Employment Hero

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What is Employment Hero?

Employment Hero is Australia’s first integrated cloud based HR Platform and Payroll tool, transforming the way businesses manage HR through the entire employment lifecycle.

Employment Hero is Australia’s first integrated HR Platform, transforming the way businesses manage HR through the entire employment lifecycle.

Our cloud-based HR platform combines HR software, financial services, scheduling and payroll tools, as well as employee benefits, providing growing companies with an intuitive, affordable way to manage essential employee information and HR processes.

With our payroll add-on, Hero Pay, you can also have access to award interpretation, timesheets and rostering, time and attendance and much more!

Employment Hero’s built-in employee benefits program makes it simple and cost-effective for employers of all sizes to offer and administer a range of employee benefits typically associated with big employers. This includes discounts on groceries, movies, home appliances, health insurance, home loans and much more.

Employment Hero Awards

Employment Hero currently scores 85/100 in the Workforce Management category. This is based on user satisfaction (79/100), press buzz (50/100), and other relevant information on Employment Hero gathered from around the web.

The score for this software has improved over the past month. What is this?

Regional Restrictions: Currently only available in Australia

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Employment Hero Review

Editors' Review by the Workforce Management Software Review Team

Employment Hero is a cloud-based human resources information system (HRIS), payroll and workforce management solution rolled into a single cohesive platform tailored for small and midsize businesses.

At its core, Employment Hero is a comprehensive human resource software solution that is capable of addressing all complex workforce management and payroll processing tasks that most startups, small- and medium-sized businesses (SMBs) often deal with on a regular basis. It is equipped with a wide variety of tools and features that are tailored to handle almost any issue related to HR, employee information, payroll and to a certain extent, workforce productivity.

The cloud-based HR and employee management solution offers a broad range of tools that SMBs and startups can leverage for collecting employee feedback, providing induction content, managing payroll and benefits, as well as onboarding newly hired staff members. According to Employment Hero’s official website, their fully integrated platform has the power to optimize HR-related tasks and reduce time waste by up to 80%, which is believable if you take into account the host of automation tools it has in store for its business customers.

Employment Hero offers a diverse set of products and solutions that empowers SMBs and startups to establish the right workforce management platform that works best for their unique requirements. As a robust human resources information system (HRIS), the cloud-based solution allows them to store and manage all of their policies, procedures and employee data in a secure and centralized location. They have the ability to share any information to as many users and stakeholders as necessary and they also have the means to create a paperless HR ecosystem backed by a solid set of features and tools.

The cloud-based human resource management (HRM) system offers a gamut of features and capabilities, including an employee self-service function that enables staff members and employees to edit their personal and/or banking information, view their timesheets and pay slips, as well as submit requests for paid time off (PTO) and vacation leave. Employment Hero also has a supporting law firm that works to maintain HR policies and employee contracts accurate and up-to-date.

Employment Hero Features

Employment Hero is a cloud-based human resource management (HRM) system that offers three core products for businesses of all sizes across multiple industries. These products are the automated HR software, a payroll management system and a professional employer organization known as Global Teams. The following is a closer look into each of these products and the kind of features and tools they have in store:

Automated HR software solution

Employment Hero’s automated human resources software is a feature-rich end-to-end people management platform that addresses all aspects of the employee lifecycle, from the recruitment process and onboarding to engagement, increased productivity and ultimately their success. This is a cloud-based HR solution, which allows for complete paper-free files, timesheets, contracts, leave documents and policies. The software is also fully compliant, providing a comprehensive library of compliant record keeping, policies, time tracking data and contracts.

The automated HR software is equipped with a robust applicant tracking system. It allows you to easily post job listings to more than 15 different job listing boards and sites. The tool then gives you the ability to efficiently manage all prospects in every stage of the recruitment process without switching between software solutions. You can do the entire applicant tracking process right within the Employment Hero platform.

With Employment Hero’s automated HR software, it’s also easier and more efficient to onboard newly hired employees. And you can do so in a compliant and speedy manner through virtual contracts and policy acknowledgement, with new hires having the ability to complete their own employee files and other requirements electronically. There is also an employee self-service function where employees, both new and old ones, can effortlessly manage their own files, access certifications, timesheets and policies, as well as submit leave requests with the use of their mobile devices.

Employment Hero’s reporting and analytics tools can help you and your team make better, data-driven business decisions with complete insight into all relevant corporate data. This includes compliance information, leave liabilities as well as diversity and inclusion. The reward and recognition feature aims to help minimize turnover and boost employee engagement. It works by recognizing and rewarding individual milestones such as recognizing good deeds and work achievements and rewarding work anniversaries and birthdays. It ensures no achievement or good deed goes unnoticed.

The perks and benefits functionality is offered by Employment Hero to help complement your company’s employee compensation packages. It is powered by the aggregate purchasing power of more than 200,000 users. Then there’s the InstaPay feature, which allows employees to gain access to a portion of their earnings in real time, without having to wait through to the next pay run. This is ideal for emergencies or one of those unexpected one-off expenses that’s too small to apply for a payday loan.

Payroll management system

With a fully integrated HR and payroll management system, you will have the power to automate as much of your payroll processes as you need. It helps minimize double data handling and the errors that are typically associated with it. The system has an automated online payroll feature that allows you to calculate earnings of approved timesheets in real time. It also has automatic leave balances, which allows for quick leave accrual and requests update. Employment Hero’s payroll software can seamlessly integrate with your chart of accounts and human resources information system (HRIS).

Employment Hero’s payroll management software is automated and ATO compliant. It comes with roster management, shift management, as well as time and attendance management tools. Finally, the software also boasts a single-touch payroll reporting and management. You can gain access to all insights regarding your employees, payroll, time and attendance, as well as administrative time off (ATO) information. You can then sync up your chart of accounts for a complete 360-degree view of your entire accounting data.

Global Teams (PEO)

Employment Hero’s Global Teams solution is a best-in-class professional employer organization (PEO) system that allows you to hire remote teams and employees based on skill and expertise, rather than location. Global Teams works to bridge the gap between the best employers and the best talent available, both ethically and legally. This is perfect for businesses and organizations that are looking to expand their operation to new markets or are just struggling to fill open positions with the organization.

Global Teams is an all-in-one solution that eliminates the need for recruiters, middlemen and overseas entities. There’s no risk to worry about since Employment Hero does everything for you by giving you access to highly skilled remote talent across multiple industries. How this works is Employment Hero will act as the employer of record (EOR) or as a professional employment organization (PEO) for skilled workers that are based outside the markets that you’re currently operating in.

Employment Hero Benefits

Employment Hero is a robust, cloud-based HRIS that caters to businesses of any size or industry, empowering them to manage their HR, recognition and benefits, learning, performance and payroll, all within a centralized, fully integrated platform. One of its core benefits is the fact that the platform is available as a native application for mobile devices, both Android and iOS. This enables users to easily access timesheets and employee contacts while on the go.

Employment Hero is equipped with comprehensive reporting technology that allows users to collect real-time insights into their business operations’ performance and status. Another key advantage that this cloud-based solution offers is how it supports third-party integration. Employment Hero can seamlessly integrate with KeyPay, MYOB and Xero, giving users the right tools and capabilities to manage their HR as well as their accounting processes in a secure and unified platform.

With Employment Hero, users have the option to leverage the benefits program, which provides all eligible employees with exclusive incentives and discounts, such as on mobile plans or car financing for example. Finally, Employment Hero makes use of employee self-service to allow both new hires and existing personnel to enter and manage their own personal information, including bank and passport details, as well as leave requests and even their tax declarations.

Employment Hero Pricing

Employment Hero offers flexible pricing plans for growing businesses like startups and SMBs. They have different pricing for each of their three main products and they also offer bundle pricing. The HR software has three pricing plans available: HR Standard at $7/employee per month, HR Premium at $10/employee per month and HR Platinum at $14/employee per month. Both Standard and Premium plans have a minimum requirement of $99/month, while Platinum requires no less than $199/month.

The payroll software has two pricing plans in store: Payroll Standard for $4/employee per month and Payroll Premium at $6/employee per month. For Global Teams pricing, interested parties need to contact the vendor directly to ask for a quote and to learn more about the product. As for the bundles, interested parties must go to Employment Hero’s pricing page to use the bundle pricing calculator and book a demo.


Employment Hero is a comprehensive, cloud-based human resources information system (HRIS) and payroll management solution that is tailored for businesses of all sizes across different industries. This fully integrated, feature-rich platform gives business users the ability to handle the entire employee lifecycle, with specific modules for applicant tracking and recruitment, onboarding, payroll and benefits, time and attendance tracking, performance review, reporting and analytics.

Workforce Management Market Radar

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Employment Hero Product Overview

Languages Supported: English
Regional Restrictions: Currently only available in Australia

Workforce Management Software Buyer Guide 2024

Product recommendations, vendor rankings, market overview and tips on how to select Workforce Management software for business. Published in February 2024.

Products in this category help organizations maintain a productive workforce by assigning the right task to the right employee at the right time. You can use these products to handle overstaffing and understaffing issues, keep track of attendance and work h...


Employment Hero Features

  • 2-Factor Authentication
  • 360 Degree Feedback
  • API
  • Application Tracking
  • Attendance Tracking
  • Batch Permissions & Access
  • Budgeting
  • Calendar Management
  • Contact Management
  • CRM Integration
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Employee Database
  • Employee Incentive Management
  • Employee Onboarding
  • Employee Training
  • Expense Tracking
  • External Integrations
  • Feedback Management
  • Forecasting
  • Google Apps Integration
  • Multi-Currency
  • Multi-User
  • Notifications
  • Onboarding
  • Payroll
  • Project Management
  • Scheduling
  • Social-Media Integration
  • Task Scheduling/Tracking
  • Tax Management
  • Third-Party Plugins/Add-Ons
  • Timesheets
  • Travel Management
  • Vacation & Absence Calendar
  • Database
  • Custom Data Forms
  • Time Management
  • Employee Engagement
  • Resource Management
  • Cloud Deployment
  • Migration to Cloud
  • Software Integration
  • Multi-Source Feedback
  • Performance Appraisal
  • Health Management
  • Process Reporting
  • Workflow Management
  • Rewards & Recognition
Employment Hero Pricing

Employment Hero Pricing Plans


  • Employee Files
  • Independent Contractors
  • Mobile App
  • Employment Contracts
  • HR Documents
  • Knowledge Base
  • VEVO Checks
  • Employee Benefits
  • Employee Engagement Survey


1 user(s) / month
  • Everything from free plus more


1 user(s) / month
  • Everything from standard plus more

Plans starting from: $0.00/month Credit card required: No

Employment Hero FAQs

What is Employment Hero generally used for?

People management.

What are some applications Employment Hero is commonly used in tandem with?

  • Xero
  • MYOB
  • KeyPay
  • JobAdder

Does Employment Hero offer multi-user capability (e.g. teams)?


Does Employment Hero offer guides, tutorials and or customer support?


Who are the main user groups of Employment Hero?

Small- to medium-sized businesses.

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Employment Hero Competitors Employment Hero Alternatives

Employment Hero Alternatives & Competitors

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SimplyHired HRIS
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Employment Hero User Reviews

Average User Rating:
3.95/5 based on 20 user ratings.
Your Rating:
User profile picture

"Complicated - Overpromised - Waste of Time & Money"

What do you like about Employment Hero?

The only great thing about this company was their marketing. We were really looking forward to getting Employment Hero up and running for our business. We were sold a story of "easy to use" and paid additional for "supported implementation".

What do you dislike about Employment Hero?

The entire process was poorly managed by the employment hero team. The additional fee we paid for a managed implementation was entirely wasted as we were told time after time "no you have to do that yourself" additionally we were told we would not be charged whilst we were not active on the platform and there was "no rush" to complete the implementation process only to discover that we had been charged for 6 months’ worth of use when we were still in the set up phase and not using the platform at all.

The overall experience with Employment Hero was incredibly disappointing. Overly complicated. Lacking proper support and a waste of money/time.

We ended up cancelling our agreement with Employment Hero (another disappointing experience thanks to their terrible copy and paste customer service) and going to a new provider ADP who delivered us a wonderful service and who continue to improve and upgrade their platform.

Ease of use
Value for money
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