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What is eFACiLiTY?

eFACiLiTY® is a leading and the most comprehensive IWMS/CAFM Software that also serves the Environmental Sustainability, Health & Well-being needs of Smart Buildings.

eFACiLiTY® is a web-based Computer-aided Facility Management/Integrated Workplace Management (IWMS/CAFM) Software. It is a contemporary solution that works together with businesses to provide a complete perspective on facilities operation by bringing together space, people, assets, and maintenance into a single system. eFACiLiTY® being a modular facilities management system works together with your business and allows day-to-day management of the processes, automates operations, provides a management dashboard for critical analysis, and enables enterprise-wide control in the most intelligent & efficient way.

Best for Airports, Business/IT Parks, Commercial Complexes, Government Organizations, Residential Complexes, Manufacturing Facilities, Healthcare, Corporate Houses, Educational Institutions, Hospitality

eFACiLiTY Awards

eFACiLiTY currently scores 64/100 in the Facility Management category. This is based on user satisfaction (80/100), press buzz (31/100), recent user trends (falling), and other relevant information on eFACiLiTY gathered from around the web.

The score for this software has improved over the past month. What is this?
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eFACiLiTY Product Overview

  • Most comprehensive Integrated Workplace Management/Computer-aided Facility Management Software (IWMS/CAFM)

  • Extremely easy single or multi-site/tenant implementations for facilities of any size

  • Integrated Workplace Management with seamless integration with most BAS/BMS, IoT Devices

  • Artificial Intelligence/Machine Learning (AI/ML) integration support for predictive maintenance, space utilization predictions etc.

  • Cloud-based, On-premise - rental & perpetual models supporting web/mobile/tablet platforms

  • Integrates various process and procedures onto a single, intelligent network-based software solution

Languages Supported: English, Arabic, Japanese

eFACiLiTY Features

  • 360 Degree Feedback
  • Analytics
  • API
  • Application Tracking
  • Attendance Tracking
  • Batch Permissions & Access
  • Budgeting
  • Calendar Management
  • Chat
  • Contact Management
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • Employee Database
  • Employee Incentive Management
  • Employee Onboarding
  • Expense Tracking
  • External Integrations
  • Feedback Management
  • Forecasting
  • Google Apps Integration
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Multi-Currency
  • Multi-Site
  • Multi-User
  • Notifications
  • Onboarding
  • Payroll
  • Project Management
  • Scheduling
  • Supplier Management
  • Task Scheduling/Tracking
  • Tax Management
  • Third-Party Plugins/Add-Ons
  • Timesheets
  • Travel Management
  • Vacation & Absence Calendar
  • Badge Printing
  • Site Access Management
  • Electronic Signature
  • NDA Management
  • SMS
  • Employee Engagement
  • Order management
  • Real-time Alerts
  • Workflow Management
  • Self-service Portal
  • Ticket Management
  • Instant Chat Integration
  • Social Media Integration
  • Call Integration
  • Knowledge Base
  • Support Forum


What are some applications eFACiLiTY is commonly used in tandem with?

eFACiLiTY® is a standalone application with inbuilt modules & features to manage various requirements within the businesses from Maintenance Management, Service Requests Management, Visitor Management, Environmental Sustainability, Space Management, Facility Bookings, Health & Well-being, etc.,

eFACiLiTY® has the provision to integrate with any 3rd party application & devices to provide a complete integrated suite to manage end-to-end business requirements within a facility.

Does eFACiLiTY offer multi-user capability (e.g. teams)?

Yes, eFACiLiTY® is a multi-tenancy supported application that has multi-organization, multi-site, multi-language, multi-time zone access provision. It also supports users to create any number of user groups with required user access privileges.

Who are the main user groups of eFACiLiTY?

  1. Business Users: Corporate occupiers, Real estate services firms, Facilities services providers, Landlords and managing agents like Facility Administrators/Managers, Maintenance Engineers, Security, etc.,
  2. End Users: Building occupants/Tenants, Guests/Visitors, In-house associates, Contract/vendor associates, etc.,

What platforms does eFACiLiTY support?

eFACiLiTY® is a web-based application that supports both On-premise & On-cloud deployment. eFACiLiTY® application works on the Microsoft Windows platform with cross-browser accessibility.

What is eFACiLiTY generally used for?

eFACiLiTY® Enterprise Facilities Management Software is designed to help businesses save time and money by efficiently managing their buildings, spaces, and occupants effectively.
It is a modular facilities management system that works together with your business and allows day-to-day management of the processes, automates operations, provides a management dashboard for critical analysis and enables enterprise-wide control in the most intelligent way.

Does eFACiLiTY offer an API?

Yes, eFACiLiTY® supports integration through API, Web Services, Database, any file formats like Excel, CSV, etc.,

Does eFACiLiTY offer guides, tutorials and or customer support?

eFACiLiTY® is a highly evolved and stable product that lets users access the application with minimal training which results in reduced support needs. However, we have a large team of dedicated support specialists to provide comprehensive support to our warranty and annual maintenance (AMC) customers, covering both technical and functional aspects with tight SLAs.

Does eFACiLiTY integrate with any other apps?

Yes, eFACiLiTY® integrates seamlessly with any 3rd party application like Building Management System / Building Automation System (BMS / BAS), SAP, ERP, HRMS, etc., through various integration methods like DB, API, Web Services, etc.,

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