Algorithmic Ribbon 86

The Customer Service application Toky scored 86/100 (Top 3 in Customer Service). This is based on user satisfaction (100/100), press buzz (43/100), recent user trends (rising) and other relevant information on Toky gathered from around the web.

The score for this service has improved over the past month. What is this?

What is Toky?

Toky is a web-to-phone service that allows customers to get in touch quickly. Tokyis in every place your clients are. We know your clients aren't only on their computers, so we made Toky really flexible and able to receive calls not only from the web, but also from regular telephones; and if you happen to be outside your office, your can forward your clients' calls to your personal phone number so you can always be available.

The majority of your potential customers need to communicate with your business before buying or when they are about to make a purchase. Toky improves the sales experience of your business. Get ready to sell more!

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Toky Pricing Plans

Basic

Free

Included in plan:

  • Forward web calls to any number *
  • Outbound calls to regular phones *
  • Voicemails
  • Call Filters
  • Up to 20 minutes per month of inbound calls
  • Click to Call widget for your website
  • Web and smartphone apps, plus Chrome extension

Business

$15.00
1 user(s) / month

Included in plan:

  • Send and receive SMSs
  • Integrations: Shopify, Facebook, Wordpress, CRMs, etc.
  • Email and phone support
  • Extra phone numbers starting at only $4/mo
  • Call Recording
  • Call queues, voicemail, greeting messages
  • Set your opening hours: days/times
  • $2/month/agent of included credit for call forwarding and outbound calls to any number
  • 1 local number for free (valid for numbers in 36 countries)
  • Unlimited inbound calls (fair usage policy applies)
  • Everything in Basic plan, PLUS:

Team

$45.00
1 user(s) / month

Included in plan:

  • 6 agents included, extra agents at $8
  • $5/month of included/free credit
  • More than 30% discount
  • Everything in Business Plan, PLUS:

Starting from: $15.00/month

Credit card required: N/A

*After purchasing credit

Toky Features, Audience & Platforms

  • Contact Management
  • Notifications
  • Customer Management
Who uses Toky:
Personal
Freelance
Startups
SMEs
Agencies
Enterprises
Desktop Platforms:
Web App
Windows
Macintosh
Mobile Platforms:
iOS
Android
WinPhone
Blackberry

Stats & Other Information on Toky

Company Info
Founded -
Based in -
Employees -
3 Month Trend
Alexa Rank:

290758
3 Months Change: 156528
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Languages: English, Portuguese, Spanish

Toky FAQs

Does Toky integrate with any other apps?

Zoho, Slack, Facebook, Spotify, Zendesk

What are some applications Toky is commonly used in tandem with?

Customer Support and Sales

Does Toky offer multi-user capability? (e.g. teams)

Yes

Does Toky offer guides, tutorials and or customer support?

Yes

What platforms does Toky support? (e.g. native mobile apps)

Native mobile apps

What is Toky generally used for?

For customer support.

Does Toky offer an API?

Due to launch in late-2016

Who are the main user groups of Toky?

Businesses that want to give excellent customer support.

Toky Alternatives

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