You May Also Like

Support & Helpdesk Software
Get a Demo
IT Service Management (ITSM) Software
Visit Website

What is 4me?

4me is the first enterprise service management application specifically built to support the Service Integration and Management (SIAM) approach.

4me allows the internal and external service providers of an enterprise to collaborate while 4me keeps track of the service levels. 4me also offers, by far, the fastest global response times and the most user-friendly interface.

Supported processes

The 4me service provides support for the following processes:

  • Service portfolio & catalog management
  • Service level management
  • Service asset & configuration management
  • Incident management
  • Request fulfillment
  • Knowledge management
  • Problem management
  • Change management
  • Release & deployment management
  • Project management
  • Portfolio management
  • Time tracking

Apart from providing service desk analysts and support specialists a fast and intuitive user interface that minimizes their administrative effort, 4me also offers the following premium benefits:

  • Automatic tracking of all end-to-end SLAs, as well as the services provided by shared services organizations and managed service providers
  • Seamless and secure collaboration between all support domains within the same organization, as well as with its managed service providers

4me Awards

4me currently scores 78/100 in the IT Service Management (ITSM) category. This is based on user satisfaction (90/100), press buzz (43/100), recent user trends (falling), and other relevant information on 4me gathered from around the web.

The score for this software has improved over the past month. What is this?

Regional Restrictions: No regional restrictions, free Auto Translation option

  • 4me
  • 4me
  • 4me
  • 4me
  • 4me
  • 4me

IT Service Management (ITSM) Market Radar

Artboard 1 copy 4

4me Product Overview

Languages Supported: Arabic, Czech, Danish, German, English, Hungarian, French, Italian, Chinese, Turkish, Spanish, Portuguese, Japanese, Russian, Dutch, Polish
Regional Restrictions: No regional restrictions, free Auto Translation option

IT Service Management (ITSM) Software Buyer Guide 2023

Product recommendations, vendor rankings, market overview and tips on how to select IT Service Management (ITSM) software for business. Published in September 2023.

Broadly, IT service management refers to the way in which IT services are planned and delivered to end users within an organization. This software category covers a wide range of products, with different products focusing on different aspects of ITSM, such ...


4me Features

  • 2-Factor Authentication
  • Analytics
  • Anti-Virus
  • API
  • Batch Permissions & Access
  • Big Data
  • Budgeting
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • Expense Tracking
  • External Integrations
  • File Sharing
  • Gantt Charts
  • Google Apps Integration
  • Inventory Tracking
  • Multi-User
  • Notifications
  • Password & Access Management
  • Project Management
  • Scheduling
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Travel Management
  • Time Management
  • Organization Management
  • Malware Protection
  • SAP Integration
  • Bug Tracking
  • Roadmapping
  • Resource Management
  • Collaboration Support
  • Network Traffic Monitoring
  • Network Visualization
  • Network Device Performance Monitoring
  • Real-time Alerts
  • Workflow Management
  • Self-service Portal
  • Ticket Management
  • Instant Chat Integration
  • Social Media Integration
  • Call Integration
  • Knowledge Base
  • Support Forum
4me Pricing

4me Pricing Plans


1 user(s) / month
  • Self Service Portal
  • Project Management
  • Time Tracking
  • Auto Translate
  • Chatbot
  • Unlimited Storage
  • End users , approvers and project members don't require a license
  • All Service Management processes (IncMav, Req Fulfil, ProbMan, ChaMan, KonwMan, ReleaseMan, SLM, Config Man

Plans starting from: $59.99/month Credit card required: No

4me FAQs

Does 4me integrate with any other apps?

  • Integration with Identity Providers via SAML V2.0 and SCIM
  • Integration with asset discovery tools as NextThink and Microsoft SCCM
  • Integration with monitoring systems
  • Intergation with other service management systems

What is 4me generally used for?

To provide a self-service portal for internal and external customers, as a one-stop-shop for giving internal support for IT, HR, Legal, Facilities, etc. for internal and external customer support and for project and resource management

Does 4me offer guides, tutorials and or customer support?

Yes, 4me offers excellent support based on very stringent resolution and availability SLAs

Who are the main user groups of 4me?

  • The IT, Security, HR, Legal and Facilities departments of enterprises
  • MSP's - Managed Service Providers for customer support

What platforms does 4me support?

It is a SaaS (Software as a Service), available in the cloud

Does 4me offer an API?

Yes, the APIs are documented on the 4me developer website

What are some applications 4me is commonly used in tandem with?

Active Directory/Azure, Onelogin, Okta, Microsoft SCCM, Microsoft Outlook, ServiceNow, Jira, SAP Solution Manager

Does 4me offer multi-user capability (e.g. teams)?


4me Competitors 4me Alternatives

4me Alternatives & Competitors

Jira Service Management
Jira Service Management
  100 86/100
IT Service Management (ITSM) Software
  723 89/100
IT Service Management (ITSM) Software
  29 90/100
IT Service Management (ITSM) Software
Datto RMM
Datto RMM
  22 89/100
IT Service Management (ITSM) Software
ServiceDesk Plus
ServiceDesk Plus
  212 87/100
IT Service Management (ITSM) Software
  905 91/100
IT Service Management (ITSM) Software

4me User Reviews

No user reviews yet.
Rate this app or be the first to review it!
Page last modified:
Back to top