contactSPACE

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What is contactSPACE?

contactSPACE provides Cloud Contact Centre Technology that helps improve customer conversations, increase productivity and visibility

contactSPACE is the next generation Australian developed cloud contact centre technology, transforming your calls into effective conversations. It includes outbound/inbound blended voice, email, live chat & SMS in an easy to use and deploy, cost effective solution. contactSPACE has a phone (webRTC) built in, requiring only an internet connection & a headset to operate. What makes contactSPACE work is a user-friendly interface for users via CallGuides and intuitive tools for admins.


contactSPACE scored 63/100 in the Contact Center Management category. This is based on press buzz (30/100), recent user trends (falling), and other relevant information on contactSPACE gathered from around the web.

The score for this software has declined over the past month. What is this?

Regional Restrictions: The solution is available in APAC, North America, Europe in English

  • contactSPACE

contactSPACE Product Overview

  • User friendly

  • Quick to deploy

  • Easy to maintain

  • Increases Agent productivity and call rate

  • Improves Agent conversations with workflow driven CallGuides


Languages Supported: English
Regional Restrictions: The solution is available in APAC, North America, Europe in English

Contact Center Management Software Buyer Guide 2021

Product recommendations, vendor rankings, market overview and tips on how to select Contact Center Management software for business. Published in October 2021.

Products in this category help a business run its contact center more smoothly, thanks to their ability to automate important tasks, such as, recording phone calls, tracking customer interactions, organizing emails, and leaving voicemails. You can use conta...

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contactSPACE FAQs

What is contactSPACE generally used for?

Fundraising, Inside Sales, Lead Generation, Debt Collection

Does contactSPACE offer an API?

Yes

Who are the main user groups of contactSPACE?

Inbound and Outbound Call Centre Teams of greater than 5 Agents

What platforms does contactSPACE support?

Web-based solution preferably Chrome on PC/Mac

What are some applications contactSPACE is commonly used in tandem with?

Salesforce, Infusionsoft, ZohoCRM, Hubspot, SugarCRM Custom integration through API

Does contactSPACE offer multi-user capability (e.g. teams)?

Yes

Does contactSPACE offer guides, tutorials and or customer support?

Yes - Standard support M-F 9-5 AEST

Does contactSPACE integrate with any other apps?

Salesforce, Infusionsoft, ZohoCRM, Hubspot, SugarCRM

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