Bornevia

trial/premium Support & Helpdesk
581 followers
Algorithmic Ribbon 71

The Support & Helpdesk application Bornevia scored 71/100. This is based on user satisfaction (84/100), press buzz (46/100), recent user trends (falling) and other relevant information on Bornevia gathered from around the web.

The score for this service has improved over the past month. What is this?

What is Bornevia?

Bornevia is a simple customer support software designed for teams.

It brings all your customer email, live chat, twitter, and facebook conversations in a shared team inbox. Save more time to deliver more amazing and personal support as a team.

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Bornevia Product Overview

  • Multichannel dashboard/team inbox for email, chats, twitter, and facebook messages

  • Advanced analytics

  • Canned responses

  • Smart rules

  • Case management

  • Live chat time-based trigger. Greet your visitor with custom messages after staying on your site for a certain period of time.

  • Live chat as a group/team. One customer can be handled by multiple agents in a chat room

  • Smart live chat widget that autoreplies with a lead generation form outside business hours or when agents are all offline

  • Unlimited email mailboxes, twitter accounts, facebook accounts, and chat widgets

  • Developer API

Bornevia Pricing Plans

Starting from: $10.00/month

Credit card required: No

One pricing plan only

Bornevia Features, Audience & Platforms

  • API
  • Email Integration
  • Customer Management
  • Social-Media Integration
  • Chat
Who uses Bornevia:
Personal
Freelance
Startups
SMEs
Agencies
Enterprises
Desktop Platforms:
Web App
Windows
Macintosh
Mobile Platforms:
iOS
Android
WinPhone
Blackberry

Stats & Other Information on Bornevia

Company Info
Founded 2013
Based in -
Employees 2-10
3 Month Trend
Alexa Rank:

389038
3 Months Change: 23325
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Languages: English

Bornevia FAQs

What platforms does Bornevia support? (e.g. native mobile apps)

Web and mobile (Android)

Does Bornevia offer multi-user capability? (e.g. teams)

Yes

Does Bornevia integrate with any other apps?

Coming soon: Slack, Shopify, Wordpress, Magento, Hubspot CRM.

What is Bornevia generally used for?

Customer service, customer support, technical support, live chat support.

Who are the main user groups of Bornevia?

Small and modern businesses, Startups, and e-commerce businesses.

Does Bornevia offer guides, tutorials and or customer support?

Yes. Our amazing support team is ready to help and reply within 1 hour within business days and hours.

Does Bornevia offer an API?

Yes

Bornevia Alternatives

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