DeskXpand

What is DeskXpand?

DeskXpand is a fully developed ticket management system with the right capabilities to give customer experience in a seamless and cost-effective way.

DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience. If we were to describe DeskXpand in the simplest words, it is a robust and adaptable software that can scale to match your business requirements.

Compare DeskXpand

DeskXpand currently scores 73/100 in the Ticketing & Help Desk category. This is based on press buzz (37/100), recent user trends (falling), and other relevant information on DeskXpand gathered from around the web.

The score for this software has stayed the same over the past month. What is this?

www.deskxpand.com

DeskXpand Product Overview

Languages Supported: English

DeskXpand Features

Analytics
API
Batch Permissions & Access
Chat
Contact Management
Contact Sharing
CRM Integration
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Lead Management
Lead Scoring
Multi-User
Notifications
Scheduling
Third-Party Plugins/Add-Ons
Real-time Alerts
Workflow Management
Self-service Portal
Ticket Management
Instant Chat Integration
Social Media Integration
Call Integration
Knowledge Base
Support Forum

DeskXpand FAQs

What are some applications DeskXpand is commonly used in tandem with?

Shopify and Magento
Trello and Jira

Does DeskXpand integrate with any other apps?

Facebook, and Twitter
SurveyMonkey, Google Forms

Does DeskXpand offer an API?

Who are the main user groups of DeskXpand?

Enterprise
Small Businesses
Retail & Ecommerce
Travel & Hospitality
Education
Healthcare
Software & IT
Manufacturing

Does DeskXpand offer guides, tutorials and or customer support?

Yes

Does DeskXpand offer multi-user capability (e.g. teams)?

Yes

What is DeskXpand generally used for?

Customer Support
Help desk software
online ticketing software
omnichannel help desk software
Help desk reports
Help desk customization
Email ticketing