Category CRM Software
Related Sales Management
Pricing trial/premium
Followers 7.37k likes   15.5k followers
Algorithmic Ribbon 69

The CRM application SugarCRM scored 69/100. This is based on user satisfaction (75/100), press buzz (58/100), recent user trends (rising) and other relevant information on SugarCRM gathered from around the web.

The score for this service has declined over the past month. What is this?

What is SugarCRM?

SugarCRM is convenient tool for sales automation, marketing automation, account management and other customer relationship management (CRM) needs.
Sugar's functionality includes sales-force automation, marketing campaigns, customer support, collaboration, Mobile CRM, Social CRM and reporting.
A strong contender in the CRM market, the software is a viable option for organizations that require flexibility, ease of use, affordability, and choice in cloud providers.

  • SugarCRM
  • SugarCRM
  • SugarCRM
  • SugarCRM
  • SugarCRM

SugarCRM Product Overview

  • Email Integration

  • Marketing Automation

  • Sales Force Automation

  • Customer Support

  • Social CRM

  • Reporting

SugarCRM Pricing Plans

Credit card required: N/A

Professional: $40 user/month.
Enterprise: $65 user/month.
Ultimate: $150 user/month.
All pricing plans allow free trial.

SugarCRM Features, Audience & Platforms

  • Contact Management
  • Marketing Automation
  • Contact Sharing
  • Data Export
  • History/Version Control
  • Email Integration
  • Task Scheduling/Tracking
  • Forecasting
  • Customer Management
  • Data Import
  • Lead Management
Who uses SugarCRM:
Desktop Platforms:
Web App
Mobile Platforms:

Stats & Other Information on SugarCRM

Company Info
Founded 2004
Based in -
Employees 201-500
3 Month Trend
Alexa Rank:

3 Months Change: 13548

Languages: English


Who are the main user groups of SugarCRM?

Main users of SugarCRM are small- and medium-sized businesses in any particular industry.

What is SugarCRM generally used for?

It is generally used for customer relationship management.

What platforms does SugarCRM support? (e.g. native mobile apps)

SugarCRM is a web-based application, with native mobile app for Android and iPhone.

What are some applications SugarCRM is commonly used in tandem with?

It is used in tandem with: LiveChat; ActiveCampaign; Synchroteam; eXo Platform; Vision Helpdesk; Freshdesk.

Does SugarCRM integrate with any other apps?

SugarCRM integrates with any third party systems people use, and can accommodate the new modules.

Does SugarCRM offer an API?

It offers an API

Does SugarCRM offer guides, tutorials and or customer support?

They offer documentation, training & help, and customer center.

SugarCRM Alternatives

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