Field Force Tracker is enterprise grade, comprehensive software used by thousands of smart service businesses in over 30+ countries to manage dynamic field service teams.
Field Force Tracker (FFT) is an award winning, very feature rich, comprehensive, enterprise-grade yet easy to use Field Service Software with nearly 15 years of development efforts behind it. It is used by thousands of service businesses in 30+ countries to run their day to field service and sales operations. Besides extensive system functionality and many industry specific extensions, it is offers very powerful mobile applications for the field service industry.
Field Force Tracker is Web-based, Cloud hosted Field Service Management Software. It will streamline Job Scheduling, Dispatch, Customer Management, Vendor and Employee Management, Work Orders, Equipment Maintenance, Inventory Management, Employee Tracking, Asset Management, Customer Service Tickets, Service Contracts, Time-sheets, Estimates, Invoices, Payments and Accounting entirely on-line.
With it, you can quickly schedule jobs, dispatch right employees, collect accurate information about job completions, manage parts' inventory, and invoice faster for the services provided. Field Force Tracker makes it easy for you to eliminate waste, get more done in less time and become a more profitable service business. On top of it all, despite having enterprise grade features to support even the largest deployments, it is highly affordable even for the smallest businesses.
With Field Force Tracker, you can Automate Customer Data, Job Scheduling, Inventory, Billing, Contracts, Time-sheets and Everything in Between. Field employees can use our feature rich, most advanced yet simple to use Mobile Apps on iPhone and Android Phones to update job location, generate invoices, submit time-sheets or other field reports saving time and money for you!
It supports features for large enterprises with service offices with multiple branches, multiple departments and automatic Intelligent rule based scheduling. The available programming interface makes it easy to link our system with other systems and call center software.
The system is highly scalable and flexible, making it a great choice for any size company whether you have one user or hundreds of users. We support small businesses with just a few users to the companies with hundreds of field employees using our smart scheduling, smart auto-job assignment, and data import capabilities.
Some of the main features are:
- Client Management
- Dispatching & Scheduling of Field Personnel
- Work order Management
- Employee Location Tracking
- Job Time sheets
- Daily Clock in-Clock Out
- Invoices
- Quotes Management
- Inventory Management
- Service Contracts
- Warranty Management
- Installed Client Assets/ Products Management
- Company Asset Management
- Web Service Tickets
- Client Service Portal
- Sales Lead Management
- Customer Feedback
- QuickBooks / Sage Sync
- And many more features
Awarded the Quality Choice Award
Awarded the Happiest Users Award
Field Force Tracker (FFT) currently scores 88/100 in the Field Service Management (FSM) category. This is based on user satisfaction (100/100), press buzz (37/100), recent user trends (falling), and other relevant information on Field Force Tracker (FFT) gathered from around the web.
| The score for this software has improved over the past month. What is this? |
Product recommendations, vendor rankings, market overview and tips on how to select Field Service Management (FSM) software for business. Published in October 2024.
Supporting sales agents, field workers and fleet managers, field service management software is all about optimizing routing and effective fleet use. With features such as automatic territory management, map visualization, calendar management and appointmen...
FREE DOWNLOAD Field-Service-Management-(FSM)-Software-Buyer-Guide-2018.pdfMain system is cloud based and any browser can be used to access the system features from any device. Android and iPhone apps are available for the field users.
All - we offer full support, training , help videos and extensive user manuals.
Yes - the system can be used by any number of subscriber users.
Field Force Tracker is used largely by the businesses that are involved in servicing various kind of equipment such as HVAC Systems, Electrical Systems, Generators, Elevators, Photocopiers, Laser Engraving and wide variety of other industrial equipment.
With Field Force Tracker, you can Automate Customer Data, Job Scheduling, Inventory, Billing, Contracts, Timesheets and Everything in Between. Field employees can use our feature rich, most advanced yet simple to use Mobile Apps on iPhone and Android Phones to update job location, generate invoices, submit time-sheets or other field reports saving time and money for you!
We integrate with QuickBooks and Sage Accounting Systems. Other interfaces are available too.
Yes - The system provide API and developer partner program to integrate with third party systems.
System is self contained and does not require any other system.
The sentiment map shows a snapshot of how Crozdesk users have rated Field Force Tracker (FFT) over time. It shows how existing users see Field Force Tracker (FFT) with regards to its usefulness, ease of use, value for money and customer service.
Recent
Older 
Positive: Great customer support.
There are a lot of different functions to run your business more efficiently.
Reporting was lacking at first but it keeps getting better!
Amazing software to run your service based business more efficiently with reports, automation, and lots of tools to bring success.
It performs all of the tasks one would anticipate from an excellent field service program. It includes every necessary functionality that we could not discover in any competitor software. We required contracts for services along with successful inventory management. In each of these categories, this delivers. It is extremely affordably priced, packed with features, and comes with excellent assistance from the company itself.
The design could be better. Too many features sometimes overwhelms a new users - the training material could be better.
A true complete service software at an amazing price. Would use over field force tracker 10/10 times!! Absolutely love the centralized service agreement program.
None it has solved everything my old software couldn’t do. highly recommended to anyone.
Complete software that covers everything a service provider needs to give your an amazing experience each and every time! Helps take an unhappy experience for the customer to something they enjoy!
Onboarding my new field force tracker software turned out to be easy and smooth after availing of BrandWide’s field force tracker software. It automated the process of onboarding, making my job completely hassle-free.
Onboarding new field force tracker, however, took a little more time than I expected.
Field Force Tracker has helped me grow my business and present professionally in my services. Being a one man operation I look at ways to be as professional as possible, having Field Force Tracker is essential in this. My clients love the automated text of their appointments along with when I am en route to their homes. Communication is key in the service industry, Field Force Tracker saves me tons of phone calls and time spend coordinating my schedule.
I would say as a smaller company I don’t have any issues with the software. It does exactly what I need it to do for me. I could see how larger companies may not get all the features they’re looking for, but for me it works well.
our Company use Hvac software last 1.5 year and we are not getting any kind of problem in this software.
I think our team member not found any kind of issues in this software yet. so anyone can try hvac software once.
I have been using this software last year almost. I am not getting any issues with this software. This field force tracker software is one of the best Software for Business.
last 1 year i thing have not getting major issues in this software or customer services is also very good. so anyone can use this software for company growth.
Our Team using field force tracker last 2 year. i am very happy with this software anyone can use this software alt least once.
Our Team using field force tracker last 2 year. and we are not getting any kind of issues in this software.
Our company use field force tracker software last 2 year. i am only say these software are very good in any field.
Last 2 year me and my team not facing any kind of issues in this software. so anyone should use these software in once.
we are using field service software of field force tracker last 2 year. we are not getting a single issues of field force tracker software.
last 2 year we are not getting any problem of field force tracker software like filed service software etc.
we are using hvac software last 2 year. good point of this software is easy to maintain and easy to work all function in this hvac software.
last 2 year we are not getting any issues in this software this hvac software work very easily.
our Company use Hvac software last 1.5 year and we are not getting any kind of problem in this software.
I think our team member not found any kind of issues in this software yet. so anyone can try hvac software once.
I am using filed force software last 1.5 Year but i am not getting any kind of issues in this software. This software help to improve my business efficiency & productivity.
Last 1.5 Year our team not getting any kind of issues in this software so anyone can use this software and grow our business.
I am using this software last 1 year almost. i am not getting any kind of issues in this software. this field force tracker software is one of the best Software for Business.
last 1 year i thing have not getting major issues in this software or customer services is also very good. so anyone can use this software for company growth.
I an using this software last 1.5 year but nothing to find any find of issues like hung and other king of issues. so this field force tracker is best for my work.
In last 1.5 year i am not getting any kind of issue in this software. field force tracker customer service is also very good. anyone can the trial version of this software.
This field force tracker software are More Reliable & Easy to Manage any activity like Automate Customer Data, Job Scheduling, Inventory, Billing, Contracts, Timesheets and Everything in Between.
Last 1 year i am and my team are not found any kind of issues in this software but we are recommended to the company to done some other things in our software.
Easy of working and this software help my team member as well. i am using this software in any time through App.
i am using this software last 6+ month and i am not find any kind of issues in this software.
This software is easy to use. this software have offer a many features. so our team member are happy to use it.
i thing right now i am not getting to issues in this software. so i thing is better for me and my team member.
It's completely user-friendly. I am using this software for the last 5 months and I personally say it's very friendly software. And then their services are just amazing.
I don't think so there is anything that is bad with this organization. The process, software quality everything are up to the mark.
