Chatwee

What is Chatwee?

Live chat and instant messaging app facilitating real-time interaction between members of online communities and virtual event goers via private, public, and group chats.

Chatwee is a live chat app used to facilitate real-time communication between:

  • members of online communities
  • teams
  • virtual event attendees
  • counselors and individuals seeking online support

via private, public, and Messenger-style group conversations. It offers an extensive set of features, advanced customization options, and comes with a Free-forever plan, if it suits you.

Effortless installation will get you going in minutes. Add a dynamic social hub to your site today and see the engagement rise!



Chatwee Awards


Chatwee currently scores 78/100 in the Instant Messaging & Chat category. This is based on user satisfaction (74/100), press buzz (43/100), recent user trends (falling), and other relevant information on Chatwee gathered from around the web.

The score for this software has improved over the past month. What is this?
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Chatwee Review

Editors' Review by the Instant Messaging & Chat Software Review Team

Chatwee is a JavaScript chat room with live chat and instant messaging functionalities. This instant messaging solution is used to facilitate real-time communication among team members, members of online communities, attendees of virtual events, individuals seeking support from counselors, etc. Chatwee allows users to communicate with each other through private, public, and group conversations similar to those available through messenger apps.

Chatwee comes with several features that make the solution well-suited for online communities, forums, virtual events, team communications, webinars, and live streaming. Among the useful features are private chatting, Messenger-style group chats, multiple chat rooms, cross-tab synchronization, and moderation features.

Integrating Chatwee into a website for free gives users a single functional chat room. However, opting for paid plans allows for more chatrooms with additional features, including moderator functionalities, CSS customization, and support from Chatwee for any inquiries. Subscribing to a paid Chatwee plan provides users with feature-rich chat rooms, with the available features varying per plan.

Chatwee Features

Using Chatwee provides users with feature-rich, functional chatrooms, depending on the paid plan subscribed to. The free plan only provides a single chat room with no other features, while paid plans include more features. Some of these include the following:

Customization

Users can customize their Chatwee chat rooms by resizing the room, setting up a chat name, enabling autostart and autologin, and preparing a profanity filter. Chatwee allows users to extensively customize the layout, down to the smallest elements of the chat room, to personalize it and make it distinct from other chat rooms. The Enterprise plan also allows white labeling to remove any Chatwee reference from the chat room.

Multiple chat rooms

Organizations can set up multiple chat rooms for different team members and departments. The multiple chat rooms feature is useful for large organizations and businesses that employ multiple teams.

Private chatting

Chatwee users can also engage in private conversations where the chat history is saved, making it easy to go back and find important conversations. Private messages do not count as chat rooms. It is possible to disable this feature.

Offline messaging

The offline messaging feature allows people to send messages even when the receiver is not currently on the website. It’s not required for people to constantly be on the platform to receive messages from other people, allowing team members from different time zones to continue collaborating without missing any messages.

Rich media messages

Chatwee users will be able to send clickable links, images, GIFs, and downloadable files directly from the devices they use. The file upload limit will vary depending on the plan.

Multiple log in methods

Users will be able to allow people to join chat rooms as guests or as registered users by either registering manually or connecting their Facebook accounts. This feature is useful when using it alongside Single Sign-on since the chat will only be visible to site members and not to guests.

The Chatwee website displays a chat platform with two public chat rooms where people can join as guests, register an account, or log in through Facebook.

Cross-tab synchronization

The cross-tab synchronization feature makes it possible for users who have Chatwee opened in multiple tabs to see the messages synchronized. This eliminates the chance of users missing message notifications. There’s no need to constantly refresh the tab or webpage to ensure that the messages displayed are up-to-date.

Powerful moderation options

Moderators have a bevy of tools at their disposal, including the ability to ban certain users using their IP addresses, delete messages, and even use pre-moderation, where each message requires admin approval before being sent. Pre-moderation is only available in the Pro, Ultimate, and Custom Chatwee plans and can be enabled or disabled at any time.

Moderators will be recognized by a star badge next to their avatar, but they can also go into invisible mode. The invisible mode can be useful for monitoring how users act when they think there’s no moderator present.

Chatwee Dashboard

Chatwee Benefits

Using Chatwee provides several benefits for its users, especially when opting for the Pro or Ultimate plans. The most notable benefits can be seen in the paid plans, but the free plan can still be usable in some circumstances. Some of the benefits of using Chatwee include the following:

Integrated chat function

Integrating Chatwee allows users to have a chat platform integrated into their website to allow team members to collaborate without having to use a separate messaging solution. There’s no longer any need to launch Skype or use a separate Messenger account to communicate with team members and other employees since they can easily do so without leaving the website.

Small organizations can settle for the free plan until their current members exceed the number of users allowed, while bigger organizations can set up different chat rooms for different purposes. The chat widget can also be hidden from guests to keep the chats private.

Easy to integrate

The chat plugin is easy to integrate into a CMS like WordPress, Joomla, or BuddyPress. As soon as a user signs up with Chatwee, they’ll get a unique installation code in the dashboard that can be copied and pasted into their site’s source code. A free chat plugin is available, and the installation process is the same as that of paid plugins.

Comprehensive integrations are available for tech-savvy users through the Chatwee HTTP API and the Chatwee PHP SDK.

White label

While the white label feature is limited to the Enterprise plan, it is useful for organizations who want to replace any Chatwee references with company branding. Using this alongside the customization features can result in a chat app with a unique interface.

Chatwee Pricing

Chatwee is available in five different plans, including one free and one custom-priced plan. The paid plans are the Standard plan, which costs $19 per month; the Pro plan, which costs $29 per month; the Ultimate plan, which costs $69 per month; and the Enterprise plan, which is custom-priced.

The Free plan isn’t that useful when compared with the paid plans since the number of simultaneous users allowed is extremely limited. The Pro plan has more utility than both the Free and Standard plans and is still fairly cheap and functional enough for small to medium-sized businesses or organizations. Enterprise users still have some notable advantages over the other plans, however, mainly the ability to white label the chat function and to discuss the development of specific features an organization might need.

Chatwee comes with both a 7-day free trial and a Free plan for users to test out the platform. It is also possible to use Chatwee on a pay-per-use basis by registering for a limited-time plan. This is good for users who aren’t sure how long they want to use the platform for.

Conclusion

Chatwee is an easy-to-install and straightforward live chat and instant messaging platform. It’s hard to get confused with the platform, and all available chat rooms can easily be seen and navigated through. Users only need to left-click on a room or username to send messages. Installation is simple too since it uses simple HTML code for integration.

The platform has an array of features, and the limitations are only dependent on the plan subscribed to. The Free plan is the most limited, while both the Pro and Ultimate plans have more features. The most cost-effective Chatwee plan is arguably the Pro plan since it has a range of features while only costing $29 per month.

Using Chatwee provides organizations with a functional live chat and instant messaging platform that’s easy to use and install. The platform won’t pose a problem for new users, and organizations with the Pro or Ultimate plan have more control over the software compared to a generic chat API. Users only need to keep in mind that both the Free and Standard plans are extremely limited feature-wise and may not be a good option for larger organizations.

Instant Messaging & Chat Market Radar

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Chatwee Product Overview

  • Multiple display modes

  • Extensive customization options

  • Up to 3,000 simultaneous users

  • Multiple chat rooms, group chats, and private chats

  • Powerful moderation features

  • Rich media messages (clickable links, file sharing, gifs and images, emoji reactions)

  • Voice messaging

  • Single Sign-on

  • Own branding

  • Pay Per Use option for virtual events


Languages Supported: Czech, German, Greek, English, Finnish, French, Hebrew, Croatian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Serbian, Turkish, Bulgarian, Indonesian, Ukrainian, Arabic, Chinese, Dutch, Hungarian, Slovak

Instant Messaging & Chat Software Buyer Guide 2024

Product recommendations, vendor rankings, market overview and tips on how to select Instant Messaging & Chat software for business. Published in March 2024.

This software offers tools for teams to chat in real time, in private or open channels, and communicate more effectively. Instant messaging apps are designed for teams to work together, by allowing them to switch between different chat rooms. These tools al...

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Chatwee Features

  • 2-Factor Authentication
  • 360 Degree Feedback
  • Accounts Payable
  • Accounts Receivable
  • Analytics
  • API
  • Audience Targeting
  • Batch Permissions & Access
  • Budgeting
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • Corporate/Business
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Document Comparison
  • Email Integration
  • Employee Database
  • Expense Tracking
  • External Integrations
  • Feedback Management
  • File Sharing
  • File Transfer
  • Forecasting
  • Gantt Charts
  • General Account Ledger
  • Google Apps Integration
  • History/Version Control
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Social-Media Integration
  • Supplier Management
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Timesheets
  • Travel Management
  • Vacation & Absence Calendar
  • Video
  • Call Tracking
  • Time Management
  • Click-to-Dial
  • Resource Management
  • Collaboration Support
  • Net Promoter Score
  • Hardware Integration
  • Software Integration
  • Participation Statistics
  • Call Monitoring
  • Audio Recording
  • Workflow Management
Chatwee Pricing

Chatwee Pricing Plans

Free

Free
  • 5 simultaneous users
  • 1 chat room
  • 14-day message history
  • app customization

Standard

$19.00
a month per account
  • 25 simultaneous users
  • 3 chat rooms
  • 1 moderator
  • 14-day message history
  • color customization
  • app customization

Pro

$29.00
a month per account
  • 150 simultaneous users
  • 10 chat rooms
  • group chats
  • 3 moderators
  • Single Sign-on
  • message premoderation
  • 30-day message history
  • color customization
  • app customization

Ultimate

$69.00
a month per account
  • 300 simultaneous users
  • 25 chat rooms
  • group chats
  • 10 moderators
  • Single Sign-on
  • message premoderation
  • 90-days message history
  • color customization
  • app customization

Plans starting from: $19.00/month Credit card required: No

Chatwee FAQs

What is Chatwee generally used for?

Essentially, Chatwee is used by website owners to facilitate real time communication between visitors, as well as to boost traffic and user engagement.

Chatwee has also become a popular add-on for virtual events, and is used by various organizations to provide all sorts of mental support online.

Finally, Chatwee can be used by members of remote teams for their day-to-day communication and project management.

Does Chatwee offer an API?

Yes, Chatwee offers API for the purpose of implementing one of its features, which is Single Sign-on. SSO allows users who have logged in to their site accounts to automatically pop up in the chat as well with the same username and avatar they already have.

What are some applications Chatwee is commonly used in tandem with?

Chatwee often accompanies video streaming services and trading / stocks sites.

Who are the main user groups of Chatwee?

Chatwee is mainly used by websites centered around various online communities, during virtual events, and for online counselling. The actual scope of Chatwee users is too broad to describe here.

Does Chatwee integrate with any other apps?

Chatwee integrates with many popular CMS and forum platforms such as WordPress, Simple Machines Forum, Joomla!, Drupal 7/8, phpBB, myBB, FluxBB, BuddyPress, WiX, IPB, Oxwall, skadate, Vanilla, Nucleus, Concrete5, vBulletin, Flarum, Typo3, and XenForo.

Does Chatwee offer multi-user capability (e.g. teams)?

Chatwee allows multiple users to chat at the same time, the exact number depending on the plan being used.

Does Chatwee offer guides, tutorials and or customer support?

Chatwee offers installation tutorials, videos, and free downloads, all available on our website and YouTube channel.

Chatwee Competitors Chatwee Alternatives

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Chatwee User Reviews

Average User Rating:
3.7/5 based on 3 user ratings.
Your Rating:

Sentiment Scale
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User Sentiment Map

The sentiment map shows a snapshot of how Crozdesk users have rated Chatwee over time. It shows how existing users see Chatwee with regards to its usefulness, ease of use, value for money and customer service.

Overall
7.3/10
Arrow Left Recent Older Arrow Left
Usefulness
7.3/10
Ease of use
7.3/10
Value for money
7.3/10
Customer service
7.3/10
User profile picture

"Amazing Chat Software"


What do you like about Chatwee?

Its modern, and really has all the features a chat app needs on a website. Can be used across all platforms, no coding, easy to change how it looks.

The team was always quick and willing to help me with questions on setup, even getting back to me late on a sunday evening!

Adding Chatwee to my site has changed it massively, my users love it, and it has made it easier to get new members too! A must have app

What do you dislike about Chatwee?

Expensive is a relative term, for some chatwee is cheap, and you can be sure you get value for money. But at around $29 a month, its can be a drain on the budget of a small website. But the team may be able to help with small sites if you contact them

What have you been using it for and what problems did Chatwee solve?

I use chatwee so the members of my site can talk to each other live. also, visitors to my forum are automatically logged in as guests, this gives me, and them a chance to talk to each other, before they sign up, which has definitely help with getting new members.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Buyer Beware. Do not purchase."

// Owner at Higher Grounds Publishing LLC

What do you like about Chatwee?

At first, what appealed to me was the fact that I could simply copy and paste a code. I mean, how much easier can you get? In the end, there was nothing I liked about this product.

What do you dislike about Chatwee?

They advertise a lot, but deliver very little. if you need a feature that they do not offer on their very basic dashboard (which I assure you, offers very little customizability), they'll charge you. They wanted $100 to increase maximum letter input from 45. FORTY-FIVE. You could post a sentence or two before you were limited Asking to increase this, they asked for $100! When I told them that the product, for various reasons, didn't fit my needs, they clung to their $30 and refused to offer a refund. Very greedy. Awful customer service. Do not purchase unless you like throwing away your money.

What have you been using it for and what problems did Chatwee solve?

I used it to build my customer base. My customers hated the program, and I lost more than I gained by using it.

1/5
Usefulness
1/5
Ease of use
1/5
Value for money
1/5
Customer service
Sep 11, 2017

Reply from Roman at Roman.chatwee:

To anyone reading this, here’s the full story. The user had a free trial of a paid plan before making the purchase. He knew what the product offered. He then inquired about having an extra feature enabled, which we put a price on. The user didn’t agree to it, got angry, made an unfounded refund claim which was denied as having no ground, which in turn resulted in this biased review. The entire situation has nothing to do with greed.

User profile picture

"Working with wix"

// The Lyrical Expressor at GenBousal.Com

it do not work with wix websites. the installation directions needs a review

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
Dec 27, 2016

Reply from Roman at Roman.chatwee:

Hi Gen Bousal, we appreciate the feedback, however, saying "it doesn't work with WIX" isn't accurate, as it actually does, as evidenced by multiple such sites using the widget. As far as I rememeber, there was an issue specific to your website, and not all WIX sites.

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