Helprace is a customer service software with a help desk, self-service portal and community.
Helprace is a new type of customer service software. It consists of a feedback system, community, a knowledge base and a help desk all centered around your brand. Companies can:
1) Prioritize ideas, questions and praise (and act on them)
2) Provide instant answers using Helprace search and self-service
3) Solve every customer issue using a simple help desk ticketing system.
Lastly, businesses can customize every Helprace feature to offer a complete customer service solution in line with their goals.
Awarded the Quality Choice Award
Awarded the Trusted Vendor Award
Helprace currently scores 83/100 in the Support & Helpdesk category. This is based on user satisfaction (86/100), press buzz (49/100), recent user trends (rising), and other relevant information on Helprace gathered from around the web.
| The score for this software has improved over the past month. What is this? |
Online Community and Feedback Widget
Knowledge Base for Self-Service
Help Desk / Ticketing System
Product recommendations, vendor rankings, market overview and tips on how to select Support & Helpdesk software for business. Published in April 2024.
No matter the size and nature of a business, the right SaaS helpdesk solution helps improve customer service in many ways. For instance, some software products for support & helpdesk purposes enable you to escalate issues to the right person to provide ...
FREE DOWNLOAD Support-&-Helpdesk-Software-Buyer-Guide-2018.pdf
