What is eClinicalWorks?

eClinicalWorks is comprehensive EHR system that is designed to streamline the workflow for healthcare providers.

eClinicalWorks is leading EHR and practice management software used by practices of all sizes. It helps effectively manage appointments, schedules, streamlines billing, and stores demographic data.

eClinicalWorks provides solutions for every step of the patient care offering process including online booking. On the other side, more than 850,000 medical professionals around the globe that use this service, can document notes using speech, touch or templates, access clinical content, and more.

This service provides an enhanced patient safety platform. It is also ICD-10 compliant and includes an ICD-10 search feature.

eClinicalWorks Awards

eClinicalWorks currently scores 83/100 in the Electronic Medical Records category. This is based on user satisfaction (72/100), press buzz (47/100), and other relevant information on eClinicalWorks gathered from around the web.

The score for this software has improved over the past month. What is this?
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eClinicalWorks Review

Editors' Review by the Electronic Medical Records Software Review Team

eClinicalWorks is a cloud-based platform where hospitals and healthcare providers can purchase EMRs (electronic medical records), personal health records and practice management software and services.

It assists users in reviewing health records, especially regarding important details behind them. This includes history of visits, allergies, lab and diagnostic test results, current medications and patient accounts.

With eClinicalWorks, healthcare providers are able to give their patients high-quality service using healow Telehealth Solutions, eClinicalWorks V11, population health management, revenue cycle management and patient engagement.

With these aforementioned features, you can ensure your patients won’t have any troubles with in-office visits and understand the underlying patterns of diseases.

eClinicalWorks provides a tool for users to address their healthcare IT needs.

It also seeks to improve how healthcare handles and manages the way they accomplish tasks and pursue objectives.

With its nine strategic data centers, this platform ensures powerful tools, greater uptime, consistent high-speed access and larger search queries.

Accordingly, more than 80,000 facilities use eClinicalWorks to run their system.

eClinicalWorks Features 

As eClinicalWorks is one of the most popular platforms providing IT solutions to the healthcare industry, then you can expect powerful features, including:

Telehealth solutions

eClinicalWorks makes use of healow Telehealth Solutions to deliver comprehensive solutions. It’s easy to use, HIPAA-compliant and integrates well with all EHRs.

Under this category, you can access several features such as the ability to initiate visits using emails and text messages, schedule appointments, conduct questionnaires to gather information, complete Progress Notes and track user analytics.

Patient engagement

This feature makes it easier to communicate with your patients, check-in with appointments using Kiosk and establish a strong online presence.

Here, patients can access their personal health information quicker and contact you in case there are any inquiries or issues.

Other tools include the ability to generate lists of patients according to specific categorizations and use campaigns for administrative notifications, check-up reminders and immunizations.

Population health management

Healthcare providers get to deliver services more efficiently and effectively.

Powerful features such as HEDIS, Hierarchical Condition Category, Transition Care Management, Chronic Care Management and Patient-Centered Medical Home all make it easier to provide quality care for your patients.

You can now measure the effectiveness of care delivery, identify the risks behind each program, protect patients when they’re moving among care settings and ease the burden behind chronic illnesses.

eClinicalWorks V11

This feature is built for interoperability, usability and patient engagement. It’s considered as one of the latest evolutions when it comes to EHR.

Here, you’re given comprehensive documentation, industry-leading value and in-depth understanding. eClinicalWorks V11 is also built for value-based care, which means its utmost focus is the patient’s data and safety.

Under this category, you also get to meet Eva, eClinicalWork’s virtual assistant. Eva gives you everything you could ask for, such as an account balance, flow sheet, transactions, patient histories, Progress Notes and more. 

eClinicalWorks Homepage

eClinicalWorks Benefits 

eClinicalWorks also provides users and teams with many benefits that can help streamline the workflow for healthcare providers and provides solutions for every step of the patient care offering process. These include:

Greater control over patient care

eClinicalWorks gives you complete control and access over every aspect found under patient care.

This means you get to schedule appointments, communicate with patients, prescribe medication, follow-up on customer dues and have a complete list of lab results and diagnostic tests.

You can also benefit from top features such as Eva, in-place editing, compliance dashboards and mobile applications.

Simplified processes

Not only does it simplify the healthcare provider’s jobs but it also makes it easier for the patients to stay updated regarding their health.

It does this by giving them access to their personal health records and simplifying the communication process between patients and hospital providers.

Better service provided

Quality service is also ensured by the system, especially with the help of its Telehealth solutions. If you’re looking to upgrade your RCM service to a better one, you can benefit from the one eClinicalWorks offers at a lower price.

eClinicalWorks Pricing

Three pricing packages are offered by eClinicalWorks for its users. Here, you can benefit from free conversion and on-site training.

You can easily switch from your current EHR and benefit from a hands-on practice management system. For customers who are not satisfied with their current EHR, special offers are made exclusively for them.

In line with this, here are the three pricing packages they offer for their services:

EHR only

The first plan charges $449 per month and per provider.

You don’t have to worry about startup costs and can benefit from powerful software products.

You can also benefit from electronic medical records, Patient Portal, Document Management, Registry Reporting, eBO View, intuitive dashboards, private cloud hosting, disaster recovery or nimbus, unlimited webinars and Formulary Checking.

Other versions of eClinical are also available for you to choose from. You can use eClinicalMobile, eClinicalWorks P2P and eClinicalMessenger. If you have any problems, you can contact support 24/7.

EHR with practice management

Priced at $599 per month, this package has all the features offered in the previous one. Just as the name suggests, this plan offers practice management features.

This helps you manage the administrative and financial duties within a business. It also has billing implementation services, which means it’s easier to process payments and invoices.

RCM (revenue cycle management) as a service 

The last plan is completely different than the previous ones. You get to use this platform as a service with no startup costs along with services and products.

Not only do you benefit from most of the features found in the EHR plans but you also get to use preventative claim edits, clear visibility into the A/R, billing rules, claim creation and processing, denial and rejection management and lastly, appeals at all levels.

This charges the users with 2.9% of their practice collections.

You can choose which package is the most suitable one for your business. If you have any questions or inquiries about the plans, you’re more than welcome to contact the support team and get your answers.

While each plan is unique with their specific features, it’s guaranteed that you’ll be receiving role-based securities, clinical templates,faxing and scanning software and CPT (Current Procedural Terminology) codes without worrying about any extra charges

You can also schedule a demo to check out the features found in the product.


eClinicalWorks is a popular asset to use for your daily operations as a healthcare provider.

You don’t have to worry about manually finishing tasks or checking up on your patients since you’re given a platform to complete these tasks accordingly.

This software solution also lets you dig deeper into your clinical documentation.

A wide range of medical professionals, such as those in health centers, ambulatory practices, hospitals and urgent care facilities, are empowered thanks to eClinicalWork’s integrated and centralized IT solutions.

Electronic Medical Records Market Radar

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eClinicalWorks Product Overview

  • Charting

  • Eprescribing

  • Appointment management

  • E/M coding

  • Handwriting Recognition

  • Meaningful Use Certified

  • HIPAA Compliant

  • ONC ATCB Certified

  • Patients portal

  • Voice recognition

Languages Supported: English

eClinicalWorks Features

  • 2-Factor Authentication
  • API
  • Batch Permissions & Access
  • Billing/Invoicing
  • Budgeting
  • Calendar Management
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Email Integration
  • Expense Tracking
  • External Integrations
  • File Transfer
  • Multi-User
  • Notifications
  • Payment Processor
  • Scheduling
  • Task Scheduling/Tracking
  • Tax Management
  • PayPal
  • Stripe
  • Patient Management
  • Report & Compliance
  • HIPAA Compliance
  • Appointment Scheduling
  • Electronic Prescribing
  • Self-service Portal
eClinicalWorks Pricing

eClinicalWorks Pricing Plans

EHR Only

per provider
  • eClinicalMobile ®
  • eClinicalWorks P2P ™
  • Patient Portal
  • eClinicalMessenger ®
  • Document Management
  • Referral Management
  • Meaningful use Dashboards
  • eBO View (reporting)
  • Registry Reporting
  • ePrescribing and Formulary Checking
  • 24x7 Support
  • Maintenance
  • Private Cloud (Hosting)
  • Disaster Recovery/Nimbus
  • Unlimited Free Webinars/Videos

EHR with Practice Management

per provider
  • Practice Management (PM)
  • Billing Implementation Services

Plans starting from: $449.00/month Credit card required: No

eClinicalWorks FAQs

Does eClinicalWorks offer an API?

Yes, it offers API.

Who are the main user groups of eClinicalWorks?

eClinicalWorks is mainly used by primary care offices, ambulatory surgical centers, health centers, hospitals, and mobile clinics.

What is eClinicalWorks generally used for?

This service is used as a Electronic Medical Records solution.

Does eClinicalWorks integrate with any other apps?

Integrations: IntelliDose, CHADIS, Intelligent Medical Objects (IMO®), DataFile, Jopari, NEA, Rosch Visionary System, Appriss Health, GoodRx, A.D.A.M., Elsevier.

Does eClinicalWorks offer guides, tutorials and or customer support?

Support: Email Support, Phone Support.

What platforms does eClinicalWorks support?

This is a cloud-based software.

What are some applications eClinicalWorks is commonly used in tandem with?

It is commonly used in tandem with medical specialty software.

eClinicalWorks Competitors eClinicalWorks Alternatives

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