Create a custom checker page, send it's URL to your customer and receive a full report on their browser the moment they open the link. Include your own variables in the URL to recognize the user.
Instant reports by email
Custom checker pages with branding
Detecting user browser and operating system (make, version, settings, plugins)
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Web Developers and SaaS Customer Service Consultants.
For recognizing customer's browsing environment (browser, operating system, plugins, settings, etc.).
Web browsers on all operating systems and devices.
A simple integration with some ticketing systems can be done by adding a "subject" variable to the URL, including a ticket number.
Not yet, but we're working on it.