Cerebri Values CX v2 measures customer’s commitment, predict their needs and present highly relevant actions to offer personalized experiences using reinforcement learning.
Cerebri AI develops and sells the most sophisticated customer experience platform in the world. Measuring customer engagement and using those values and scores to drive customer success and financial results.
Cerebri Values CX v2 platform is a leap forward in applying AI to draw insights from customer journeys and making recommendations that drive engagement and results. Our insights, Next Best Action{set}s, are driven by patent-pending object-oriented AI & reinforcement learning modeling methods that time and value up to 4 events in a sequence, rendering both ‘rules-based’ and ‘AI-lite’ technology obsolete for driving maximum results.
Cerebri AI currently scores 69/100 in the Predictive Analytics category. This is based on press buzz (34/100), recent user trends (falling), and other relevant information on Cerebri AI gathered from around the web.
| The score for this software has stayed the same over the past month. What is this? |
Cerebri Values - Measure & monetize customer commitment towards the brand
One Customer Journey - A single view of the customer across all business channels
Next Best Action{set}s - RL-powered actions ( timed & sequenced )
Explain-ability - Explains key variable “movers” in any / all predictions made
Concurrent KPIs - Simultaneously measure all customer KPIs in real-time
Software - Complete UX & API solution to deliver results faster at scale
Marketing, Sales, Support
yes
yes
Microsoft Azure cloud
yes
Customer Experience
