Firmao is an online business management software. It is accessible from a web browser. It includes CRM integrated with VOIP, ERP, project and task management and much more.
Firmao is an online business management software. It works in the cloud and is accessible from a web browser. It includes, among others, CRM integrated with VOIP, ERP, project and task management, timesheets and much more. Firmao services facilitate the efficient management of all processes related to running a company from anywhere in the world and at any time. Advanced technological solutions guarantee speed of operation and full data security, and the comprehensive service system allows for instant data exchange between individual modules.
Awarded the Quality Choice Award
Awarded the Happiest Users Award
Firmao currently scores 89/100 in the CRM category. This is based on user satisfaction (99/100), press buzz (35/100), recent user trends (falling), and other relevant information on Firmao gathered from around the web.
| The score for this software has stayed the same over the past month. What is this? |
Editors' Review by the CRM Software Review Team
Firmao is a cloud-based CRM and ERP solution that caters to SMBs as well as large enterprises. The system integrates marketing and customer services and is accessible from any compatible web browser.
Firmao is comprised of a wide variety of modules, not just customer relationship management (CRM) and enterprise resource planning (ERP), although its online CRM system is arguably the company’s most popular product. Firmao’s fully functional cloud-based ERP system is quite impressive as well, and works seamlessly with the online CRM system at the enterprise level. The software is equipped with an integrated, multi-level warehouse management system that provides you and your team complete control over stock documents and production.
Being that Firmao is an online CRM software solution, its technical support is arguably one of its biggest assets. The fact that they receive the highest ratings in that particular category every single year is proof of just how popular and highly acclaimed the software is within the industry. Firmao follows a modular structure, which makes it highly adaptable. The software can easily be adapted to the unique requirements of small and midsize businesses as well as large enterprises. This offers a huge advantage compared to other similar CRM systems in the market.
Firmao’s CRM solution is specifically tailored for manufacturing, service and sales businesses, regardless of size and scale. However, cloud-based software finds its niche with small and medium-sized companies in the aforementioned fields. Firmao is mostly implemented in businesses and organizations where contact with leads and/or regular contractors is necessary. Its CRM module is well-suited for companies engaged in dynamic development.
The implementation process of Firmao’s CRM system is relatively quick and simple, only taking around one to two weeks.
Firmao is equipped with a wide variety of features and tools. It offers so much more than its most popular online CRM system. The following are some of the core features that you can expect from your Firmao subscription:
As previously mentioned, Firmao’s CRM software is its biggest and most popular offering. The module allows your team to work in a single platform with sales opportunities coming from multiple sources such as Google Ads, mailing, live chat, cold calling, callbacks and social media platforms like Facebook. It also facilitates multiple sales processes and provides excellent conversion control at every stage of the sales funnel.
Firmao’s CRM software makes customer relationship management easier and more efficient for teams, especially with multiple sources of opportunities. It is capable of automating multiple sales processes and handling increasing sales volume. The software is also equipped with the right tools to execute orders for customers, provide efficient contact with the customer and offers comprehensive customer service, successfully combining the marketing process with customer services.
Firmao is equipped with projects, tasks and online timesheets modules. This project management functionality allows your managers and supervisors to keep detailed records of the working times of employees, subcontractors and other stakeholders. With fully functional tools available, such as job and project costing, project managers can easily assign, implement and account for task efficiency and project profitability. Kanban boards and Gantt charts are available for proper visualization of task assignments, breakdowns and dependencies, as well as resource allocations.
Firmao’s project management solution will enable you to effectively organize all activities within your company, which should result in great improvement of its functionality as well as the communication and information sharing between teams, departments and employees. The solution integrates seamlessly with Google Calendar through two-way synchronization, which means you and your team will be able to organize your schedules without switching between applications. You also have the ability to create and view timesheets to compare key activities performed by team members and employees against project plans and task assignments.
Firmao’s project management solution also empowers you and your team with expense tracking and employee time tracking. You can easily keep track of task and project costs according to the time each team member or employee spends on a given task. Based on the data you gather, you may also calculate and monitor your revenues.
Apart from delivering a robust online CRM system, Firmao also provides a fully functional ERP system in the cloud. It offers a fully integrated, multi-level warehouse management system that gives businesses and organizations total control over their production, inventory and stock documents. The best part about Firmao’s ERP system is the feat that it is significantly cheaper and much easier to use and implement compared to other competing products in the market.
Firmao’s ERP system is specifically designed for small and midsize manufacturing businesses looking to optimize their dynamic development process and want to improve the efficiency of their logistics management activities in a web-based or online warehouse. Firmao also provides a robust logistics solution, which is implemented in businesses and organizations where warehouse logistics and sales are absolutely crucial.
Firmao’s online invoicing software is tailored for small and mid-market manufacturing businesses, customer service firms and commercial companies looking to automate and streamline their invoicing process. This particular invoicing system is best suited for companies and teams that have immediate plans for the rapid development and implementation of modern IT technologies. One of the coolest aspects of Firmao’s online invoicing system is the fact that the data is stored in some of the best Amazon server rooms around the world, ensuring complete data security and protection.
The other remaining features include live chat, automated chat and callback integration with Firmao’s CRM system. This feature allows you to set up a simple but coherent IT system that can be used for ongoing management within your organization and for external communication with your customers and clients. A documents workflow management solution is also available, which helps eliminate any time-consuming and unnecessary actions in an effort to save time and simplify key processes and access to every important document.
There are many benefits to choosing Firmao as your primary CRM and ERP solution. The implementation of its CRM system alone will help you develop and set up a comprehensive customer database that makes it possible to dramatically shorten the time spent on customer acquisition efforts, increase your conversion rates at every stage of the sales process and completely serve your customer base in a more efficient and sustainable manner.
The other key advantages that you can expect from your Firmao subscription are those that are offered by its robust ERP system. With the implementation of Firmao’s enterprise resource planning solution, you can quickly and efficiently manage your production and warehouse logistics. The system can effectively optimize your production processes while contributing to the growth of the profitability of your entire operation. You can store multiple products in different warehouses, when necessary. The ERP system allows for greater scalability as it can grow and develop alongside your business.
Firmao’s online invoicing software benefits small and midmarket manufacturing companies, service firms and commercial businesses greatly. Your sales and marketing department can easily issue VAT invoices, which also enables them to organize and streamline workloads. With this key Firmao feature, you can easily find and issue invoices from any internet-enabled device with an installed web browser. This includes mobile devices like tablets and smartphones. There are also integrations available that will help extend the system’s capabilities. For instance, you can integrate Firmao with your existing accounting software so moving invoices between programs is easier and more practical.
Finally, by integrating Firmao’s CRM system with its own chat, live chat and callback tools, communication between your people and your regular customers becomes a lot quicker and more efficient. You can add callback and live chat widgets to your business website, which should help increase your leads and other potential opportunities without incurring additional expenses for marketing. The addition of a professional chat tool fully integrated with the CRM has the potential to significantly enhance the flow of information within your organization.
Pricing for Firmao CRM is quite straightforward. There are three pricing plans available with two billing options. The pricing plans are Standard, Professional and Enterprise. The billing options are monthly or yearly. The pricing information stated below refers to the yearly billing cycle. You can visit the Firmao official website for more information or to avail of their free trial.
The Standard plan starts at $18 per user/month. It comes with the CRM system, email integration, invoicing solution, basic project management tools, reporting and analysis with visual charts. The Professional package is priced at $33 per user/month. This plan comes with everything from the Standard package, plus a few extra features and capabilities like editable templates for invoices, offers and agreements, VoIP integration, as well as chat, live chat and callback functionalities. The Enterprise plan has a monthly cost of $59 per user. It comes equipped with everything Firmao has to offer, including the complete ERP system.
Firmao is a decent cloud-based CRM and ERP system for small and midsize businesses. It is fully customizable, so almost any company can adapt the software—especially the CRM and ERP systems—to suit their current requirements. The browser-based platform can be used from any location, using any device with internet connectivity. The pricing is also fairly reasonable, while the licensing plans are evenly divided in terms of features and capabilities to perfectly suit the target business size and scale.
Multiple sources of sales opportunities
Automation of the sales processes
Increasing the sales volumes
Smooth customer interaction
Comprehensive customer care
Product recommendations, vendor rankings, market overview and tips on how to select CRM software for business. Published in May 2025.
This software category covers a wide range of applications aimed at making customer relationship management easier and more organized for businesses. CRM software typically features the ability to track customer interactions across multiple communication ch...
FREE DOWNLOAD CRM-Software-Buyer-Guide-2018.pdfYes.
Firmao works in a web browser.
Firmao is dedicated to small, medium and large companies. The program is fully modifiable, so it can be adapted to specific requirements.
Yes. It is also possible to manage projects by teams.
Firmao CRM is a system that is used by companies to manage their online business from anywhere in the world.
Firmao has many integrations. They can be combined with e. g. Zapier or Prestashop.
Firmao has many integrations. They can be combined with e. g. Zapier or Prestashop.More are listed on our website.
Yes. We offer customer support, at the beginning we offer a free presentation of the system, adapting it to specific requirements.
The sentiment map shows a snapshot of how Crozdesk users have rated Firmao over time. It shows how existing users see Firmao with regards to its usefulness, ease of use, value for money and customer service.
Recent
Older 
We have been using Firmao in Massoni Office Furniture Factory since half year now. Main advantages of this small ERP software are:
-Intuitive interface- Firmao CRM is very easy to use, even for people who are new to CRM software. The interface is clean and uncluttered, and all of the features are easy to find and understand.
-Customizable- Firmao CRM can be customized to fit the specific needs of your business. You can add and remove fields, permissions views, and even change the look and feel of the software.
-Automation module- The automation module in Firmao CRM is a great convenience. It can be used to automate a variety of tasks, such as sending follow-up emails, creating leads, and assigning tasks. This has saved us a lot of time and effort.
The software has some minor drawbacks, such as bug while refreshing files, the automation does not include modules related to products and warehouses, or the inability to copy/paste lines between documents. However, in general we have not noticed any significant problems, and many minor ones are fixed with updates.
Firmao provides comprehensive invoicing tools, empowering users to create polished invoices with ease. The platform's customization options, including branding and template choices, enable businesses to maintain a professional appearance.
Firmao's reporting features, while functional, may lack depth and customization options desired by certain users. Enhancing reporting capabilities could provide businesses with more detailed insights into their financial and operational performance.
Firmao delivers a user-friendly platform equipped with essential tools for managing invoicing, time tracking, and business operations. Its intuitive interface, comprehensive invoicing features, and dependable customer support contribute to a positive user experience. Nonetheless, areas for improvement include expanding integration options, enhancing reporting capabilities, addressing potential performance issues, and providing better guidance for users navigating advanced features. Despite these considerations, Firmao remains a valuable solution for businesses seeking to streamline operations and manage invoicing efficiently. With continuous updates and user feedback, Firmao has the potential to evolve into an even more indispensable tool for small and medium-sized enterprises.
Firmao CRM boasts an extensive array of tools that have markedly enhanced our customer relationship management procedures. The capacity to monitor leads, oversee contacts, and automate sales operations has notably bolstered our efficiency and organization. The interface is user-friendly and thoughtfully crafted, facilitating easy navigation and utilization of the CRM's diverse functionalities. This has reduced the need for extensive training and expedited adoption throughout our organization. The customization capabilities offered by Firmao CRM are robust, enabling us to tailor the system to align with our specific business requirements. This adaptability has proven invaluable in tailoring the CRM to our individual workflows and needs. Firmao's customer support is exceptional. Their team is consistently responsive, knowledgeable, and readily available to address any technical queries or challenges that arise.
: Although the standard reporting and analytics features suffice for basic analysis, we would value more advanced reporting capabilities and personalized dashboards for deeper insights into our data. Certain advanced customization options may demand additional technical expertise, and more comprehensive documentation or tutorials for these features would be advantageous.
Firmao CRM has significantly improved our customer relationship management process. The user interface is intuitive and easy to navigate, allowing our team to quickly adapt to the system. The platform's customization options have enabled us to tailor the CRM to our specific business needs, creating a more personalized experience for both our team and our clients. The integrated email and communication features have streamlined our interactions with customers, increasing overall efficiency.
While Firmao CRM offers a comprehensive set of features, some advanced customization options may require additional support or expertise to implement. Furthermore, the reporting and analytics capabilities, while useful, could benefit from more in-depth insights and visualization options.
As a cloud-based solution, Firmao offers the advantage of accessibility from anywhere with an internet connection. This enables users to manage their business finances and operations remotely, which is especially beneficial for distributed teams and freelancers.
Some users have reported issues with the quality and responsiveness of Firmao's customer support. Delays in resolving technical issues or inquiries may impact the overall user experience and satisfaction.
The software offers robust contact management capabilities, allowing users to store and organize customer information, interactions, and communications in a centralized database. Users can easily track customer interactions, view communication histories, and manage leads and opportunities.
While Firmao CRM integrates with popular third-party applications and services, such as email marketing platforms and accounting software, its integration options may be limited compared to some competitors. Enhanced integration capabilities could improve workflow efficiency and interoperability.
From expense tracking to project management and CRM, Firmao offers a comprehensive suite of tools to cater to the diverse needs of businesses. This all-in-one approach eliminates the hassle of using multiple platforms, saving time and resources in the process.
While Firmao offers a robust set of features, its integration options with other business tools and software are somewhat limited. Expanding integration capabilities could enhance the platform's versatility and appeal to a broader range of businesses.
One of the standout features of Firmoa CRM is its robust customization options. From custom fields to personalized dashboards, the platform can be tailored to suit the specific needs and workflows of different businesses. This flexibility ensures that we can align the CRM with our unique processes and requirements.
While Firmoa CRM provides basic reporting capabilities, some users may find the advanced reporting features to be somewhat limited. Although the built-in reports offer insights into key metrics and performance indicators, more advanced analytical tools and customizable reporting templates would be beneficial for gaining deeper insights into our business operations.
Firmao CRM boasts an intuitive interface that facilitates easy navigation and quick adaptation for users, ensuring a smooth onboarding process.
While Firmao CRM's interface is intuitive, there may still be a learning curve for some users, particularly those who are not familiar with CRM systems or advanced software solutions.
Firmao CRM seamlessly integrates with a plethora of third-party applications and tools, spanning email marketing platforms, accounting software, and productivity suites. This integration prowess enables businesses to centralize data, automate processes, and derive actionable insights from disparate
While Firmao CRM offers mobile applications for iOS and Android devices, some users may encounter limitations in terms of functionality and performance compared to the desktop version. Enhanced optimization and feature parity across mobile platforms would elevate the mobile user experience and cater to the growing need for remote accessibility.
Firmao prioritizes data security, employing advanced encryption protocols and implementing regular security updates to safeguard sensitive information. This commitment to security instills confidence in users, assuring them that their data remains protected at all times.
Some users may find that certain aspects of Firmao's customization options are limited compared to other platforms. While the platform offers a range of customization features, advanced customization options may be restricted.
Firmao CRM boasts an intuitive user interface that prioritizes ease of use without compromising functionality. From the moment users log in, they are greeted with a clean and organized layout that facilitates effortless navigation. The dashboard provides a snapshot of key metrics, allowing users to gain valuable insights into their business performance at a glance.
While Firmao CRM excels in many areas, there is room for improvement in terms of customization options and integration capabilities. Greater flexibility in tailoring the platform to suit specific business needs, as well as seamless integration with third-party applications, would further enhance its versatility and appeal to a wider audience.
The platform offers extensive customization options, allowing businesses to tailor the CRM to their specific needs. Custom fields, workflows, and automation features empower users to adapt the system to their unique processes. Firmao CRM supports seamless integration with various third-party applications and services, facilitating a connected and cohesive ecosystem. Integration with popular tools enhances the overall efficiency of the CRM.
While Firmao CRM provides basic analytics and reporting features, users looking for advanced analytics may find the options somewhat limited. Enhanced reporting capabilities could further empower businesses in gaining insights.
Firmao provides responsive customer support, helping users resolve issues and navigate the system efficiently. While Firmao may not offer the extensive feature set of larger CRM platforms, it provides scalability options that allow businesses to grow and expand their usage as needed.
Firmao may lack some advanced features and functionalities compared to more established CRM systems, which could be a drawback for businesses with complex needs.
Firmao has significantly improved our workflow with its intuitive interface and powerful workflow and management features. Centralizing customer data has enhanced our decision-making, while the platform's analytics dashboards provide valuable insights. The responsive customer support ensures a smooth experience. This CRM solution is a must for any organization aiming to streamline operations, boost productivity, and elevate customer relationships.
Customization is powerful, but may seem overwhelming at some times, but once you've got the ropes, everything is working as intended.
CRM and ERP
At our organization, we utilize Firmao CRM as a comprehensive solution for managing customer relationships and streamlining our sales processes. The product addresses several key business problems, primarily centered around centralizing customer data, improving communication with clients, and enhancing our overall sales performance.
The mobile app for Firmao CRM could benefit from further enhancements to improve its performance and user experience on various devices.
It is a simple and very functional program. That this is the best program on the market.
The mobile app for Firmao CRM could benefit from further enhancements to improve its performance and user experience on various devices.
Comprehensive contact management and lead tracking
Effective task management and collaboration tools
Responsive customer support and helpful resources
Limited customization options for reports
Integration with other software could be more extensive
The Firmao CRM system offers robust reporting and analytics capabilities, empowering data-driven decisions.
Users may find the system complex to set up and navigate, requiring adequate training.
Firmao offers robust reporting and analytics capabilities, empowering data-driven decisions.
Resistance among employees to using the CRM system might impact its effectiveness.
One of the main advantages of this CRM software is its ability to centralize customer information. Firmao CRM also offers many features tailored to the individual needs of the company. The technical support provided by the Firmao team also deserves commendation. Swift and effective resolution of any technical issues, along with online support availability, are features that significantly enhance the user experience.
One potential inconvenience may be the sometimes complicated process of customizing the system to fit the unique needs of a company. Making changes to the configuration may require a certain level of technical knowledge, which could pose a barrier for some users.
In conclusion, Firmao CRM is an excellent CRM tool. Swift and effective resolution of any technical issues, along with online support availability, are features that significantly enhance the user experience. As a user, I am very satisfied with its functionality and effectiveness
Integrated functions for easy operation
Ability to effectively promote services and products
Effective collection and analysis of customer feedback
Accurate tracking of customer contacts and interactions
The need to allocate time to learn the service. ............................... . ..
Firmao CRM is an effective tool that enables companies to increase business efficiency by better managing customer relationships and using customer feedback to improve their offerings.
The ability to generate reports and analyze data provide valuable insights for decision-making and strategy.
Maintaining accurate and up-to-date data within the CRM can be a challenge, potentially impacting its effectiveness.
One of the standout features of Firmao is its customizable pipelines and lead management tools. This level of customization has allowed our team to tailor the CRM to our specific business processes, resulting in improved sales tracking and management.
While Firmao offers robust reporting capabilities, some advanced reporting features could be further enhanced to provide more in-depth insights and analytics. Adding more advanced reporting options would be beneficial for businesses looking to dive deeper into their data.
Firmao CRM system typically include reporting tools that help analyze sales trends, track performance metrics, and make informed business decisions. This can be valuable for sales and marketing strategies.
Storing sensitive customer information in a centralized system raises concerns about data security. It's crucial to choose a CRM system with robust security features and compliance measures.
I've been using Firmao CRM for the past year, and it has significantly improved our customer management process. The user interface is intuitive, and the overall experience has been seamless. The platform's features have been instrumental in enhancing our sales and marketing efforts.
Some advanced reporting features could be further enhanced
Limited options for social media integrations
User-friendly interface that makes navigation and data entry intuitive
Extensive customization options to tailor the system to specific business needs
Robust CRM and ERP features for managing customer relationships and business operations
Broad range of integrations with popular apps and platforms
Cloud-based solution offering accessibility from anywhere with internet connection
Extensive customization options available in the system. While this level of customization can initially seem overwhelming or complex to set up, it ultimately allows businesses to tailor Firmao to their specific needs and processes, resulting in a more efficient and effective CRM and ERP solution.
Firmao is a platform that allows businesses and entrepreneurs to promote their services and products. Here are some things you might like about Firmao:
Support for entrepreneurs: Firmao offers tools for business promotion, which can be useful for entrepreneurs looking to increase the visibility of their company.
Variety of services: Firmao offers various promotion options, such as advertisements, business cards, and customer reviews, which can contribute to building trust with customers.
Potential for increased reach: Using Firmao can help a company reach a wider audience through an online platform.
Information accessibility: With Firmao, customers can easily find information about a company, such as opening hours, contact details, and reviews from other customers.
These are just a few potential benefits of using Firmao that can attract both businesses and customers.
Depending on the specific industry or target audience, Firmao's platform may have limitations in reaching certain demographics or regions.
Firmao CRM enables businesses to communicate with customers through various channels such as email, phone, social media, and more.
Implementing a CRM system can be a complex process, especially for larger organizations. The need for data migration, user training, and customization can pose challenges.
The user-friendly interface and features have truly elevated our work experience. Communication and task management have never been smoother. The platform has made client interactions a joy. Firmao sets a high bar for CRM, making our work not just efficient but genuinely enjoyable.
Firmao's intuitive interface and streamlined features greatly enhance our workflow. Efficient communication, task management, and sales visibility are standout aspects. While the OCR scan limit is a minor concern, the overall impact on our business is undeniably positive.
Firmao's CRM effectively addresses scattered customer data, resolving issues by centralizing and integrating information. It streamlines team communication, offering a unified platform for efficient exchange. The platform aids in organizing and monitoring tasks, eliminating chaos in task and project management. Additionally, Firmao enhances process visibility, ensuring a clear understanding of task and project statuses.
Automation of sales processes, such as lead management, opportunity tracking, and pipeline management, to streamline sales workflows.
Instead of concentrating on what I don't like, I prefer to direct my attention to what brings me joy.
Firmao appears to be a comprehensive cloud-based CRM and ERP solution that caters to a wide range of businesses, from small and midsize enterprises to large corporations. The integration of marketing and customer services, along with the accessibility from any web browser, positions Firmao as a versatile and user-friendly platform.
Well, one aspect that some users might find challenging is the initial learning curve. Firmao, being a comprehensive CRM and ERP solution, has a range of features and functionalities. While this is a strength in terms of versatility, it can also be a drawback for new users who may need time to fully grasp the system. The complexity of customization might be another point of concern, especially for those with specific and unique requirements. Some users prefer more straightforward customization processes that don't require extensive training or technical expertise.
I like that it is comfortable, nice, easy to use, intuitive. I really like the ability to make invoices in a very simple way
The only downside of FIRmao is that the interface sometimes changes frequently making it necessary to understand it again
With Firmao, I can improve my company's operations. Firmao allows me to manage my warehouse, customer relations, control the status of my warehouse, manage the calendar and working hours of my employees
I have no objections, only to use this system efficiently you need to have a stable Internet connection.
Firmao CRM helps automate many customer service tasks. Customer and transaction data is organized, making it easier for employees to access the information they need to provide excellent service. I use Firmao to analyze customer data, which can help companies make better business decisions.
So far, I haven't noticed any disadvantages of using Firmao.
I have no objections.
What I like most about Firmao is that I have everything in one place. The system is transparent. Firmao helps my company automate marketing, sales and customer service tasks. This saves me time and money, and improves productivity.
The implementation of the system was time-consuming. During this time, the company had to collect customer data, identify its needs and choose the right system.
We have been using Firmao (Firmao.pl, Firmao.io) continuously for six years and despite the significant development of our company, the system invariably secures our needs. It has all the necessary functionalities – both in terms of accounting, sales and warehouse management. The system is constantly updated to current regulations and economic realities. A big advantage is the intuitive operation, which eliminates the need for additional training or extra implementation, as well as effective, quick support of developers in the case of personalization needs for our company. A wide range of export formats makes it easier to cooperate with external entities, e.g. an accounting office. I recommend it very much.
It is hard to say because I don`t know real disadvantages. Maybe one of that is no possibility of offline using.
Easy to use and affordable system for any company. Generating offer, orders and invoices was never easier.
No integration with social media. The rest is very good. I have no other complaints.
In our company, FIRMAO works great. The system is intuitive and easy to use. The offer panel allowed us to standardize the appearance and content of the prepared offers. An important advantage of the system is the ability to configure it to individual needs.
A tool to analyze won and lost sales opportunities would be useful. A good idea to improve the functioning of the system would be to optionally send notifications to e-mail.
What I like most about "FIRMAO" is their wide range of possibilities, personalized to my needs. Additionally, technical support works quickly and effectively.
I haven't noticed anything to complain about in several years of use. Definetely the best software for business!
The software helps to manage a great amount of data by gathering them in one place. This makes it so much more convenient while searching for client information. Another advantage of FIRMAO is that it's straightforward, so it's easy to learn.
No disadvantages have been spotted yet. The software is used almost everyday in the office.
Firmao is a pretty good program to keep everything in one place. It is relatively easy to find all the information about the customer, as long as he is saved.
- You cannot create catalogs - unless for an additional fee
- sometimes the search engine has a problem finding the information you are looking for
We have been using Firmao for several years to create offers, prepare orders and generate invoices. When it comes to these aspects, Firmao does quite well.
I appreciate the program for its versatility and multitasking. A huge number of filters allows you to sort out any data. We have been using it for years and so far we have not found a better software at this price.
very expensive individual conversions, long waiting times for technical assistance
The biggest benefit I have noticed is that my workflow is tidy and my tasks and projects work very well in conjunction with my calendar. Customer and order management is very streamlined and the newsletter is extremely fast and flawless.
As a digital media company, I miss the lack of integration with social media, because apart from that everything is in one place, which is very convenient.
I use firmao praiw for everything from keeping track of my client list to contacting them, managing my time and completing tasks and projects. But most often it is customer service and contact with them thanks to integrations.
- invoicing,
- integrations
- order processing,
- chat,
- work records, projects, calendar,
- network drive for company files,
- few skins to choose from and few emoticons,
- no integration with social media,
I have been using it for several years and it would be hard to run a company without such support. The system is tailored to the specific needs of our company and it works flawlessly. We wanted to integrate with Symfonia program and this is where we found the solution. Firmao has great technical support and the possibility of creating a free test account. I recommend
I really like everything about the Firmao system. I can customize invoice templates and pay for issued invoices right away. I also manage tasks, projects and the warehouse.
I think what I don't like about the system and there isn't really such a thing. Whenever I need something, programmers rise to the occasion and add new functions for me.
I have been managing the company for over 10 years. The Firmao program helped me to optimize my working time, it manages projects for me, settles my employees and controls the business. Sometimes I get the impression that this is a program created only for me and my company.
The biggest advantage of Firmao is the customized system and simplicity of use. I have all the tools I need in one place and I don't need any additional softwares to run my business.
I haven't noticed any disadvantages of the system while using it. It is very convinient.
I use it for about a year and I’m very satisfied. This program includes many useful functions to help you run your business. In one place you have a module that is used to manage the warehouse, completion or production. You can also manage your company, employees' working time, invoices and e-mails.
I don't think there is a thing I don't like about it - it's matched to my company very well.
