Binary Fountain

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What is Binary Fountain?

Reputation management platform using NLP technology to mine customer feedback from surveys, online ratings, reviews and social media to improve customer experience.

Binary Fountain provides a consumer feedback management solution designed specifically for healthcare in a single cloud-based platform. Our technology and industry expertise is trusted by 4,000 healthcare facilities nationwide. With the Binary Fountain platform, you can:

  • Quickly manage listings
  • Respond to patient reviews
  • Improve the patient experience with NLP analytics
  • Protect your brand online
  • Influence customer loyalty and acquisition


Binary Fountain Awards


Binary Fountain currently scores 80/100 in the Reputation Management category. This is based on press buzz (40/100), recent user trends (falling), and other relevant information on Binary Fountain gathered from around the web.

The score for this software has declined over the past month. What is this?
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Reputation Management Market Radar

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Binary Fountain Product Overview

  • Manage your whole review, reputation and listings process without leaving the platform.

  • Industry-tailored Natural Language Processing enables customer experience analytics at scale.

  • Aggregate consumer feedback from multiple sources and use NLP to categorize it.

  • Assign who should take care of what and review any feedback responses before they go out.

  • Manage, claim and control business listings to ensure information is accurate in search and across all online directories and citations.

  • Fully managed business listings service that will claim, create, audit and remove duplicates across 420+ directories.

  • Generate value-rich, flexible and customizable reports for one or hundreds of locations and providers.

  • Custom implementation and specialized support from healthcare technology experts.


Languages Supported: English

Reputation Management Software Buyer Guide 2021

Product recommendations, vendor rankings, market overview and tips on how to select Reputation Management software for business. Published in December 2021.

Reputation management software is used by companies across all industries to systematically track, control and build their reputation online and offline. This is often accomplished by monitoring user review sites, and other online channels. Software in this...

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Binary Fountain Features

  • Analytics
  • API
  • Brand Management
  • Calendar Management
  • Chat
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Document Comparison
  • Email Integration
  • External Integrations
  • Feedback Management
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-App
  • Multi-Site
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Social-Media Integration
  • Supplier Management
  • Third-Party Plugins/Add-Ons
  • Database
  • Call Tracking
  • Softphone
  • Click-to-Dial
  • Organization Management
  • Athlete Management
  • Social Media Monitoring
  • Sentiment Analysis
  • Review Monitoring
  • Optimized Search Processing
  • File Format Conversion
  • Brand Asset Creation
  • Template Designer
  • Net Promoter Score

Binary Fountain FAQs

What is Binary Fountain generally used for?

Managing online reputation through reviews, surveys and listings all in one platform.

Who are the main user groups of Binary Fountain?

  • Reputation management, marketing and patient experience teams.
  • Healthcare organizations with multiple locations and providers.
  • Multifamily property managers.

Does Binary Fountain offer guides, tutorials and or customer support?

Yes to all

What are some applications Binary Fountain is commonly used in tandem with?

Press Ganey, Kyruus, CareDash, U.S. News & World Report.

Does Binary Fountain offer multi-user capability (e.g. teams)?

Yes

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