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What is BotPenguin?

BotPenguin is a SaaS solution that uses AI-powered techniques to create a no-code chatbot. We deliver omnichannel customer engagement solutions at near zero-cost.

Are you looking for ways to improve your customer service and increase sales? BotPenguin is the perfect solution! Our AI-powered Botpenguin Chatbot maker can help you create a Chatbot by Botpenguin for your business with no coding required. With our omnichannel chat interface, your Chatbot by Botpenguin will be able to communicate with your customers across all platforms, including WhatsApp, Telegram, Messenger, and Instagram. Plus, our integrated system makes it easy to manage your Chatbot by Botpenguin and track its performance. BotPenguin is an all-in-one customer service platform that will take care of your customers' needs around the clock. So why wait?

Looking for a powerful and easy to use chatbot builder? Look no further than BotPenguin! Our AI-powered chatbot builder makes it easy to create and deploy chatbots without any coding required. BotPenguin chatbots can answer customer queries, get leads, and provide customer support around the clock – all at a fraction of the cost of traditional customer service. Plus, you can manage it all through our easy-to-use, integrated system.
WhatsApp Automation with Chatbot by Botpenguin to improve eCommerce and customer service experience and push Broadcast advertisements.

WhatsApp is a widely used messaging app with over 1.5 billion active users. eCommerce businesses can use WhatsApp automation with Chatbot by Botpenguin to improve the customer service experience and push broadcast advertisements.

The e-commerce sector will only grow in the coming years, and, to succeed, online sellers need to make the most out of their available opportunities and the technology available to them. Automating certain processes can help retailers ensure they get the best results and increase the customer satisfaction.

Chatbot by Botpenguin can help e-commerce merchants get rid of some aspects of their job that they find boring, freeing up time to concentrate on other aspects of the business.

At times we get lost or confused with customer service and eCommerce process. Whatever is your customer care process, Chatbot by Botpenguin can assist you in improving your customer experience. Bots can guide your customers with help of rich content such as FAQ, e-commerce product details, and tutorials.

BotPenguin Awards

BotPenguin currently scores 71/100 in the Marketing Automation category. This is based on user satisfaction (100/100), press buzz (44/100), recent user trends (rising), and other relevant information on BotPenguin gathered from around the web.

The score for this software has declined over the past month. What is this?
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Marketing Automation Market Radar

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BotPenguin Product Overview

Languages Supported: English

Marketing Automation Software Buyer Guide 2023

Product recommendations, vendor rankings, market overview and tips on how to select Marketing Automation software for business. Published in February 2023.

Software solutions in this group help users build and scale automated marketing campaigns to engage with customers in a personalized and tailored manner across various different channels. Some common software features include ad targeting, automatically gen...


BotPenguin Features

  • Analytics
  • API
  • Audience Targeting
  • Batch Permissions & Access
  • Brand Management
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • Conversion Tracking
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Forecasting
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Password & Access Management
  • Scheduling
  • Social-Media Integration
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Time Management
  • Click-to-Dial
  • Net Promoter Score
  • Real-time Alerts
  • Workflow Management
  • Self-service Portal
  • Ticket Management
  • Instant Chat Integration
  • Social Media Integration
  • Call Integration
  • Knowledge Base
  • Support Forum

BotPenguin FAQs

Does BotPenguin offer guides, tutorials and or customer support?


Does BotPenguin integrate with any other apps?

We can do any custom Integration with Native API

What are some applications BotPenguin is commonly used in tandem with?

All Crm we can do any custom Integration with Native API

Does BotPenguin offer multi-user capability (e.g. teams)?


Who are the main user groups of BotPenguin?

Vehicle Rentals
Real Estate
On-Demand Industry
Travel Agencies
Event Planners
Maintenance services

Does BotPenguin offer an API?

We can do any custom Integration with Native API

What platforms does BotPenguin support?


What is BotPenguin generally used for?

Answer queries, Generate leads, Book appointments, BotPenguin, a chatbot for website is there to take your business to new heights.

BotPenguin Alternatives

BotPenguin Alternatives & Competitors

  38 87/100
Marketing Automation Software
Zoho Marketing Automation
Zoho Marketing Automation
  40 86/100
Marketing Automation Software
Odoo Marketing Automation
Odoo Marketing Automation
  16 91/100
Marketing Automation Software
  1128 93/100
Marketing Automation Software
  1467 88/100
Marketing Automation Software
  238 84/100
Marketing Automation Software

BotPenguin User Reviews

Average User Rating:
5.0/5 based on 4 user ratings.
Your Rating:
User profile picture

"We are heavy users of BotPenguin and super happy with this... best we found for us. "

What do you like about BotPenguin?

BotPenguin highly recommended. Great product with really great tech service. Used across our apps
B2B customer service and product feature available.

What do you dislike about BotPenguin?

I like everything and can't fault anything really. Just the UI can be improved I think.

What have you been using it for and what problems did BotPenguin solve?

We are using BotPenguin for our facebook bots, responding to Facebook messages automatically. Currently handling millions of messages on a monthly basis and really great product.

Also, we have provided much feedback and they changed so many things to better our product and services. We have also used other services like ChatFuel but this best we found to hand.

Ease of use
Value for money
Customer service
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