BigCommerce Review

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BigCommerce Reviewed

Editors' Review by the eCommerce Solutions Software Review Team

BigCommerce is an e-commerce platform that offers an intuitive user interface, extensive features and a simple and user-friendly platform. As cloud-based software, there are no software downloads, meaning you only need an active internet connection to access the platform from anywhere.

BigCommerce is suitable for startups and small to mid-sized businesses, as well as enterprise clients in need of a popular platform to sell their products online. It allows businesses to grow online sales, combine enterprise functionality and power B2B and B2C commerce for multiple businesses.

BigCommerce Features

The top four BigCommerce features are:

Storefront design

Their storefront helps users build and design better online stores with their own brand with responsive templates and connections with website design experts. Users can also customize their site to fit a mobile-optimized checkout and ensure mobile compatibility.

Storefront conversion

BigCommerce has CRO tools and features included in its suite, improving relationships with customers and enforcing your brand. This can be done through a variety of ways such as streamlining checkout with a single-page checkout option and offering built-in coupons and discounts.

Secure hosting

BigCommerce has several layers of security integrated within its system, and offer a 99.9% uptime across its platform. This allows users to focus fully on their products and their store, knowing they can rely on secure and consistent hosting.

Payment processing

BigCommerce integrates with a wide range of trusted payment portals to help customers pay for the products they’ve bought, including PayPal, Klarna, Stripe, Square and Apple Pay. Business owners can accept these transactions with a simple click.

BigCommerce homepage

BigCommerce Benefits

Customization and expertise

BigCommerce empowers your teams in building the perfect website for your products, with built-in HTML, CSS and JavaScript options, you have complete control over the look and aesthetic of your website.

Live support

BigCommerce has 24/7 live support for its users who need help in navigating their website. They can be reached through chat, email and phone. If you wish to learn at your own pace, the solution also provides free, on-demand courses in utilizing their online store to grow their business.

Increased sales revenue

Being an online retailer is important these days and ensures that businesses can sell across all platforms. With the right platform and the right tools, you can market well and ensure your campaigns are reaching the right people. This increases your sales revenue and improves your overall online presence.


Bigcommerce Pricing

BigCommerce currently has four pricing packages users can choose from. These plans are priced in two different timeframes—monthly and annual. With the annual plan, you can save up to 10% off of the original price. However, this is only available for the Plus and Pro plans. Before you select your plan, you can try BigCommerce for free through its 15-day trial.

Here are the prices and features found in each plan:


The first pricing package is suitable for people who want to get started on their online store. With a price of $29.95 per month, you can make use of the following benefits:

  • Unlimited staff accounts
  • A branded, responsive and personalized online store
  • Connections to eBay, Amazon and Instagram to sell your products
  • Offer coupons, gift cards and discounts to your customers
  • A platform where customers can add product ratings and reviews
  • Integration with Apple Pay, Amazon Pay and Google Pay Professional reporting tools to check your performance

Other notable core features found in this solution include the following:

Point of sale – BigCommerce provides a platform for businesses and companies to regularly update their sales and inventory data. This also helps you connect to the largest marketplaces on the web, which increases sales revenue. If you’re selling in-store, you can use Square, Clover and other POS systems to keep track and manage your inventory count.

HTTPS security – What this does is it allows you to direct all traffic to your site over HTTPs, with a free dedicated SSL. This Improves customer confidence and security, conversion and search rankings.


The second pricing package costs $79.95 per month with a monthly subscription. For the annual subscription, the price decreases to $71.95 per month. This is considered as the most popular option for users setting up their online store as it allows you to grow with advanced marketing tools.

The features included in this plan has everything in Standard but with a few additional tools:

  • Abandoned cart saver – BigCommerce sends automated email marketing campaigns. This helps convert 15% of abandoned carts into sales revenue.
  • Customer groups – for frequent customers, you can categorize them into specific groups or add them to a loyalty program where they can get special promotions and offers.
  • Persistent cart – this feature assists the customers in keeping their shopping carts consistent across different devices.
  • Safe and secure storage of credit card details


With a monthly price of $249.95 per month ($224.95 per month, if subscribed to an annual method), users can optimize their online business much better. It has all the features and tools found in Plus with the following add-ons:

  • Faceted search – what this feature does is it improves customer conversion by 10% through helping shoppers find what they’re looking for quickly and efficiently. This is done by using filters such as size, brand and color.
  • Custom SSL – if you have purchased another SSL from a different provider, you can add this to your store.
  • Integrate customer reviews to your store.


The last plan does not have a fixed price. You must contact the sales team since this package will be tailored specifically to your business. With the Enterprise plan, you can benefit from all the features found in Pro and more advanced ones:

  • Unlimited API calls
  • Price lists
  • Premium account services
  • Custom facets – lets your custom product fields be used as product filets in faceted search


If you’re looking for a powerful e-commerce solution to ensure increased sales revenue and build your personalized online store, you can do so with BigCommerce. It’s an all-in-one solution with CRO tools, customization features and quality customer support.

With features such as abandoned cart saver, unlimited staff accounts and integration with multiple payment portals, selling online with BigCommerce becomes easier and faster.

With higher SEO ranking and more variations of your products, customers are given more options to choose from. This increases your sales revenue and attracts more people to your business. It’s designed to help you sell online and is best for large or fast-growing businesses.

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