emojot

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What is emojot?

A SaaS platform which offers CXM, ORM, CSM, Workflow Management, Employee 360-Degree Performance Management, and Employee Experience Management.

Emojot is a comprehensive and customizable SaaS platform designed to enable customer-centric digital transformation for businesses across various industries. The platform focuses on enhancing customer experiences, optimizing employee performance, and streamlining operations, allowing companies to stay competitive in today's fast-paced digital landscape.

The platform offers a wide range of capabilities, including Customer Experience Management (CXM) through innovative Emotion Sensors for real-time feedback collection, Online Reviews Management (ORM) for improved online reputation, and Customer Success Management (CSM) to maximize revenue and boost customer advocacy. Furthermore, Emojot provides Workflow Management to streamline business processes, Employee 360-Degree Performance Management to foster a culture of continuous improvement, and Employee Experience Management to create a positive work environment.

Emojot ensures customizability, scalability, and rapid deployment to suit businesses' unique requirements. Additionally, it adheres to various security compliances, such as GDPR, HIPAA, and CCPA, safeguarding both business and customer data. With its diverse suite of tools and features, Emojot empowers businesses to drive customer-centric transformation and achieve success in the digital economy.



emojot currently scores 67/100 in the Customer Experience category. This is based on user satisfaction (86/100), press buzz (32/100), and other relevant information on emojot gathered from around the web.

The score for this software has improved over the past month. What is this?
www.emojot.com

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Customer Experience Market Radar

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emojot Product Overview

  • A comprehensive and customizable SaaS platform designed to enable customer-centric digital transformation for businesses

  • Offers Customer Experience Management (CXM) through innovative Emotion Sensors for real-time feedback collection

  • Offers Online Reviews Management (ORM) for improved online reputation, and Customer Success Management (CSM) to maximize revenue and boost customer advocacy

  • Emojot provides Workflow Management to streamline business processe

  • Employee provides 360-Degree Performance Management to foster a culture of continuous improvement, and Employee Experience Management to create a positive work environment.

  • Emojot ensures customizability, scalability, and rapid deployment to suit businesses' unique requirements.

  • Emojot empowers businesses to drive customer-centric transformation and achieve success in the digital economy.


Languages Supported: English

Customer Experience Software Buyer Guide 2024

Product recommendations, vendor rankings, market overview and tips on how to select Customer Experience software for business. Published in May 2024.

Customer experience, or customer experience management (CXM), is how customers perceive a brand based on their past interactions with the company. These could be direct or indirect interactions at any point in the customer lifecycle. Software products for i...

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emojot Features

  • 2-Factor Authentication
  • A/B Testing
  • Analytics
  • API
  • Audience Targeting
  • Batch Permissions & Access
  • Brand Management
  • Budgeting
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • Conversion Tracking
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Forecasting
  • Google Apps Integration
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Link Tracking
  • Marketing Automation
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Social-Media Integration
  • Supplier Management
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Click-to-Dial
  • Social Media Monitoring
  • Review Monitoring
  • Customer Advocacy
  • Omnichannel Referrals
  • Customer Rewards
  • Net Promoter Score
  • Review Moderation
  • Real-time Alerts
  • Sales Automation
  • Customer Service
  • Process Modeling
  • Process Reporting
  • Access Management
  • Status Notifications
  • Reports
  • Visualization
  • Pipeline Management

emojot FAQs

Does emojot offer guides, tutorials and or customer support?

Yes we provide customer support whenever needed

Does emojot offer an API?

we offer customised APIs according to the requirements

Does emojot offer multi-user capability (e.g. teams)?

Yes we provide multi user options

What is emojot generally used for?

Used as a cloud solutions to enhance their customer experience, employee experience management activities, business process automation strategies, and operational intelligence abilities.

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