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What is EspoCRM?

EspoCRM is a web-based open-source CRM solution developed for managing interactions with customers, improving sales rates and increasing revenue.

EspoCRM empowers your business by offering a broad set of tools for sales management, marketing, customer support, reporting and business process automation. The platform creates a perfect working environment for your employees where they can quickly access the needed data. By virtue of its data-driven nature, the software allows to streamline all the administrative operations of the company and as a result provides the ability to focus on building strong relationships with customers and growing your business.

EspoCRM Awards

EspoCRM currently scores 89/100 in the CRM category. This is based on user satisfaction (90/100), press buzz (45/100), recent user trends (rising), and other relevant information on EspoCRM gathered from around the web.

The score for this software has improved over the past month. What is this?

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  • EspoCRM
  • EspoCRM
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CRM Market Radar

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EspoCRM Product Overview

  • Minimalistic & intuitive design

  • Infinite customization options

  • Unlimited number of users

  • Translated into 20+ languages

  • Lightning fast

Languages Supported: German, English, French, Polish, Spanish, Italian, Ukrainian, Russian, Portuguese

CRM Software Buyer Guide 2024

Product recommendations, vendor rankings, market overview and tips on how to select CRM software for business. Published in April 2024.

This software category covers a wide range of applications aimed at making customer relationship management easier and more organized for businesses. CRM software typically features the ability to track customer interactions across multiple communication ch...


EspoCRM Features

  • 2-Factor Authentication
  • Analytics
  • API
  • Audience Targeting
  • Batch Permissions & Access
  • Brand Management
  • Budgeting
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Conversion Tracking
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • Expense Tracking
  • External Integrations
  • File Sharing
  • File Transfer
  • Forecasting
  • Google Apps Integration
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-Currency
  • Multi-User
  • Notifications
  • Password & Access Management
  • Project Management
  • Referral Tracking
  • Scheduling
  • Social-Media Integration
  • Supplier Management
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Travel Management
  • Product Catalog
  • Call Tracking
  • Call Disposition
  • Softphone
  • Sales Motivator
  • Click-to-Dial
  • Shipping Management
  • Order management
  • SAP Integration
  • Sales Automation
  • Process Modeling
  • Form Builder
  • Process Reporting
  • Workflow Management
  • Access Management
  • Status Notifications
  • Reports
  • Warehouse Management
  • Pipeline Management


Does EspoCRM offer an API?

The software can be easily integrated with other business apps you use via REST API.

Does EspoCRM offer multi-user capability (e.g. teams)?

Yes, you can add as many users and teams as you want

Does EspoCRM integrate with any other apps?

The software can be easily integrated with Google Contacts & Calendar, Outlook Contacts & Calendar, VoIP providers, MailChimp.

Does EspoCRM offer guides, tutorials and or customer support?

The documentation, video tutorials and guides can be found on the official website. If some issues occur, the users can get free support on the community forum or order a paid support through the support contact form.

Who are the main user groups of EspoCRM?

The software was designed for startups, small and mid-size companies.

What is EspoCRM generally used for?

The platform is used for managing relationships with current and potential customers, increasing sales, improving marketing strategies, providing exceptional customer service and streamlining business processes.

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EspoCRM Alternatives

EspoCRM Alternatives & Competitors

Zendesk Sell
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Salesforce CRM
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Zoho CRM
Zoho CRM
  2106 86/100
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Odoo CRM
Odoo CRM
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  416 85/100
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