Warehouse & Dispatch Software

In contrast to RP and SCM software (see above) warehouse and dispatch software focuses on helping stock managers optimize their inventory and outgoing stock activities rather than supporting the whole supply chain and other departments. To do this, warehouse and dispatch applications feature multi-warehouse support, remote supplier access, crew dispatching, customer and fleet management, shipment and part tracking, storekeeper scheduling and packaging. Warehouse and dispatch software often integrates with applications like Vend, Shopify and Salesforce. One of the main goals of warehouse and dispatch software is to deliver dynamic inventory intelligence for better operational control.  Read the full software guide...

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What is Warehouse & Dispatch Software?

Warehouse & dispatch software is a program designed to help companies improve efficiency when it comes to inventory and supply chain management as goods move through distribution centers or warehouses.

This software solution, which is also referred to as warehouse management system or WMS, can facilitate core warehouse operations and processes, including the acceptance or unloading of goods, picking, cross-docking and putting away products in a much more efficient and accurate manner. It is a comprehensive solution that enables businesses to get full control of the movement as well as the storage of goods within a warehouse.

Warehouse & dispatch software is closely associated with distribution and logistics management software in the sense that they address very similar functions in the world of warehousing, distribution, order fulfillment and logistical operations. However, this kind of software program doesn’t just cover standard operations in warehousing. It also facilitates dispatch management, which has become one of the fastest-growing requirements in the world of logistics.

For the e-commerce business, having the ability to effectively manage warehouse operations is just part of a process that spans many aspects within the supply chain, including order management and fulfillment, as well as ensuring better customer service. All these functions require a central management software solution that will enable users to effectively monitor, streamline and optimize all areas of their e-commerce business. This is where warehouse & dispatch software platforms are able to fulfill their true function.

Different types of Warehouse & Dispatch Software

Warehouse & dispatch software platforms come in a variety of shapes and sizes. When it comes to warehouse and dispatch management systems, there is no singular model that perfectly fits everyone’s warehousing and distribution requirements. Management software solutions, especially those designed for warehouse and logistical operations, have to be varied and diverse in order to provide adequate support for organizations of different sizes and structures.

If you’re looking for the right warehouse management system for your business, here are several different types of software solutions you have to look into:

ERP integrated warehouse & dispatch software

Enterprise resource planning (ERP) systems are designed to integrate or bring together several existing and additional features from other platforms to create a more comprehensive and versatile supply chain management, warehousing and logistical solution. ERP systems are not exclusively designed to facilitate distribution centers, warehouses or other related operations.

These are systems created to help companies based on their needs, which essentially means not all ERP solutions have WMS features included in them. However, some ERP systems designed specifically for warehouse operations do come with the tools and capabilities one would expect from such a management software platform.

Enterprise resource planning tackles a broad spectrum of organizational processes, ranging from employee payroll management for HR to inventory management, sales and marketing for large e-commerce businesses. This category of warehouse & dispatch system normally requires a much higher investment compared to other solutions, as these are more suited to serve larger enterprises with multi-warehouse setups.

Standalone warehouse & dispatch software

As you may well have figured out, standalone warehouse and dispatch management solutions are basically self-contained systems that work to address the full range of tasks and processes associated with warehouse operations. These feature-rich platforms are designed to support seamless integration with other specialized management software solutions, allowing users to deal with tasks and processes outside the confines of a warehouse.

Standalone warehouse & dispatch software systems, while most of them are capable of third-party integration, often come with features and capabilities that fully support both standard and advanced warehouse and logistical operations. This type of software is ideal for small- and medium-sized businesses (SMBs) with limited resources for investing in much more advanced and comprehensive WMS platforms.

Supply chain management system

Supply chain management (SCM) systems often carry a wide range of features and tools that cater to warehouse operations, logistics, order management and fulfillment. There are plenty of these types of software available that are fully capable of dealing with numerous tasks and processes associated with the supply chain, which also includes warehousing procedures, logistical operations and more.

SCM solutions are equipped with different functionalities and additional features designed to help not just with warehouse management, but also with the different core aspects of managing warehouses and distribution centers, such as inventory management, goods transportation, third-party logistics and so much more. However, implementing this kind of software may lead to unexpected and unnecessary overlap of functions, especially if you already have existing management software in place.

So before you decide to integrate a supply chain management solution into your current software stack, make sure you’re not getting duplicate modules or similar features, as this will inevitably end up with you having to deal with a redundant system in exchange for money you could have invested on other aspects of your business.

Custom-built warehouse & dispatch software

This is a type of software that is often associated with a complex software development process and a rather hefty price tag. Custom warehouse & dispatch software solutions are often created from the ground up, taking hundreds if not thousands of man-hours to develop. So obviously, this approach takes a great deal of programming knowledge, support, time and of course, money. But once completed, the custom warehouse management system should meet your operational requirements perfectly.

As you may well know, warehousing and distribution is a complicated process. More often than not, complex warehouse operations require different types of resources, materials, and even specialized approaches and GRCs (governance, risk and compliance) to effectively function without a hitch. While this type of warehouse and dispatch management software may not work for all businesses, it might work for you if what you need is a custom-built solution to take care of your unique warehousing needs.

How to choose Warehouse & Dispatch Software

When you’re in the market for a good warehouse & dispatch software solution, one thing you might figure out for yourself early on is how much of a challenge and overwhelming the selection process can be. This applies to almost any software solution, not just warehouse management systems. This kind of experience is not that surprising though. You have to go through a certain process when choosing the right warehouse management software for your business.

The following are some of the key considerations you have to be aware of when searching or evaluating a warehouse management system for your organization.

Consider the deployment model or method

Depending on the specific needs of your business, you will have to take into account how the software solution will be deployed or implemented into your day-to-day warehouse operations. There are two main options when it comes to software deployment: on-premise and cloud-based deployment. The popularity of on-premise deployment has been dwindling in the past several years; part of it is due to the advent of cloud-based or SaaS technology, also referred to as software-as-a-service.

Regardless of its diminishing popularity, on-premise deployment still has a few advantages that make it a good option for some organizations. For one, a premise-based warehouse management system doesn’t require an internet connection to function properly. Because it is installed locally and connected through a local network, the system does not rely on an internet connection to work. Businesses will also have complete control over security and hardware, since everything is installed and implemented on-premise.

Cloud-based deployment, also referred to as software-as-a-service (SaaS), has become the more common method of software deployment. This is mainly because of the value that this deployment strategy has to offer. Small business with a limited budgets can get full warehouse & dispatch software functionality at a reasonable cost. This means SMBs can compete with larger enterprises when it comes to warehousing, order fulfillment and logistical capabilities.

Consider end-to-end transaction management

If you’re looking for more complete warehouse management software, then you should probably check to see if the product you want to invest in offers support for end-to-end transactions. Warehouse and logistical operations often involves different processes, including sending and receiving orders, purchasing of materials, restocking inventory, cross-docking and more. There has to be a record of all these transactions and processes, which is where end-to-end transaction management comes in.

Consider the service provider or vendor

This is as equally important as evaluating any software product. When deciding on a warehouse management system, you also have to consider the reputation and support capability of the vendor or the service provider. Make sure they provide everything you might need for your warehouse operations, distribution and logistics. You should also take into account the level of customer service they offer and whether or not it fits your business standards.

Benefits of Warehouse & Dispatch Software

Warehouse & dispatch software solutions offer several benefits to any business operation that involves warehousing, inventory management, logistics and order fulfillment, regardless of whether it is offered as a standalone product, as part of a supply chain management system or integrated with an enterprise resource planning (ERP) solution.

One of the biggest benefits of implementing this kind of management software is how it can help optimize and speed up key warehouse operations, such as RFID scanning of stocks and received goods, inventory management, processing of orders in real-time, handling third-party logistics and more.

The right warehouse management system can also help you save money through real-time reporting, automation and forecasting capabilities. When your operation is well-optimized, streamlined and fully functional, you have the ability to elevate your customer service to a more competitive level, even if you’re running a modest small business with resources nowhere close to that of your larger, multi-warehouse competitors.

Common Features of Warehouse & Dispatch

API Application Programming Interfaces (APIs) are programmatic intersections with external products or platforms that allow for custom integrations with your own solutions or other solutions you are using.
Budgeting Planning and tracking capabilities for financial budgets and plans often used to manage funds across different departments or for investor / shareholder oversight.
Calendar Management Manage and update calendars for scheduling or consolidation of events across teams, departments or business functions.
Customer Management Manage customer databases and/or track outstanding shipments, payments and more.
Dashboard Dashboards are digital interfaces commonly used to visualise data or give quick access to important features and functions of online platforms. They often serve as an overview gateway in software applications.
Data Export Exporting functionality can be used to streamline the migration of data sets and information across systems, platforms or applications.
Data Import Importing functionality allows you to use data sets from other systems or platforms to cut down on data entry requirements or to more easily migrate records from similar applications you have used in the past.
Data Visualization Data visualization features render a visual interpretation of data sets through the use of charts, infographics and other visual cues generally in form of a reporting dashboard.
External Integrations Integrations with other software products or platforms to improve efficiency and compatibility across systems.
Forecasting Forecast upcoming expenses, sales, revenue, user levels, etc. through the use of predictive methods and past data.
Inventory Tracking Stay on top of inventory levels, to manage the storing, reordering or production of stock items.
Multi-User Supports more than just one user account and generally allows for collaboration with colleagues.
Notifications Includes notification support and sends you alerts with information on important events and other time sensitive instances. For example through push notifications on mobile phones or email notifications.
Order management Manage the fulfilment of sales and orders for goods and services.
Product Catalog Allows for the digital catalogization of large amounts of products.
Route Optimization Optimize transportation routes, often involving complex processes to determine which route is most cost-effective. Route optimization technology tests multiple 'what if' queries to find the optimal route.
SAP Integration Integrates with common SAP services.
Scheduling Schedule tasks, resources, appointments, payments, communications, etc.
Shipping Management Automate time-consuming shipping issues for goods manufacturers and vendors.
Supplier Management Manage suppliers and purchases required in the day-to-day operation of a business.
Third-Party Plugins/Add-Ons Offers additional features or integrations built by third-party developers in form of plugins or add-ons.

Latest User Reviews of Warehouse & Dispatch Products

Brahmin Solutions
Sarah Kapadia
26 Feb 2020
"Manufacturing Software! "

Tracks production orders easily, alerts us when we don't have enough inventory so we can quickly place reorders. Tracking Batch numb...

Artem Revunov
08 Jul 2020
"Don't waste your time and money"

The convenient layout, good functionality. Seemed like a perfect solution for us. Has all the integrations we needed (multi-channel)...

Kateryna Ponomarenko
20 Oct 2020
"Agistix helps drive innovation"

Working with Agistix has shown us how much knowledge we can have on where our product is when we need to know right away. Looking ba...

QuickBooks Desktop Enterprise
Emerson Opis
05 Nov 2020
"Quickbooks a platform for everyone"

it easy to use and to learn the basic fundamentals of the quick books even the fresh graduate can learn it within the day on basic e...

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