4me is the first enterprise service management application specifically built to support the Service Integration and Management (SIAM) approach.
4me allows the internal and external service providers of an enterprise to collaborate while 4me keeps track of the service levels. 4me also offers, by far, the fastest global response times and the most user-friendly interface.
The 4me service provides support for the following processes:
Apart from providing service desk analysts and support specialists a fast and intuitive user interface that minimizes their administrative effort, 4me also offers the following premium benefits:
Regional Restrictions: No regional restrictions, free Auto Translation option
Product recommendations, vendor rankings, market overview and tips on how to select IT Service Management (ITSM) software for business. Published in September 2023.
Broadly, IT service management refers to the way in which IT services are planned and delivered to end users within an organization. This software category covers a wide range of products, with different products focusing on different aspects of ITSM, such ...FREE DOWNLOAD IT-Service-Management-(ITSM)-Software-Buyer-Guide-2018.pdf
To provide a self-service portal for internal and external customers, as a one-stop-shop for giving internal support for IT, HR, Legal, Facilities, etc. for internal and external customer support and for project and resource management
Yes, 4me offers excellent support based on very stringent resolution and availability SLAs
It is a SaaS (Software as a Service), available in the cloud
Yes, the APIs are documented on the 4me developer website
Active Directory/Azure, Onelogin, Okta, Microsoft SCCM, Microsoft Outlook, ServiceNow, Jira, SAP Solution Manager