REVE Chat

trial/premium Support & Helpdesk
1.1k followers
Algorithmic Ribbon 73

The Support & Helpdesk application REVE Chat scored 73/100. This is based on user satisfaction (90/100), recent user trends (falling) and other relevant information on REVE Chat gathered from around the web.

The score for this service has improved over the past month. What is this?

What is REVE Chat?

REVE Chat is a multi-channel cloud based live chat platform that enables online businesses to engage with their website visitors in real-time. As a live chat software, it helps to offer instant assistance to the website visitors, get customer feedback, improve sales conversions and build brand loyalty.

Most of the businesses do not have the chance to get connected with their website visitors in real –time and lose the opportunity to engage with their potential customers. To fulfill this gap, REVE Chat offers several advanced features like Live Chat, Voice Calls, Video Chat, Facebook Chat Integration and Proactive Chat. Other features like Queuing, Visitor Analytics, Advanced Routing, Real Time Chat Monitoring, make REVE Chat a complete customer engagement software for online businesses. It can be integrated with other popular platforms like WordPress, Joomla, Zen Cart, Magento and Shopify.

Benefits:

  • Improved sales conversions: REVE Chat enables the website visitor to chat with your support representative itself in the website for any kind of assistance. You never know, after that he or she may opt for your service which may increase sales.

  • Live chat in real-time: Real-time live conversation in the website itself can assist your customers with any kind of queries or information regarding your offerings.

  • Reduction in service cost: REVE Chat enables each of your agents to chat with multiple website visitors at one time. Apart from that, total time per interaction is also very less which reduces the necessity of extra agents.

  • Receive valuable customer feedback: It helps you to receive valuable customer feedback during and after the live support sessions which will help your company to focus on the satisfaction and requirements of customers.

  • Improved customer service: It improves the efficiency of your support team to offer real-time support in the same way your customers want.

  • Track your website visitors at ease: REVE Chat enables you to keep track on your website visitors. You can get detailed information about each of your website visitors before initiating the chat session.

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REVE Chat Product Overview

  • ProActive Chat

  • Chat Monitoring

  • Facebook Chat Integration

  • Voice Call

  • Video Chat

  • Visitor Analytics

REVE Chat Pricing Plans

Standard

$15.00
1 user(s) / month

Included in plan:

  • Canned Response
  • Online Visitor Tracking
  • Chat Monitoring
  • ProActive Chat

Advanced

$25.00
1 user(s) / month

Included in plan:

  • Chat Banner Customization
  • Advanced Reporting
  • Queuing
  • Live Voice Call
  • Live Video Chat

Starting from: $12.00/month

Credit card required: N/A

Discounts available for 1 and 2 year subscriptions

REVE Chat Features, Audience & Platforms

  • Multi-User
  • Dashboard
  • Scheduling
Who uses REVE Chat:
Personal
Freelance
Startups
SMEs
Agencies
Enterprises
Desktop Platforms:
Web App
Windows
Macintosh
Mobile Platforms:
iOS
Android
WinPhone
Blackberry

Stats & Other Information on REVE Chat

Company Info
Founded -
Based in -
Employees -
3 Month Trend
Alexa Rank:

340852
3 Months Change: 88692
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Languages: English

REVE Chat Alternatives

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REVE Chat User Reviews

Average User Rating:
4.5 /5 based on 2 user ratings.
Your Rating:
 
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Amazing App

(5/5) (Deputy Manager Marketing at Ajura)

We have been using this app on our website and it has helped us getting more conversions. Our sales have boosted with the prompt response. Highly recommended.


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live chat software for small businesses

(4/5) (Product Marketing Manager at Singtel)

I have been using reve chat since few months on my small business and I found it to be very effective to provide instant support to my website visitors. It also helped me to understand more about my visitors journey on my website and hence helped me to generate more leads. With Facebook integration, I could manage both my website and Facebook message in a single window for customer support.


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