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What is BookSteam?

BookSteam is a cloud-based appointment scheduling platform for service providers of any kind.

BookSteam is a cloud-based booking software. Free up your time and let BookSteam handle all of your scheduling needs. Enable your clients to manage their appointments, workshops and classes online all by themselves, 24/7.

Growing businesses in industries ranging from health clubs to law firms use BookSteam to mobilize, promote and manage their complex schedules. BookSteam is helping businesses around the world to become more profitable and more competitive where slight advantage is everything.

Check your online calendar from anywhere and make appointments on the go!

BookSteam currently scores 91/100 in the Calendar & Scheduling category. This is based on user satisfaction (96/100), press buzz (47/100), recent user trends (falling), and other relevant information on BookSteam gathered from around the web.

The score for this software has declined over the past month. What is this?
  • BookSteam
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BookSteam Review

Editors' Review by the Calendar & Scheduling Software Review Team

Booksteam is a flexible, cloud-based appointment and class booking software. It offers a solution to the hard to manage and confusing appointment scheduling system between businesses and clients.

This innovative calendar and scheduling software allows customers to schedule appointments online and enables businesses to effectively manage these appointments on the backend. The system also offers database management, marketing options, email and text notifications and online payments.

BookSteam’s advanced scheduling platform makes life easier and more productive for freelancers, public administrations, enterprises of all sizes, personal startups and other kinds of service providers. Because of its versatile and customizable features, the software is effectively used in different industries and fields such as healthcare, education, beauty, apparel, retail and in public administrations.

How BookSteam works

BookSteam helps you conveniently manage and optimize your scheduling system. It saves time and makes your investments more profitable.

Through the system, customers can book their appointment online in real time. They can do it anywhere, fast and easy and can even pay for their service right there and then through their credit cards. With the trouble-free process, there is no limit to the number of clients that can be reached 24/7.

With the online booking services, BookSteam also offers many other simple, easy-to-use features:

Email and SMS notification

The software comes with email and SMS messages features to remind and confirm appointments with clients so they will not forget their scheduled appointments. This means there is little or no chance of missed appointments. No more time wasted.

Client database manager

BookSteam helps businesses manage the profiles of their customers, collect their contact information and keep track of their appointment history. This feature saves them time as they no longer have to tediously search for files.

Customizable booking webpage

The software also provides a customized mini booking webpage with personalized themes to suit your business preferences. You can personalize the booking interface with the colors, styles and fonts of your choice.

Calendar management and synchronization

As a plus feature, scheduling is easy and quick as BookSteam syncs your schedule with Google calendar. The two-way sync allows your appointments to be synced between BookSteam and Google calendar. With this feature, the appointments created in Google calendar appears in BookSteam and vice versa. BookSteam also syncs with Apple’s Ical and Microsoft Outlook.

Collect plus manage reviews

To measure customer satisfaction and to know how to improve to keep the business growing, the system collects client feedback and allows customers to submit and share feedback about recent events.

Online credit payments

BookSteam supports the idea of a hassle-free transaction. Customers don’t have to go to your business’ physical location to pay for your services. They can easily do it online through the system’s integration with Stripe and PayPal.

BookSteam mobile

BookSteam services can be accessed anytime and anywhere. The software supports Apple IOS, Android and any tablet device.

Class scheduling

If you want to view your class list and calendar, you can simply go to your booking page, fast and easy.

Packages plus gift certificates Promotions

Through BookSteam, you can offer bundled up multiple services for customers to purchase in advance and sell attractive, custom-made gift certificates.
Promotions. The promotions feature of the system attracts first-time and returning clients. They are given promotional discount codes, which market your services on your e-commerce site with a special discount. The discount, which is linked to a specific code of your choice, allows clients to get the offer.

Staff access

The system provides separate log-in access to staff members. This enables users to view and manage their schedules. The client database is also available to selected employees.

Client account Resource scheduling

Through their own user-friendly personal account, clients are easily able to schedule, reschedule or cancel their appointments. The software provides a client account registration with a password as an optional feature.

Resource scheduling

To prevent double booking or schedule conflicts, BookSteam allows resource scheduling for rooms or equipment that are linked to your service.

Multiple locations

If the business has multiple locations, the system provides clients with the option to select the local branch of the business.

Booksteam review

BookSteam offers other related features:

  • BookSteam provides users with necessary services like Contact Management, Customer Management, Data Export, Data Import, Email Integration, Google Apps Integration, Notifications and Scheduling with multi-language support.
  • The software comes with Task Scheduling, Customizable Templates, POS and POS Integration, Transaction History and a secure log in. It provides employee and client portals, Reservation and Resource Management and Tracking Features.
  • BookSteam’s statistics feature makes it possible for you to collect data and monitor your business activity to gain more insight. In the process, it also helps you make better business decisions.
  • With its Time Zone Selection feature, clients are able to book appointments and get notifications in their local time zones, eliminating confusion and barriers.
  • You can also set up repeated bookings for clients while clients can book recurring appointments online.
  • Through the Class Check-In feature, you can keep track of the attendance of clients.
  • Double Booking is another feature of the software which allows you to make overlapping appointments or double booking anytime.
  • You can integrate BookSteam scheduling into your webpage through the pop-up website widget.
  • You can easily promote your business using Facebook, Twitter and Mail Chimp email marketing integration.
  • The software has multiple language support. The booking page for clients is available in various languages like Japanese, French, Italian, Spanish, Russian, German, Norwegian and many more. The management area also supports different languages.

Integration and applications

BookSteam offers a supported integration with Stripe, PayPal, MailChimp, Google Calendar, Microsoft Outlook and Twilio. It also provides web, social media and third party integration, among others. BookSteam can be used with web applications, Windows, Macintosh, IOS and Android. It also supports operating systems including Windows 7, Windows Vista, Windows XP, web browser, Windows 200 and Windows 10.

Pricing Model and Plans Available

Catering to businesses of all kinds and sizes, BookSteam offers various models and plans starting from $19.95 per month.
Solo Plan

  • $19.95 per month
  • One user per month

Small Plan

  • $29.95 per month
  • Up to five staff members

Medium Plan

  • $39.95 per month
  • Up to ten staff members

Large Plan

  • $69.95 per month
  • Up to 50 staff members

All the plans include:

  • All premium features
  • Unlimited locations
  • Class/group scheduling
  • Unlimited administrators
  • Unlimited appointments
  • Unlimited customers
  • Unlimited services
  • Web integration

Quote-based enterprise plans are also available. All plans need subscription, which includes a 14-day trial period. Plans can be upgraded, downgraded and disabled anytime. There are no setup charges for the software.


With its innovative features, BookSteam helps your business by booking and attracting clients, as well as selling and promoting your services. It also builds customer relationship and customer satisfaction.

The system, which offers flexibility and ease, allows you accomplish these tasks efficiently within the shortest possible time. BookSteam is your smart online appointment scheduler. It is everything you need to scale up your business. It could be the software you are looking for.

Calendar & Scheduling Market Radar

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BookSteam Product Overview

  • Multiple Locations. Perfect for businesses who have multiple offices, clients can choose which location is closer to them at the time of the booking.

  • Client Payments. Accept deposits or full payments from clients at the time of the booking or just keep card on file. Reduces no-shows by 80%!

  • Client Reviews. Collect client feedback about the recent events.

  • Client Reminders. Clients receive email or SMS reminders so they will never forget their scheduled appointment.

Languages Supported: English, Spanish, German, Russian, French, Chinese, Japanese, Portuguese, Norwegian

Calendar & Scheduling Software Buyer Guide 2023

Product recommendations, vendor rankings, market overview and tips on how to select Calendar & Scheduling software for business. Published in September 2023.

These applications help businesses schedule meetings, phone calls, appointments, and webinars quickly with the help of integration's with online calendars. With the help of this software type, you can easily check the availability of your coworkers, pick a ...


BookSteam Features

  • 2-Factor Authentication
  • Accounts Payable
  • Accounts Receivable
  • API
  • Audience Targeting
  • Batch Permissions & Access
  • Brand Management
  • Budgeting
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • Expense Tracking
  • External Integrations
  • Feedback Management
  • File Sharing
  • File Transfer
  • Forecasting
  • General Account Ledger
  • Google Apps Integration
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-Account
  • Multi-Site
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Social-Media Integration
  • Supplier Management
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Travel Management
  • Database
  • Custom Data Forms
  • Call Tracking
  • Time Management
  • Click-to-Dial
  • Organization Management
  • Athlete Management
  • BitCoin
  • PayPal
  • Stripe
  • Point of Sale
  • Report & Compliance
  • Software Integration
  • Sales Automation
  • Process Reporting
  • Pipeline Management
BookSteam Pricing

BookSteam Pricing Plans


10 user(s) / month
  • All


30 user(s) / month
  • All


5 user(s) / month
  • All


1 user(s) / month
  • All

Plans starting from: $19.95/month Credit card required: No
BookSteam Competitors BookSteam Alternatives

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BookSteam User Reviews

Average User Rating:
4.81/5 based on 24 user ratings.
Your Rating:

Sentiment Scale

User Sentiment Map

The sentiment map shows a snapshot of how Crozdesk users have rated BookSteam over time. It shows how existing users see BookSteam with regards to its usefulness, ease of use, value for money and customer service.

Arrow Left Recent Older Arrow Left
Ease of use
Value for money
Customer service
User profile picture

"Great customer support, easy to learn"

What do you like about BookSteam?

Booksteam helped us streamline our old-school manual signup process. Customers can search by location, practitioner, class type, etc. and they can book AND pay online. It integrates well with our online calendars, too. Also, I have to give a shout-out to their customer support team which is second to none. We had a LOT of questions when setting up the system, and I can honestly say there was not a single time they did not reply quickly and concisely (usually within a 2-hour window; sometimes as quickly as 5 minutes). This is a HUGE step up from the customer support at the two other scheduling services we tried.

What do you dislike about BookSteam?

There are 3 things - two that' are fixable and one that's not. First, I wish they would have an app for the iPhone (they do for the Android), that would make it a lot easier for our practitioners to view client info. Second, their interface is simple but slightly dated; some small tweaks would go a long way in giving the interface a slight "facelift". Third, I would just say that the setup process (particularly for multiple practitioners across several locations) takes a loooooong time. But I think it would with any software that has as many capabilities as this one. Once the setup is done, though, the hours it will save you in the future make it all worthwhile!

Ease of use
Value for money
Customer service
User profile picture

"huge help!"

// Administrator at Self-Employed

booksteam software is a huge time saver for me. I have been relying on booksteam to help me run my business for over a years now. By using the mobile website, I am able to manage my business from anywhere in the world (literally). My business would not be where it is now if not for BOOKSTEAM, thanks!

Ease of use
Value for money
Customer service
User profile picture


I was looking for multi office support, multi employee support and paypal support, and booksteam has it all

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