Deliver exceptional customer support and make your customers happy with the Freshdesk app for iOS. With all the features of a helpdesk now in your pocket, you can answer customer queries from your iPhone, and resolve issues even when you are away from your desk. The mobile app lets you assign requests, categorize them and send out canned responses with just a few clicks. It also keeps you notified of incoming tickets by sending you push notifications.
Freshdesk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website.
*You should have enabled phone channel on your account first to make and answer support calls on your phone
"Freshdesk is our primary digital way of talking with our customers. We always know where a question is and we now can act when a customer isn't responded to in time. We recommend it because of the great software and their will to make it fit their customer's needs. They're open-minded and are really listening to their customers" - Matthijs Lok, Pearson
"Freshdesk is an enterprise level ticketing system at a fraction of the price of other systems currently on the market. Their innovative approach and rapid development means that new features seem to be appearing every day and the best thing of all is that they actually listen and respond to featured requests." - Scott bowler, Localiiz
|Updated:||September 28th, 2016|
|© 2016 Apple Inc.|
|Current Version:||/5 ( ratings)|
|All Versions:||3.0/5 (58 ratings)|
|What's New in Version 4.4.0|
|Loads of improvements to phone channel features. We hope to have you at hello :)|