First Insight offers a next-gen decision platform that enables teams to engage consumers with digital surveys specifically designed for the retail industry.
First Insight offers a next-gen decision platform that enables designers, merchants, brand managers, buyers, and marketing teams to answer the key questions they face every day by engaging consumers with digital surveys specifically designed for the retail industry.
Retail leaders use First Insight’s digital testing platform (InsightSUITE) to enable growth by unlocking value from their target customers. Our solution collects zero-party, voice of customer data and combines it with AI to make financial goals a reality.
Why First Insight?
First Insight's digital engagement module lets you engage prospects, consumers, customers, and employees via a simple and immersive, browser-based user experience.
This Voice of the Customer software gathers feedback via survey questions, sentiment ratings, valuations, and open comments. Enterprises can customize the engagement with their own branding, incentives, and links all within one integrated platform.
Proven, Forward-Looking, & Efficient:
InsightSUITE’s algorithms use human computational and Bayesian models to minimize the number of responses necessary for statistically valid results. This approach results in tests that are more accurate, less expensive, and faster than other research methods.
Expert Account Support:
First Insight Account Managers are retail experts. Our team members have the skills necessary to help you operationalize the InsightSUITE platform successfully and minimize time-to-value.
Analyst Coverage/Endorsements:
Listed as a Representative Vendor in 2022 Gartner® Market Guide for Retail Assortment Optimization Applications in Merchandising
Included in Gartner’s 2021 Edition of "What Retail CIOs Need to Know About AI for Merchandising" Report
Named a Representative Vendor in Gartner’s 2021 Market Guide for Unified Price, Promotion and Markdown Optimization Applications for fifth consecutive year
Named a Major Player by IDC in MarketScape for Worldwide B2C Retail Price Optimization 2019
First Insight currently scores 84/100 in the Retail category. This is based on user satisfaction (80/100), press buzz (45/100), recent user trends (falling), and other relevant information on First Insight gathered from around the web.
The score for this software has improved over the past month. What is this? |
Predictive Analytics
Voice of Customer Data Collection
Experience Management
Price Optimization
Assortment Optimization
Experience Management
Product recommendations, vendor rankings, market overview and tips on how to select Retail software for business. Published in November 2024.
Software solutions in this category help eCommerce and local retail shops manage their business operations. These products help automate certain tasks in inventory and financial management, orders and sales management, payment and invoicing, etc. In additio...
FREE DOWNLOAD Retail-Software-Buyer-Guide-2018.pdfOur solution supports platforms across multiple a wide spectrum of use cases. We can work with you to integrate First Insight with your systems for PLM, ERP, forecasting, CRM, marketing, and more. Request a demo to learn more about how First Insight can bring Voice of Customer data to your internal systems.
Yes, our teams are working directly with our customers to empower them with Voice of Customer data and help them make better decisions on a daily basis.
Yes, book a demo to learn more about specific API integrations.
Yes.
Yes, book a demo to learn more about available integrations.