Collections Cloud

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What is Collections Cloud?

HighRadius Collections Cloud provides a complete set of tools to optimize and automate the credit and collections management process.

The HighRadius Collections Cloud provides a complete set of tools to optimize and automate prioritization of collections activities and dunning, improve collector productivity and reduce past-due accounts receivable.

  • Input: Open A/R, invoices, dispute, POD, and claims information are extracted from ERP
  • Process: Rules and strategies, driven by dynamic parameters and AI-powered customer level insights, are leveraged
  • Output: Prediction of invoice payment date, real-time prioritized worklist, automated dunning correspondence are possible

With a prioritized worklist driven by predefined business rules, readily available backup information and automated dunning correspondence, collectors are able to contact more accounts and centrally track collections activities for proactive review and follow-up.



Collections Cloud Awards


Collections Cloud currently scores 88/100 in the Supply Chain Management category. This is based on user satisfaction (93/100), press buzz (46/100), recent user trends (rising), and other relevant information on Collections Cloud gathered from around the web.

The score for this software has improved over the past month. What is this?
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  • Collections Cloud
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Supply Chain Management Market Radar

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Collections Cloud Product Overview


Languages Supported: English, German, French, Portuguese, Spanish, Italian

Supply Chain Management Software Buyer Guide 2024

Product recommendations, vendor rankings, market overview and tips on how to select Supply Chain Management software for business. Published in October 2024.

To assist procurement managers with the complex task of planning and scheduling, supply chain management (SCM) software is build around the optimization of in- and outbound goods. Core functionality offered by common SCM applications are inventory or catalo...

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Collections Cloud Features

  • 2-Factor Authentication
  • A/B Testing
  • Accounts Receivable
  • Analytics
  • API
  • Balance Sheet
  • Batch Permissions & Access
  • Billing/Invoicing
  • Budgeting
  • Calendar Management
  • Contact Management
  • Conversion Tracking
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Expense Tracking
  • External Integrations
  • Forecasting
  • Inventory Tracking
  • Keyword Tracking
  • Link Tracking
  • Multi-Currency
  • Multi-Site
  • Multi-User
  • Notifications
  • P&L
  • Payment Processor
  • Payroll
  • Project Management
  • Referral Tracking
  • Scheduling
  • SEO
  • Supplier Management
  • Tax Management
  • Third-Party Plugins/Add-Ons
  • Shipping Management
  • Order management
  • BitCoin
  • PayPal
  • Stripe
  • SAP Integration
  • Route Optimization

Collections Cloud FAQs

What are some applications Collections Cloud is commonly used in tandem with?

The HighRadius Collections cloud is used in conjunction with HighRadius Credit Cloud, Deductions Cloud, and EIPP Cloud.
The Credit Cloud software automatically identifies the high-risk accounts, prioritizes them and ensures faster collection of these receivables, thus reducing bad debt and DSO.
The collections cloud creates a deduction line when a deduction is observed in the payment, ensuring faster deduction resolution and less DDO.
The EIPP Cloud provides automated invoice transmission and payment portal for faster payment collection and better customer service.

It integrates with CRM, ERPs, Customer Portals and Third Party Websites to ensure the availability of data across different systems.

What is Collections Cloud generally used for?

  • Predict invoice payment date
  • Prioritize collector worklists
  • Automate dunning via email, fax, and print and mail
  • Centralize tracking of all call logs, payment commitments, tasks, and correspondence notes for every customer in a single system
  • Capture invoice disputes, create and share pre-deduction information, and initiate workflows for dispute resolution
  • Cash forecasting
  • Pull customer-posted invoice information automatically from customer portals and third-party websites

Does Collections Cloud integrate with any other apps?

Customer portals and third-party websites.

Does Collections Cloud offer guides, tutorials and or customer support?

Yes

Does Collections Cloud offer an API?

Yes

What platforms does Collections Cloud support?

The HighRadius Collections Cloud integrates with all major ERPs (like SAP, Oracle), customer portals, and third-party websites.

Does Collections Cloud offer multi-user capability (e.g. teams)?

Yes. This software provides the ability to change the owner of an open A/R (analyst responsible to work on the collection of that open invoice) based on unique requirements.

Who are the main user groups of Collections Cloud?

  • Credit and Collections Analysts
  • Credit and Collections Managers
  • Directors of Credit and Collections
  • Credit Controller
  • Treasurer
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