ServiceTrade is the software platform for commercial mechanical and fire contractors
ServiceTrade is the software platform that helps commercial mechanical and fire contractors grow their profit. We control costs by improving service and project operations, streamlining operational workflows, centralizing data to increase management visibility and control, and delivering more work with limited resources. We set technicians up for success by empowering them to work more productively with the tools they need for performing tasks, making good decisions, logging equipment issues, and recording parts and labor. ServiceTrade also helps contractors grow revenue quality by selling more service and inspection agreements, winning more projects, and adding valuable pull-through work. ServiceTrade contractors grow profitable customer loyalty with a modern, convenient, premium customer experience that reduces disputes and accelerates payment. With 1200 commercial customers, 13 million assets managed, and $7.5 billion in revenue invoiced, ServiceTrade has been the trusted leader for 10+ years that will help you increase your profits during a persistent skilled labor shortage.
Awarded the Quality Choice Award
Awarded the Trusted Vendor Award
Awarded the Happiest Users Award
ServiceTrade currently scores 87/100 in the Field Service Management (FSM) category. This is based on user satisfaction (90/100), press buzz (44/100), recent user trends (rising), and other relevant information on ServiceTrade gathered from around the web.
| The score for this software has improved over the past month. What is this? |
Regional Restrictions: North America
Industry-leading customer engagement and field service management tools that help you grow.
Our tablet app gets customer approval with a digital signature – before leaving the job.
Send your customers an online after-service report that’s chock full of multimedia, and is always online and always available.
Collect online reviews from your happy customers and put them online where they boost the visibility of your business to prospects.
Wow your customers (and double your quote revenue) with online approvals. Customers review and approve online – and pictures seal the deal.
SaaS means that your data is available to everyone in the office and in the field from a variety of devices.
Our iOS and Android applications enable the latest hardware and software features – no clunky server logins or flaky web apps.
Open APIs mean that your customer service data can be shared with other open-API apps like your CRM, email platform and website.
ServiceTrade integrates with accounting applications like Intacct, QuickBooks, Sage, or NetSuite to eliminate double data entry.
ServiceTrade digitizes your existing forms to minimize the training required to go completely paperless.
Product recommendations, vendor rankings, market overview and tips on how to select Field Service Management (FSM) software for business. Published in April 2024.
Supporting sales agents, field workers and fleet managers, field service management software is all about optimizing routing and effective fleet use. With features such as automatic territory management, map visualization, calendar management and appointmen...
FREE DOWNLOAD Field-Service-Management-(FSM)-Software-Buyer-Guide-2018.pdfWe have a robust Help Center that we're constantly updating at support.servicetrade.com.
Companies can setup an unlimited number of user accounts for their company. Our application allows you to organize them by their location or by service lines.
Commercial service contractors in several industries who provide recurring services. Contractors who care about profitability, operational efficiency and great customer service love ServiceTrade.
Any browser for desktop users, and native iOS and Android apps
Yes! ServiceTrade's open API can be found on our website.
Intacct
QuickBooks
Salesforce
Slack
Web forms
MailChimp
...and hundreds of others through Zapier
ServiceTrade is compatible with Zapier to connect to hundreds of business applications. We also integrate with popular accounting packages including Intacct, QuickBooks, Sage, NetSuite, Microsoft Dynamics or about any accounting platform.
Our Service Review integration makes valuable online customer reviews part of the service visit.
ServiceTrade is used to engage customers online throughout the service cycle, earn marking impressions from the service delivery, provide online after-service reports, create an online account where customers access their service history, manage work orders, schedule techs in fuel-efficient routes, schedule planned/preventative maintenance and emergency service calls, provide field technicians all the details about their schedule and jobs through the mobile app, collect information from field techs through photos, video, audio notes, paperwork, and fillable forms about what they see and do on site.
