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What is DeepCall?

DeepCall serves your business needs with the best. An automated and cloud-based solution that expands the horizon of business with the best customer experience.

DeepCall upgrades your call solution with the help of cloud and automation solutions and builds a smooth customer communication solution.

DeepCall is a cloud telephony solution that enables your business to operate a call center from a remote location with the help of minimum hardware in comparison to the traditional on-premises call centers. DeepCall is comprised of the following different services:

  • Voice
  • IVR
  • Click-To-Call
  • Live Reporting
  • Live Call Actions
  • TTS (Text-To-Speech)

With DeepCall, your agents will be able to log in from anywhere in the world and have the call center at the palm of their hands. With its simple UI, DeepCall can make being productive so easy for your agents.
DeepCall is full of features that make cloud telephony fun to use. VIP listing, multi-level IVR, Live Reporting, Pool Call, Contact List, and much more. You can monitor your agents, run campaigns, manage calls in real-time, listen, whisper or barge in live calls, and whatnot.

DeepCall currently scores 61/100 in the Telephony category. This is based on user satisfaction (100/100), press buzz (27/100), recent user trends (falling), and other relevant information on DeepCall gathered from around the web.

The score for this software has improved over the past month. What is this?
  • DeepCall

DeepCall Product Overview

Languages Supported: English

Telephony Software Buyer Guide 2023

Product recommendations, vendor rankings, market overview and tips on how to select Telephony software for business. Published in December 2023.

Telephony remains one of the most widespread forms of communications and as such, deserves a segment on its own. Many businesses depend on telephony to perform sales, create leads, conduct marketing and provide customer services. This subcategory houses sol...


DeepCall Features

  • 2-Factor Authentication
  • Analytics
  • API
  • Batch Permissions & Access
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-App
  • Multi-Site
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Social-Media Integration
  • Supplier Management
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Database
  • Call Recording
  • Custom Data Forms
  • Call Tracking
  • Call Disposition
  • Softphone
  • Time Management
  • Click-to-Dial
  • Resource Management
  • Software Integration
  • Comparative Reporting
  • Automatic Call Distribution
  • Auto Dialer
  • Call Logging
  • Call Monitoring
  • Call Scripting
  • Escalation Management
  • Interactive Voice Response
  • Campaign Management

DeepCall FAQs

What are some applications DeepCall is commonly used in tandem with?

These are the services/ applications you can use with DeepCall:

  • Voice
  • IVR
  • Click-To-Call
  • Live Reporting
  • Live Call Actions
  • TTS (Text-To-Speech)

Who are the main user groups of DeepCall?

DeepCall is made with a focus on all sizes of organizations and industries. This quality makes it flexible to fit any size of business.

Currently, DeepCall is serving different industries. As told, it is feature-rich, which makes it a good choice for any business irrespective of industry or size.

What is DeepCall generally used for?

DeepCall can be used to set up a digital environment of working for your customer service team. Nowadays, businesses that need less expansive but fully effective call centers can have DeepCall as the best solution in the market.

What platforms does DeepCall support?

DeepCall is a web-based application that can be accessed from any device with an internet connection and a browser. Yet, a desktop/ laptop is a preferred device to use it.

Does DeepCall integrate with any other apps?

You can integrate your CRM with DeeCall.

Does DeepCall offer guides, tutorials and or customer support?

Yes, DeepCall does have its user guide and tutorial service, along with customer support. So if you have any problem while using the service, you can connect with us with any medium you like.

Does DeepCall offer an API?


Does DeepCall offer multi-user capability (e.g. teams)?

Yes. In DeepCall, a user can add agents to its list and assign them their tasks accordingly.

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DeepCall User Reviews

Average User Rating:
5.0/5 based on 1 user ratings.
Your Rating:
User profile picture

"Easy to use & cost effective"

What do you like about DeepCall?

Cloud telephony helps increase agent productivity, also, Cloud telephony offers better data security.

What do you dislike about DeepCall?

Nothing as of now. Everything seems to be good to go. If you are looking for a perfect solution for your remote working employees, cloud telephony is the best.

Ease of use
Value for money
Customer service
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