Bigin by Zoho CRM

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What is Bigin by Zoho CRM?

Bigin by Zoho CRM is a pipeline-centric CRM built and priced for small businesses

Having been in the CRM industry for 15 years, Zoho realized that small businesses need a simple yet powerful CRM solution that is easy-to-use combined with the right feature set to help them move away from using spreadsheets and other legacy tools. That's why Bigin was built as a dedicated CRM solution for small businesses that don't need all the complicated features that are typically associated with enterprise CRM systems.

With built-in telephony, email, multiple pipelines, workflow automation, and dashboards, small businesses can easily automate their day-to-day activities and streamline their customer communication in Bigin without any hassle.

Bigin is also the most affordable CRM in the market right now, priced at $7/user/month (when billed annually). Users need no training and can get started with a working CRM solution in under 30 minutes. Just like Zoho's other products, Bigin also comes with the latest enterprise-grade security and privacy standards inbuilt.

Here are some of the ways in which Bigin can help you:

  • Get a complete picture of your customer interactions in one view.
  • Make calls, send and receive emails from within CRM.
  • Automate key activities that are otherwise done manually.
  • Build multiple pipelines for distinct business operations.
  • Measure and analyze CRM data through customizable dashboards.

Bigin by Zoho CRM Awards

Bigin by Zoho CRM currently scores 87/100 in the CRM category. This is based on user satisfaction (86/100), press buzz (32/100), recent user trends (falling), and other relevant information on Bigin by Zoho CRM gathered from around the web.

The score for this software has improved over the past month. What is this?

Regional Restrictions: Worldwide

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CRM Market Radar

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Bigin by Zoho CRM Product Overview

Languages Supported: Arabic, Danish, Czech, Bulgarian, English, French, Hebrew, Hindi, Hungarian, Croatian, Indonesian, German, Italian, Japanese, Korean, Russian, Chinese, Vietnamese, Spanish, Portuguese, Dutch, Polish
Regional Restrictions: Worldwide

CRM Software Buyer Guide 2022

Product recommendations, vendor rankings, market overview and tips on how to select CRM software for business. Published in September 2022.

This software category covers a wide range of applications aimed at making customer relationship management easier and more organized for businesses. CRM software typically features the ability to track customer interactions across multiple communication ch...


Bigin by Zoho CRM Features

  • 2-Factor Authentication
  • A/B Testing
  • Accounts Payable
  • Accounts Receivable
  • API
  • Audience Targeting
  • Batch Permissions & Access
  • Budgeting
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • Expense Tracking
  • External Integrations
  • File Sharing
  • File Transfer
  • Forecasting
  • General Account Ledger
  • Google Apps Integration
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-App
  • Multi-Currency
  • Multi-Site
  • Multi-User
  • Notifications
  • Password & Access Management
  • Payroll
  • Project Management
  • Referral Tracking
  • Scheduling
  • Social-Media Integration
  • Supplier Management
  • Task Scheduling/Tracking
  • Tax Management
  • Third-Party Plugins/Add-Ons
  • Travel Management
  • Custom Data Forms
  • Call Tracking
  • Call Disposition
  • Softphone
  • Sales Motivator
  • Click-to-Dial
  • Landing Pages
  • Sales Automation
  • Pipeline Management
Bigin by Zoho CRM Pricing

Bigin by Zoho CRM Pricing Plans


  • * Single User
  • * Single Pipeline
  • * Built-in Telephony
  • * Zoho Desk Integration
  • * Mobile Apps for iOS & Android


1 user(s) / month
  • * Multiple Pipelines
  • * Workflows
  • * Web Forms
  • * IMAP based Email
  • * Custom Dashboards

Plans starting from: $7.00/month Credit card required: No

Bigin by Zoho CRM FAQs

What are some applications Bigin by Zoho CRM is commonly used in tandem with?

Email, and productivity applications

Does Bigin by Zoho CRM integrate with any other apps?

Yes. Integrations include G Suite, MS 365 (Formerly Office 365), Zapier, Zoho Desk, Zoho Campaigns, Zoho Flow, Zoho Meeting.

What is Bigin by Zoho CRM generally used for?

Tracking and managing day-to-day customer-centric operations.

Does Bigin by Zoho CRM offer an API?


Does Bigin by Zoho CRM offer guides, tutorials and or customer support?


What platforms does Bigin by Zoho CRM support?

Web app, mobile apps for iOS, and Android.

Who are the main user groups of Bigin by Zoho CRM?

Small/micro businesses, freelancers, and solopreneurs.

Does Bigin by Zoho CRM offer multi-user capability (e.g. teams)?


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