Category Support & Helpdesk Software
Related Feedback Management
Pricing freemium
Followers 65 likes   2.97k followers
Algorithmic Ribbon 81

The Support & Helpdesk application Helprace scored 81/100. This is based on user satisfaction (96/100), press buzz (65/100), recent user trends (rising) and other relevant information on Helprace gathered from around the web.

The score for this service has declined over the past month. What is this?

What is Helprace?

Helprace is a new type of customer service software. It consists of a feedback system, community, a knowledge base and a help desk all centered around your brand. Companies can:

1) Prioritize ideas, questions and praise (and act on them)

2) Provide instant answers using Helprace search and self-service

3) Solve every customer issue using a simple help desk ticketing system.

Lastly, businesses can customize every Helprace feature to offer a complete customer service solution in line with their goals.

  • Helprace
  • Helprace
  • Helprace

Helprace Product Overview

  • Online Community and Feedback Widget

  • Knowledge Base for Self-Service

  • Help Desk / Ticketing System

Helprace Features, Audience & Platforms

  • 360 Degree Feedback
  • Billing/Invoicing
  • Feedback Management
  • Email Integration
  • Notifications
  • Social-Media Integration
  • Customer Management
  • Analytics
  • API
Who uses Helprace:
Personal
Freelance
Startups
SMEs
Agencies
Enterprises
Desktop Platforms:
Web App
Windows
Macintosh
Mobile Platforms:
iOS
Android
WinPhone
Blackberry

Stats & Other Information on Helprace

Company Info
Founded 2011
Based in Tampa
Employees 11-50
3 Month Trend
Alexa Rank:

273083
3 Months Change: 64028
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Languages: English

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