Deskpro

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What is Deskpro?

The all-in-one helpdesk platform that helps organizations across the globe provide better support across multiple communication channels, available Cloud or On-Premise.

Deskpro is the ideal solution for businesses aiming to create unforgettable customer experiences. The omnichannel helpdesk solution caters to organizations of all sizes, offering an all-in-one platform packed with features designed to streamline tracking, automate processes, and enhance support.

By automating repetitive, complex, and time-intensive tasks, Deskpro boosts team productivity, allowing staff to focus more on delivering top-notch service. This results in quicker resolution times and more positive, memorable interactions with your customers.



Deskpro Awards


Deskpro currently scores 85/100 in the Ticketing & Help Desk category. This is based on user satisfaction (86/100), recent user trends (falling), and other relevant information on Deskpro gathered from around the web.

The score for this software has declined over the past month. What is this?
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Deskpro Product Overview


Languages Supported: English, Arabic, Bulgarian, Chinese, Danish, Dutch, French, German, Greek, Hungarian, Italian, Japanese, Norwegian, Polish, Portuguese, Slovenian, Spanish, Swedish, Turkish, Welsh

Deskpro Features

  • Analytics
  • API
  • Chat
  • Contact Management
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Real-time Alerts
  • Workflow Management
  • Self-service Portal
  • Ticket Management
  • Instant Chat Integration
  • Social Media Integration
  • Call Integration
  • Knowledge Base
  • Support Forum
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