Run IT ops infinitely better with Atera's AI-powered IT management platform, including Remote Monitoring & Management, Automations, Patch Management, Scripting, and Ticketing!
Our AI-powered IT management platform transforms and streamlines the work of enterprise IT teams and Managed Service Providers (MSPs) by providing an all-encompassing view of IT activities and enabling 10X efficiency, powered by an end-to-end, first-to-market, deep integration with AI.
With Atera’s AI-powered IT management platform, you can transform each tech into a team of 10, cut down time-to-resolution, and resolve tickets faster and better than ever before!
Get full control from one place
Remote Monitoring and Management
Monitor and manage unlimited devices at a fixed cost, anytime, anywhere.
Remote Access
Start sessions instantly and easily with AnyDesk, Splashtop, TeamViewer, or ScreenConnect.
Helpdesk and Ticketing
Respond to issues faster and minimize turn-around time with the power of Atera's integrated AI.
AI Suite
Force multiply your team’s ability to resolve issues at 10x operational efficiency.
Network Discovery
Always up-to-date Network Discovery delivers in-depth security scans and full views of networks and devices.
Patch Management
Automate Windows, Mac, and other software and OS patches on your end-users’ devices.
Atera’s transparent, predictable, technician-based pricing lets you scale to unlimited devices without growing your bottom line. Cover it all, with no blind spots.
Awarded the Quality Choice Award
Awarded the Trusted Vendor Award
Awarded the Happiest Users Award
Atera currently scores 91/100 in the IT Management category. This is based on user satisfaction (92/100), press buzz (47/100), and other relevant information on Atera gathered from around the web.
| The score for this software has declined over the past month. What is this? |
Product recommendations, vendor rankings, market overview and tips on how to select IT Management software for business. Published in April 2025.
Products in this software category help an organization manage its IT resources, including workstations, servers and applications. These products often include remote device management functionality, which means you can monitor and resolve any issues remote...
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Everything that is done with this tool is done remotely.
It has a mobile application.
Alert of any inconvenience that may arise.
It has good patch management.
Accesible price.
Easy installation and use.
The technical service is beneficial, always willing to collaborate.
It is a scalable tool that adapts to any type of company.
This software has been instrumental in the organization in addressing all the issues that arise on a daily basis. We provide all the support to end users and clients all remotely. Atera has a direct access that shows what users see to help them if necessary. Nothing bad to say about this tool so far.
Atera is a tool that, with its excellent functions, significantly improves all the smart technology management that makes the organization something solid. The functions are based on providing constant information on updates, monitoring the behavior of each machine, warning of any error is essential, thus avoiding further damage to the company; On the other hand, the supervision of the devices in the network saves us many problems, so we know when we are out of connection.
Atera solved the vast majority of our internal problems, we had a weak system in administration and control of networks, applications and others. With Atera we monitor documents online, we generate reports in real time and I generally like the ability to monitor our networks from a single central dashboard. Email notifications with usage details and charts. I consider that if technical support is at a high level and always responds to our requests in less than an hour, this makes Atera the best decision for the IT team, this software is 100% effective.
Many monitoring packages available, it integrates with various operating systems, it is easy to customize software, although its configuration takes some extra time that is sometimes not so pleasant, this because it is fully customizable. But everything else is handled perfectly. It shows reports in real time and we can generally monitor more devices without having to acquire a new license thanks to the fact that it has the capacity for a large number of nodes, its technical service has also met our general expectations, we know perfectly how to use this tool.
Monitoring skills to the IT environment, where it allows a considerable amount for the administration to computers and servers.
The reports are detailed showing everything that happens.
It facilitates the entry and administration to the servers, in addition we have more security to the IT infrastructure.
We have an alert system with which we can rest easy and know through notifications if something is wrong. At present we are monitoring more than 70 computers with great success and the reports are generated directly to email and in the format that we previously choose in your configuration.
