Field Force Tracker is enterprise grade, comprehensive software used by thousands of smart service businesses in over 30+ countries to manage dynamic field service teams.
Field Force Tracker (FFT) is an award winning, very feature rich, comprehensive, enterprise-grade yet easy to use Field Service Software with nearly 15 years of development efforts behind it. It is used by thousands of service businesses in 30+ countries to run their day to field service and sales operations. Besides extensive system functionality and many industry specific extensions, it is offers very powerful mobile applications for the field service industry.
Field Force Tracker is Web-based, Cloud hosted Field Service Management Software. It will streamline Job Scheduling, Dispatch, Customer Management, Vendor and Employee Management, Work Orders, Equipment Maintenance, Inventory Management, Employee Tracking, Asset Management, Customer Service Tickets, Service Contracts, Time-sheets, Estimates, Invoices, Payments and Accounting entirely on-line.
With it, you can quickly schedule jobs, dispatch right employees, collect accurate information about job completions, manage parts' inventory, and invoice faster for the services provided. Field Force Tracker makes it easy for you to eliminate waste, get more done in less time and become a more profitable service business. On top of it all, despite having enterprise grade features to support even the largest deployments, it is highly affordable even for the smallest businesses.
With Field Force Tracker, you can Automate Customer Data, Job Scheduling, Inventory, Billing, Contracts, Time-sheets and Everything in Between. Field employees can use our feature rich, most advanced yet simple to use Mobile Apps on iPhone and Android Phones to update job location, generate invoices, submit time-sheets or other field reports saving time and money for you!
It supports features for large enterprises with service offices with multiple branches, multiple departments and automatic Intelligent rule based scheduling. The available programming interface makes it easy to link our system with other systems and call center software.
The system is highly scalable and flexible, making it a great choice for any size company whether you have one user or hundreds of users. We support small businesses with just a few users to the companies with hundreds of field employees using our smart scheduling, smart auto-job assignment, and data import capabilities.
Some of the main features are:
- Client Management
- Dispatching & Scheduling of Field Personnel
- Work order Management
- Employee Location Tracking
- Job Time sheets
- Daily Clock in-Clock Out
- Quotes Management
- Inventory Management
- Service Contracts
- Warranty Management
- Installed Client Assets/ Products Management
- Company Asset Management
- Web Service Tickets
- Client Service Portal
- Sales Lead Management
- Customer Feedback
- QuickBooks / Sage Sync
- And many more features
Product recommendations, vendor rankings, market overview and tips on how to select Field Service Management (FSM) software for business. Published in December 2023.
Supporting sales agents, field workers and fleet managers, field service management software is all about optimizing routing and effective fleet use. With features such as automatic territory management, map visualization, calendar management and appointmen...FREE DOWNLOAD Field-Service-Management-(FSM)-Software-Buyer-Guide-2018.pdf
Main system is cloud based and any browser can be used to access the system features from any device. Android and iPhone apps are available for the field users.
All - we offer full support, training , help videos and extensive user manuals.
Yes - the system can be used by any number of subscriber users.
Field Force Tracker is used largely by the businesses that are involved in servicing various kind of equipment such as HVAC Systems, Electrical Systems, Generators, Elevators, Photocopiers, Laser Engraving and wide variety of other industrial equipment.
With Field Force Tracker, you can Automate Customer Data, Job Scheduling, Inventory, Billing, Contracts, Timesheets and Everything in Between. Field employees can use our feature rich, most advanced yet simple to use Mobile Apps on iPhone and Android Phones to update job location, generate invoices, submit time-sheets or other field reports saving time and money for you!
We integrate with QuickBooks and Sage Accounting Systems. Other interfaces are available too.
Yes - The system provide API and developer partner program to integrate with third party systems.
System is self contained and does not require any other system.
The sentiment map shows a snapshot of how Crozdesk users have rated Field Force Tracker (FFT) over time. It shows how existing users see Field Force Tracker (FFT) with regards to its usefulness, ease of use, value for money and customer service.