity management and modern marketing. The service also offers APIs needed for reliable and scalable registration, authentication, profile management, data analytics and third-party integrations. This software is mostly used by eCommerce, media, travel, and publishing businesses, including well-known big brands.

Gigya Awards

Gigya currently scores 88/100 in the CRM category. This is based on press buzz (51/100), recent user trends (rising), and other relevant information on Gigya gathered from around the web.

The score for this software has improved over the past month. What is this?

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CRM Market Radar

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Gigya Product Overview

  • Social Login

  • Profile Management

  • Single Sign-On (SSO)

  • Registration-as-a-Service

  • Customer Insights

  • Analytics

  • Loyalty

  • Customer Identity Management

  • Identity and Access Management

  • Consumer Insights

Languages Supported: English

CRM Software Buyer Guide 2023

Product recommendations, vendor rankings, market overview and tips on how to select CRM software for business. Published in June 2023.

This software category covers a wide range of applications aimed at making customer relationship management easier and more organized for businesses. CRM software typically features the ability to track customer interactions across multiple communication ch...


Gigya Features

  • 2-Factor Authentication
  • API
  • Batch Permissions & Access
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Password & Access Management
  • Scheduling
  • Social-Media Integration
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Click-to-Dial
  • Sales Automation
  • Pipeline Management

Gigya FAQs

What is Gigya generally used for?

This service is used for Customer Identity Management.

Does Gigya offer multi-user capability (e.g. teams)?


Who are the main user groups of Gigya?

Main users of Gigya are eCommerce, media, travel, and publishing enterprises, including well-known big brands.

Does Gigya integrate with any other apps?

Integrations: Acquia, Adobe AudienceManager, Adobe Omniture, Akismet, The Appreciation, Engine, Baynote, Blueconic, Bluehornet, BlueKai, Bronto, CalmSea, Certona, Constant Contact, Convio, Core Audience, emarsys, ExactTarget, Experian, ExpressionENgine, FileMobile, Fun Mobility, Google, Hubspot, Hybris Software, Informatics, Intent, TunTo, Umbek, Tableau, Shopify, Smartify, Socure, StrongView, Scene7, Selligent, SendGrid, SailThru, Salesforce, SilverPop, Ooyala, Olapic, NetSuite, Mollom, MPP, MyBuys, Netino

Does Gigya offer guides, tutorials and or customer support?

Support: Knowledge Base, Phone Support, Videos, Webinars, Email Support.

What are some applications Gigya is commonly used in tandem with?

Gigya is commonly used in tandem with marketing automation and analytics software.

What platforms does Gigya support?

This is a web-based service.

Does Gigya offer an API?

Yes, it offers REST API.

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