What is LivePerson?

LivePerson is one of global leaders in intelligent online customer engagement.
One of the advantages of using their live chat support software is the ability to monitor and approach customers directly. If users can reach their customers while they are making critical buying decisions, they can turn pageviews into sales.
Operators can see full analytical data for every customer before engaging in a chat, so customers will get highly personalized help. This way, through their predictive intelligent targeting, LiveEngage helps brands understand site visitors’ intents.

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  • LivePerson
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LivePerson Product Overview

  • Customer Service: LivePerson turns customer requests for service into cost-effective relationship-building opportunities.

  • Marketing: Through its advanced segmentation capabilities, this service enables online marketers to deliver the kind of rich, engaging customer experiences that drive results.

  • KnowledgeBase: Provides website visitors with the answers they seek while saving their time and your money.

  • LP Email: Designed for busy customer service, help desk and sales departments, LP Email routes, tracks and delivers customer correspondence quickly and efficiently.

  • Sales / eCommerce: Their e-commerce manager brings more engagement options, with voice-of-the customer insights based on aggregate engagement results.

LivePerson Pricing Plans

Credit card required: N/A

Free: One log-in.
Starting at $18/month: Multiple log-ins.

LivePerson Features, Audience & Platforms

  • Analytics
  • Chat
Who uses LivePerson:
Personal
Freelance
Startups
SMEs
Agencies
Enterprises
Desktop Platforms:
Web App
Windows
Macintosh
Mobile Platforms:
iOS
Android
WinPhone
Blackberry

Stats & Other Information on LivePerson

Company Info
Founded 1995
Based in New York
Employees 1001-5000
3 Month Trend
Alexa Rank:

85265
3 Months Change: 9929
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Languages: English

LivePerson FAQs

Who are the main user groups of LivePerson?

Main users of this service are: Enterprises of all sizes, Non Profits, Financial services.

What is LivePerson generally used for?

It is generally used for intelligent online customer engagement.

What platforms does LivePerson support? (e.g. native mobile apps)

Web-based service. Mobile version is available for Android and iOS.

Does LivePerson integrate with any other apps?

LivePerson integrates with Salesforce, Google Analytics and Facebook.

Does LivePerson offer an API?

They provide and API.

Does LivePerson offer guides, tutorials and or customer support?

LivePerson provides: Knowledge Base, Online Support, Phone Support, Video Tutorials.

LivePerson Alternatives

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