Ameyo Remote Contact Center Software

What is Ameyo Remote Contact Center Software ?

Move your on-premise call center to cloud with Ameyo Remote Contact Center Software.

Remote Contact Center Software that helps you manage the team and business operations remotely without any hassles. Agents and supervisors can login from anywhere, anytime with any device, and serve the customer. Yes, it offers high flexibility for agents as well as managers or supervisors to operate and keep track of agents' performance. To overcome the IT infrastructure challenges, the software has as much as 15 monitoring parameters to solve the challenges of managing remotely. Ameyo work from home solution has multiple deployment options, you can set up your contact center on the cloud, hybrid as well as you can set up on-premise remote contact center.

Other features of Ameyo Remote Contact Center Software:

  • Inbound and Outbound Calling
  • Real-time monitoring
  • WebRTC Supported
  • Omnichannel support
  • Enterprise level security


Ameyo Remote Contact Center Software Awards


Ameyo Remote Contact Center Software currently scores 88/100 in the Customer Service category. This is based on user satisfaction (86/100), press buzz (46/100), recent user trends (rising), and other relevant information on Ameyo Remote Contact Center Software gathered from around the web.

The score for this software has improved over the past month. What is this?
www.ameyo.com

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Ameyo Remote Contact Center Software Product Overview


Languages Supported: English

Customer Service Software Buyer Guide 2022

Product recommendations, vendor rankings, market overview and tips on how to select Customer Service software for business. Published in August 2022.

Not all companies require a complete overhaul of their customer service. Simple changes like sending automated acknowledgement emails or creating a knowledge base for self service can go a long way to wow the customers. You need to compare and choose the ri...

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Ameyo Remote Contact Center Software Features

  • API
  • Calendar Management
  • Chat
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Supplier Management
  • Click-to-Dial
  • SAP Integration
  • Net Promoter Score

Ameyo Remote Contact Center Software FAQs

What are some applications Ameyo Remote Contact Center Software is commonly used in tandem with?

Dialer, Ameyo Mobile Agent App

What is Ameyo Remote Contact Center Software generally used for?

Ameyo Remote Contact Center Software helps contact center to move to remote and can allow their agents to work from anywhere with zero infeactures cost.

Does Ameyo Remote Contact Center Software offer guides, tutorials and or customer support?

Yes, The service offer guides, tutorials and 24*7 customer support

Does Ameyo Remote Contact Center Software offer an API?

Yes, it does

What platforms does Ameyo Remote Contact Center Software support?

Can be deployed on cloud, on-premise, and hybrid

Does Ameyo Remote Contact Center Software offer multi-user capability (e.g. teams)?

Yes, The software is for agents as well as for the supervisors

Who are the main user groups of Ameyo Remote Contact Center Software ?

Banking, Insurance, Education, Healthcare, Telecommunication, E-commerce, Government

Does Ameyo Remote Contact Center Software integrate with any other apps?

WebRTC, CTI

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