Fusion Web Clinic

What is Fusion Web Clinic?

Fusion Web Clinic offers The EMR software for pediatric OT, PT, & SLP,

Fusion Web's Electronic Medical Records software is designed particularly for pediatric physical, occupational, and speech-language clinics. It is used by thousands of practices across the United States, that take advantage of its effects on increasing paperwork efficiency.

Features offered by this platform are scheduling, with integrated calendar and appointment reminders; documentation management; billing; and custom reporting. 80+ pediatric-specific templates are customized to meet the workflow of a practice.

With smart documentation management and auto claim creation, pediatric clinics eliminate billing by hand, significantly speed up their administrative work, gaining more time to treat patients.

Fusion Web Clinic currently scores 79/100 in the Electronic Medical Records category. This is based on user satisfaction (63/100), press buzz (43/100), recent user trends (rising), and other relevant information on Fusion Web Clinic gathered from around the web.

The score for this software has improved over the past month. What is this?

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Fusion Web Clinic Review

Editors' Review by the Electronic Medical Records Software Review Team

Fusion Web Clinic is a healthcare management platform designed for pediatric clinics and facilities. Able to cover a bevy of basic functions for running appointments, Fusion Web Clinic is designed to help you maintain your healthcare business efficiently. It can help you schedule appointments, track patients, bill for services, and analyze data.

Fusion Web Clinic Features

The solution covers the core facets of keeping your therapeutic or clinical practice operating smoothly. You can create and modify a schedule to set up easy-to-find appointments. Information about your clients can be documented, such as personal health, diagnosis, and overall scores on standardized tests. Auto-generated billings can be sent to accommodate a variety of clients, whether they are individuals or agencies. Finally, you can receive different reports of data to improve the business.

Scheduling and Task Management

Setting the dates for appointments in your office is essential for running a practice. You can use Fusion Web Clinic’s built-in digital calendar for more effective scheduling. This is saved in the cloud, meaning you can access it wherever and whenever you want.

The calendar comes with open slots where you can set up appointments. Each appointment can contain external documents and details about the appointment. It uses a drag-and-drop interface for setting the dates quickly. The appointments can be set for individual or recurring meetings.

Each appointment is color-coded according to variables such as location, status, and therapist. In fact, the whole calendar can be filtered for viewing appointments according to these variables. It comes with over thirty customizable themes for appearance and built-in phrases for faster text completion. It can work on mobile devices and sends automated emails or texts for reminders.

Fusion Web Clinic scheduling integrated calendar click drag color code preset appointment

Therapeutic Documentation

Fusion Web Clinic’s document management system helps you track your patient’s progress with built-in terms and quick phrases. These can help fill up a diagnosis sheet in minutes. It also comes with over eighty different templates to suit your format.

The system uses a checklist system based on actual care plans. You can write down specific and customizable short-term and long-term goals. You can also have different kinds of data tracked and graphed out according to the patient’s progress. This includes percentages of progress fulfilled and tasks and tests achieved.

During or after the treatment and tracking, you can also create a report based on these variables. These can be printed out with the charts to highlight the patient’s progress in treatment. It can be automatically generated to be sent out as fast as possible.

Fusion Web Clinic documentation pediatric content visual patient goal tracking standardized test

Automated Billing

For both your patients and your business, checkout payments are automated. Claims can be created and tied to the documentation suite. These can then be tracked to make a billing with pinpoint accuracy. These can also be edited in bulk for faster changes.

Another extension of this feature is its in-site payment central suite. This is different from other applications because it doesn’t require a separate portal to run. Hundreds of payers can be processed simultaneously. You can also send your invoices either in print or electronically and even include an itemized list of their bill.

Fusion Web Clinic billing auto generate claims electronic remits payer consolidation

Data Analysis

Fusion Web Clinic helps you by using data visualization and tracking to give you reports on each aspect of your clinic. This covers everything from finance to clients to work performance.

For monetary reports, the software tracks how much you have paid and how much you might be owed. The amount of each client’s check is stored and connected to the timeline between billing and payment. Aside from time and your patients, you can also check on which billing codes provide the most money.

Patients can also be observed in terms of attendance. This includes the number of times they have gone to a session, the number of times they missed, and by how long they were late (if ever). You can also check on the visualized data based on each patient’s appointment type, status, and treatment.

Finally, you can monitor the actual performance of your entire staff, including yourself. Graphical presentations can show the therapist who draws the most number of clients, who are paid the most, and who has suffered the most cancellations. All these graphs come in contrastingly colorful visuals to highlight different variables at a time.

Employee-Specific Additions

For your employees outside the administration, they have role-based access focused on scheduling and documentation. The task manager allows your therapists to view and add tasks for the day. These include the patients they are assigned to and the type of work they should do.

The software also comes with a “Teach Me” tab to give immediate tutorials on how to use Fusion Web Clinic. It also has a messaging program that lets everybody coordinate with their respective patients or other therapists. This is all maintained securely thanks to Fusion Web Clinic’s compliance with the Health Insurance Portability and Accountability Act (HIPAA) regulations.

Fusion Web Clinic Benefits

Fusion Web Clinic’s greatest asset comes from its scheduling system. Aside from being able to book different meetings and goals, you can enjoy it’s multi-colored, fully filterable scheduling slots. These can be filtered for searches in the engine based on different components such as illness or the attending therapist. Its simple layout, coupled with its drag-and-drop mechanics, make the web clinic’s digital calendar a seamless, intuitive affair.

It also pays off with its graphical reporting system. Whereas most systems focus solely on finance and the number of clients, Fusion Web Clinic breaks it down further for better analysis. You can check on each patient and therapist for attendance and obligations, such as payments or treatments. You can even get all of these in a colorful visual to make each component easier to understand.

Fusion Web Clinic Pricing

Fusion Web Clinic comes with a monthly fee billed per user and comes with a demo upon request. All package deals are available for multi-man companies and are generally cheaper but require at least five different users. The price can reach up to $50 per user.

There are also single-user deals available with the same sort of features. However, the lowest price under this is $89. This is suggested for users who have a frequent stream of clients or are the only clinician available in the area.

The three package deals available are called “Basic,” “Enhanced,” and “Billing.” For the “Basic” deal, it covers management and scheduling. This is recommended if you or your company have a tight budget and want to handle expenses separately. This, along with the other two deals, gives you access to these features:

  • Fusion scheduling – The digital calendar for managing meetings. This includes:
    • Color-coordinated appointments
    • Additional notes
  • Goal tracker – Pediatricians can add in short-term or long-term goals based on the care plan.
  • Data setup and import
  • Documentation – Electronic records of patients that cover different aspects of their diagnosis, including:
    • Illness or disability
    • Therapist assigned
    • Personal info
    • A graphical progress of treatment
  • Support – You can message the staff on their site page or contact them via email.
  • Security measures – The software solution uses the latest in authentication and complies with HIPAA standards for maximum protection.
  • Templates – Customizable templates and themes for documents and the dashboard for convenience.
  • Task manager – A specialized tracker and dashboard for patients and therapists in the practice, which cover:
    • Patient registration
    • Therapist availability
    • Patient records

The “Enhanced” deal includes messaging tools and administrative reports. This is recommended if you or your company are more interested in working faster and checking on each therapist. This deal adds in:

  • Administrative reports – You and your admin can use visuals to check on different data like:
    • Therapist-client pool
    • Therapist payments
    • Patient payments/debts
    • Patient appointment preferences
    • Number of attendances
  • Document uploads – Documents for the use of patients or therapists can now be attached to each scheduled meeting slot.
  • Advanced goal tracking
  • Electronic faxing
  • Patient appointment reminders
  • Staff messaging – You and your employees can use a messaging program to collaborate and centralize efforts.

The “Billing” deal contains all the previous features and adds in extra billing features such as claims and submissions. This is ideal if you or your company have a steady stream of patients and operate for a majority or the entirety of an area. The additions are:

  • Automatic claims – Insurances can be filed for a claim upon billing.
  • One-click claim submissions – Aside from automating the process, you can also choose which type of insurance coverage is used.
  • Patient invoices – Your patients can create an account and use electronic payments.
  • Electronic remits
  • Automated group billing – You can bill groups in bulk depending on factors such as appointments or therapist.
  • Integrated clearinghouse


Fusion Web Clinic is a relatively high maintenance healthcare platform for management and records but makes up for it with an effective system with impressive features. Some of these include a color-coded and simplified scheduling system, an in-depth data analysis suite, and an automated billing and claims function. It also uses a digital calendar to track short-term and long-term goals for different clients. This is recommended for companies or therapists acting as the major specialist/s for different regions or sectors.

Electronic Medical Records Market Radar

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Fusion Web Clinic Product Overview

  • Assessment Management

  • Billing & Invoicing

  • Care Plan Management

  • Insurance Management

  • Patient Records

  • Patient Registration

  • Patient Scheduling

  • Practice Management

  • Progress Tracking

Languages Supported: English

Fusion Web Clinic Features

  • 2-Factor Authentication
  • API
  • Batch Permissions & Access
  • Billing/Invoicing
  • Budgeting
  • Calendar Management
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • Expense Tracking
  • External Integrations
  • File Sharing
  • File Transfer
  • Inventory Tracking
  • Multi-User
  • Notifications
  • Payment Processor
  • Project Management
  • Scheduling
  • Supplier Management
  • Task Scheduling/Tracking
  • Tax Management
  • Organization Management
  • Athlete Management
  • PayPal
  • Stripe
  • Patient Management
  • Report & Compliance
  • HIPAA Compliance
  • Appointment Scheduling
  • Electronic Prescribing
  • Self-service Portal
Fusion Web Clinic Pricing

Fusion Web Clinic Pricing Plans

Basic EMR

1 user(s) / month
  • Scheduling
  • Pediatric Documentation
  • Task Manager
  • Patient Goal Tracking
  • Set up and Data Import
  • Unlimited Support
  • ICD-10 & HIPAA Compliant

Billing EMR

1 user(s) / month
  • Everything in Enhanced plus...
  • Automatic Claim Creation
  • One-Click Claim Submission
  • Electronic Remits (ERA)
  • Integrated Clearing House
  • Patient Accounts and Invoices
  • Automated Group Billing

Enhanced EMR

1 user(s) / month
  • Everything in Basic plus:
  • Administrative Reporting
  • Patient Appointment Reminders
  • Electronic Faxing
  • Secure Staff Messaging
  • Advanced Goal Mastery Tools
  • Document Uploads

Plans starting from: $29.00/month Credit card required: No

Fusion Web Clinic FAQs

What platforms does Fusion Web Clinic support?

This is a web-based platform.

Does Fusion Web Clinic offer multi-user capability (e.g. teams)?

Yes, Fusion Web Clinic offers multi-user capability.

Who are the main user groups of Fusion Web Clinic?

Main users of this service are outpatient pediatric physical, occupational, and speech-language therapy practices in the United States.

What is Fusion Web Clinic generally used for?

This service is used for pediatric-specific EMR.

Does Fusion Web Clinic offer guides, tutorials and or customer support?

Support: Emai, Phone, Live Support.

Does Fusion Web Clinic offer an API?

No API offered.

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Fusion Web Clinic User Reviews

Average User Rating:
3.14/5 based on 7 user ratings.
Your Rating:
User profile picture

"Awful customer service"

What do you like about Fusion Web Clinic?

I had heard good things about the company from online OT forums, however, that did not turn out to be the case.

What do you dislike about Fusion Web Clinic?

Very poor customer service, no onboarding assistance, no online booking for clients, no intake templates, no OT assessment templates, and no interface for clients to input their information. You have to manually put in all info in multiple places making onboarding a very slow and difficult process. I asked for some help getting the process down and was blasted with so much rudeness from the customer service manager I’m still shocked! Terrible company!

What have you been using it for and what problems did Fusion Web Clinic solve?

None, moving on to another company!

Ease of use
Value for money
Customer service
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