Awesome support

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What is Awesome support?

Awesome Support is a feature-rich Ticketing system plugin, with 50+ addon that makes it unique from the rest of the ticketing systems

Awesome Support is a versatile, simple, affordable, integrated, and feature-rich support ticketing system plugin for WordPress. It meets all your help desk ticketing system requirements from beginner to advanced level. It provides the best helpdesk ticketing system experiment from a smart ticket submission with dozens of add-ons. Either you are a startup to a big corporation with many departments and need to route tickets, awesome support is the most suitable helpdesk plugin for you. It is a distinguished premium online ticketing system for WordPress like email support, smart assignment, and integration with other plugins i.e. Gravity forms and WooCommerce. It is the only helpdesk & support ticketing plugin that can match the feature set of a SAAS solution such as Zendesk or Help scout.



Awesome support Awards


Awesome support currently scores 91/100 in the Ticketing & Help Desk category. This is based on user satisfaction (98/100), press buzz (43/100), recent user trends (falling), and other relevant information on Awesome support gathered from around the web.

The score for this software has declined over the past month. What is this?
getawesomesupport.com

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Awesome support Product Overview

  • Unlimited Tickets (Free – Core)

  • Unlimited Agents (Free – Core)

  • Unlimited Users (Free – Core)

  • Unlimited Products (Free – Core)

  • Unlimited Departments (Free – Core)

  • Unlimited Tags (Free – Core)

  • Unlimited Custom Priorities (Free – Core)

  • Unlimited Channels (Free – Core)

  • Unlimited Custom Statuses and Labels (Premium – Custom Status)


Languages Supported: English

Awesome support Features

  • Analytics
  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • Contact Sharing
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Real-time Alerts
  • Workflow Management
  • Self-service Portal
  • Ticket Management
  • Instant Chat Integration
  • Social Media Integration
  • Call Integration
  • Knowledge Base
  • Support Forum
Awesome support Pricing

Awesome support Pricing Plans

Standard

$149.00
1 user(s) / year
  • Unlimited Tickets
  • Unlimited Agents
  • Unlimited Ticket History
  • Unlimited File Attachments
  • 1 Year Support & Updates
  • Email Support
  • Private Notes
  • Instant Notifications
  • Canned Response
  • Mailchimp
  • Custom Status & Labels
  • Filestack
  • FAQ

PRO

$229.00
1 user(s) / year
  • Unlimited Tickets
  • Unlimited Agents
  • Unlimited Ticket History
  • Unlimited File Attachments
  • 1 Year Support & Updates
  • Email Support
  • Private Notes
  • Instant Notifications
  • Canned Response
  • Mailchimp
  • Custom Status & Labels
  • Filestack
  • FAQ
  • Automatic Ticket Close
  • Guest Tickets
  • WooCommerce
  • EDD
  • Report Widgets
  • Envato

ENTERPRISE

$289.00
1 user(s) / year
  • Unlimited Tickets
  • Unlimited Agents
  • Unlimited Ticket History
  • Unlimited File Attachments
  • 1 Year Support & Updates
  • Email Support
  • Private Notes
  • Instant Notifications
  • Canned Response
  • Mailchimp
  • Custom Status & Labels
  • Filestack
  • FAQ
  • Automatic Ticket Close
  • Guest Tickets
  • WooCommerce
  • EDD
  • Report Widgets
  • Envato
  • Private Credentials
  • Satisfaction Survey
  • Documentation

AGENCY

$409.00
1 user(s) / year
  • Unlimited Tickets
  • Unlimited Agents
  • Unlimited Ticket History
  • Unlimited File Attachments
  • 1 Year Support & Updates
  • Email Support
  • Private Notes
  • Instant Notifications
  • Canned Response
  • Mailchimp
  • Custom Status & Labels
  • Filestack
  • FAQ
  • Automatic Ticket Close
  • Guest Tickets
  • WooCommerce
  • EDD
  • Report Widgets
  • Envato
  • Private Credentials
  • Satisfaction Survey
  • Documentation
  • Smart Agent
  • Gravity Forms Bridge
  • Custom Fields
  • Powerpack & Productivity
  • Public Tickets
  • Advanced Reporting
  • Advanced Time Tracking
  • Smart Replies With AI Integration
  • Facebook Chat Bot
  • Rules Engine with Zapier Integration
  • Issue Tracking
  • Service Level Agreements
  • Company Profiles
  • Smart Ticket Submission

Credit card required: Yes

Awesome support FAQs

What platforms does Awesome support support?

Awesome support is a plugin that can be used on WordPress, however, it can be integrated with some external services.

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