What is AyaNova?

Manage your dispatching, preventive maintenance, scheduling, customer and equipment service history with AyaNova's LAN and/or remote access service mgmt software

AyaNova has powerful features to help manage all aspects of service. Use AyaNova service work orders to schedule individual or multiple users, enter in TO DO tasks, identify equipment that is to be serviced to maintain a service history, identify parts used in service, track service labor for each work order item, as well as travel and miscellaneous expenses.

Features and uses include:

  • Automatically assign labor against banked service that a client has pre-paid for.
  • Create preventive maintenance for a client and/or their units that auto-convert to service work orders.
  • Create quotes that can be auto copied to service work orders.
  • AyaNova includes an Outlook-style graphical Schedule screen where you can view multiple schedulable users at one time, as well as individual schedulable users.
  • Create new workorders, edit existing, create views to display based on skills, certificates, as well as dispatch zones and regions that schedulable users belong to.
  • Inventory features such as on-hand quantities, restock levels, purchase orders, auto part request and restock lists for purchase orders, receiving, and part requests via workorders will expand your service capabilities as well as allow you to watch your bottom line.
  • Optional interface with QuickBooks or PeachTree.
  • Optional web browser interfaces for remote access by your field technicians -compatible with all regardless of operating system.
  • Assign contracts to clients and headoffices to automatically provide specific service and travel rates, discounts on parts, and automatically apply pre-paid amounts against from service workorders to maintain an exact balance.
  • Add custom fields, and localize all text labels within AyaNova to reflect your service industry, needs and language.
  • Includes English, Deutsch (German), Español (Spanish) and Français (French) language locales.
  • Customize and create reports directly from within AyaNova without the need for additional software.

AyaNova currently scores 53/100 in the Customer Service category. This is based on press buzz (35/100), recent user trends (falling), and other relevant information on AyaNova gathered from around the web.

The score for this software has improved over the past month. What is this?

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AyaNova Product Overview

  • Schedule single or multiple technicians to the same job

  • Automatically notify client of status of job including completed

  • Includes English, Deutsch (German), Español (Spanish) and Français (French) language locales

  • Full inventory tracking including part requests and serial tracking

  • Customer and their equipment service history tracking

  • Automatically generate service workorders based on preventive maintenance schedules

  • Remote access for your technicians out in the field with live access

  • Import and/or export

  • Interface with QuickBooks desktop, US Sage 50 and coming soon QuickBooks Online

  • track and maintain service history on equipment

Languages Supported: German, English, Spanish, French

Customer Service Software Buyer Guide 2022

Product recommendations, vendor rankings, market overview and tips on how to select Customer Service software for business. Published in May 2022.

Not all companies require a complete overhaul of their customer service. Simple changes like sending automated acknowledgement emails or creating a knowledge base for self service can go a long way to wow the customers. You need to compare and choose the ri...


AyaNova Features

  • API
  • Calendar Management
  • Chat
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Supplier Management
  • Task Scheduling/Tracking
  • Timesheets
  • Travel Management
  • Click-to-Dial
  • SAP Integration
  • Route Optimization
  • Net Promoter Score
  • Mobile App
  • Fleet Management
  • Map Visualization
  • Appointment Scheduling
AyaNova Pricing

AyaNova Pricing Plans

Single scheduleable resource

1 user(s) / year
  • Schedule a single technician/engineer with access to all features

Up to 5 scheduleable resources

5 user(s) / year
  • Schedule up to 5 technicians/engineers with access to all features

Up tp 10 scheduleable resources

10 user(s) / year
  • Schedule up to 10 technicians/engineers with access to all features

Up to 20 scheduleable resources

20 user(s) / year
  • Schedule up to 20 technicians/engineers with access to all features

Up to 50 scheduleable resources

50 user(s) / year
  • Schedule up to 50 technicians/engineers with access to all features

Plans starting from: $13.25/month Credit card required: No

AyaNova FAQs

Does AyaNova integrate with any other apps?

US, UK, Canadian, Austrailan QuickBooks desktop
Peachtree 2006 to 2012
US Sage 50 2013 to 2016
QuickBooks Online interface coming ETA July 2017

What platforms does AyaNova support?

The AyaNova database can be networked on any operating system compatible with Firebird Server 2.x (i.e. Windows, Linux, etc) OR networked on operating system compatible with SQL Server or SQL Express 2008 SP2 or higher (i.e. Windows)
The AyaNova database in standalone configuration requires Windows XP and higher up to and including latest released OS.
The AyaNova desktop program requires Windows XP and higher up to and including latest released OS.
The AyaNova remote access option RI is a web browser application compatible with any sized device or operating system - i.e. mobile Android, mobile iOS, tablets Windows/Android/iOS, laptops Windows, etc etc

Does AyaNova offer multi-user capability (e.g. teams)?

AyaNova can be access simultaneously via multiple logged in users (LAN, data portal, remote access, mobile) when configured for network environment

Does AyaNova offer an API?

Yes, our AyaNova API is available for developers at no charge.
We also provide the free utility AyaScript which can be used for quick add on design

Does AyaNova offer guides, tutorials and or customer support?

Yes, via F1 or Help -> Contents opens to our online Help documentation which provides details on each feature, recommendations and suggestions on use, step by step tutorials and more.

What are some applications AyaNova is commonly used in tandem with?

QuickBooks desktop
QuickBooks Online
US Sage 50

What is AyaNova generally used for?

Service management
Equipment management
Inventory management
Loan management

Who are the main user groups of AyaNova?

Service management
Service personnel
Service purchasing/receiving

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