What is Basecamp?

"Basecamp is a cloud-based collaboration and project management tool."

Basecamp makes collaboration and project management simple and productive with a wide variety of different tools: to-do lists, file sharing, web-based text documents, time tracking, milestone management and a live messaging system.

Basecamp operates on the cloud and is also available in mobile form for Android and iOS.

The trial period lasts for 60 days (2 months). Basecamp has been used and trusted by some 15 million users around the world.

Basecamp concentrates its efforts on keeping collaboration and project management as simple as possible.


Basecamp scored 87/100 in the Task Management category. This is based on user satisfaction (83/100), press buzz (65/100), and other relevant information on Basecamp gathered from around the web.

The score for this service has declined over the past month. What is this?

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Task Management Market Radar

Basecamp Product Overview

  • To-do lists: Keep your to-do lists online and in one place. Basecamp allows you to add lists and assign people in your team to be responsible for each one. As tasks are completed, simply check off the item and it will move to the completed list.

  • Share files with ease: Basecamp’s built in file sharing makes it simple to share documents with team members or project clients. Upload anything from designs to invoices, categorise them, and download anytime, anywhere. Keep large files out of your emails!

  • Free for 60 days: Basecamp is completely free for two months and then operates on a pay-as-you-go service, starting at $20 / month.

  • Communicate effectively: The Basecamp message board makes communication more effective. Easily post messages, categorize them, attach necessary files, and allow anyone you choose to comment on your message(s). Find your conversations with ease with the built in search function.

  • Track progress: Keep track of important deadlines with Basecamp’s ‘milestones'. Assign milestones to team members, follow them in the dashboard, and subscribe them to iCal. You can also keep track of the time you spend on tasks or projects with the built in time tracking feature.


Languages: English
Software Buyer Guide 2018

Task Management Software Buyer Guide 2018

Product recommendations, vendor rankings, market overview and tips on how to select Task Management software for business. Published in December 2018.

A core component of project management with plenty of software options available is task management. Task management software often features the ability to assign work / tasks to users or whole teams, create subtasks and gives teams the ability to share the...

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Basecamp Features

  • API
  • Batch Permissions & Access
  • Budgeting
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Document Comparison
  • Email Integration
  • Expense Tracking
  • External Integrations
  • File Sharing
  • File Transfer
  • Forecasting
  • Google Apps Integration
  • History/Version Control
  • Inventory Tracking
  • Marketing Automation
  • Multi-User
  • Notifications
  • Password & Access Management
  • Project Management
  • Scheduling
  • Supplier Management
  • Third-Party Plugins/Add-Ons
  • Travel Management

Basecamp User Reviews

Average User Rating:
4.16/5 based on 16 user ratings.
Your Rating:
User profile picture

Basecamp offers stability in projects.

// CEO at TD Ameritrade

What do you like about Basecamp?

I like Basecamp because in prospective I consider that this platform has the necessary potential to provide each user or company with stability with respect to the projects that it may develop in the course of use. On the other hand it is important to highlight that Basecamp is a place where anyone responsible for projects can perform their functions and functions, Basecamp works correctly and always provides the user with better things to improve their projects.

What do you dislike about Basecamp?

The things that I do not like about Basecamp is the team conversation, since this chat often represents messages as Spam and causes those messages not to be sent correctly, however, the conversation is successful but a bit slow.

What have you been using it for and what problems did Basecamp solve?

Basecamp over the time that I have been using it, has given me very good functions within my company. Currently it is the main software in my company which is responsible for managing more and more the projects carried out.


Usefulness
5/5
Ease of use
3/5
Value for money
3/5
Customer service
4/5
User profile picture

Basecamp apart from being perfect, it is very accurate.

// Manager at Paladin Consulting

What do you like about Basecamp?

Basically Basecamp seems to me a platform which gives much to talk about, currently Basecamp is providing functions that greatly help the development and total control of business projects, these functions complement 100% the performance that a person in the area can have. . On the other hand, it is important to highlight that Basecamp gives the user new designs to try every day, designs that make the projects have a better comfort and take a better course for their presentation. As a third positive point, I would say that Basecamp also serves to provide a simple project presentation, which does not need a complex process.

What do you dislike about Basecamp?

The two points I found negative in Basecamp are the following:

- Very high prices
- Technical service or user support, which serves poorly and does not solve doubts.

It is important to say that prices are the most important branch in the platforms of today, but apparently the owners of Basecamp do not think the same, for which, I would like a slight decrease in prices to get people to have a lot of money. more accessibility to the purchase of the plans. The technical service that Basecamp has, answers every 3 days, and when it does, it is in a bad way and does not solve absolutely anything that is being asked.

What have you been using it for and what problems did Basecamp solve?

Basecamp has really given me a much easier way to do projects in my company, and it has given me a more accurate platform so that my projects have a better advancement and design for their respective presentation. Currently my company has taken into account the good results that Basecamp has given us, obtaining an excellent ROI of up to 250% in a period of 3 years.


Usefulness
5/5
Ease of use
5/5
Value for money
2/5
Customer service
3/5
User profile picture

Basecamp is my favorite work tool.

// Strategy Director at Dunkin Donuts

What do you like about Basecamp?

Basecamp I like it a lot because it helps me to have organized all the work I need to do, it is very fast and easy to use, besides that when I do my work projects it is very efficient. This is one of the best work tools that I have used because it is very complete, it is a very organized program in everything, I have been using it daily as well as my co-workers.

What do you dislike about Basecamp?

I have not had basecamp complaints, but I think it needs to innovate and improve its platform since at times it's usually a bit heavy and slow.

What have you been using it for and what problems did Basecamp solve?

Benefits that have been obtained with Basecamp have been many since since I use it I have saved a lot of time because all the projects of works that I have to do I do them quickly, in addition to the pending tasks. The software is very good because it is easy to use and is very accessible to all audiences.


Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
5/5
User profile picture

Basecamp and the great achievements with their characteristics.

// Co CEO at E*TRADE

What do you like about Basecamp?

Basecamp is one of many platforms that has brought me a good spirit to design projects constantly, since this platform is perfectly developed, and therefore, provides each of the sections and features needed to make projects of a very good quality and in a short time range. I believe that Basecamp has a design that is encouraging and gives much more comfort to the user than expected. On the other hand, Basecamp effectively provides an active user communication at all times that serves for a better development of projects.

What do you dislike about Basecamp?

The problem with Basecamp is in its prices. I have always thought that a platform can have all the good features you want, you can even have excellent quality for your users and the best platform in the world, but you should take into account the prices, since this factor is the one that moves away to many users of the platforms. On the other hand, I think that prices should be reduced and replaced by more accessible ones.

What have you been using it for and what problems did Basecamp solve?

Basecamp has been innovation in our company, providing a secure platform which makes us improve each of the projects we do and also, better communication from colleagues.


Usefulness
3/5
Ease of use
4/5
Value for money
5/5
Customer service
4/5
User profile picture

Realizing projects now is easier with Basecamp.

// Manager Strategy at Kona Grill

What do you like about Basecamp?

I like Basecamp because it allows me to have contact with my co-workers about the services offered by the program when carrying out a specific project, I have managed to obtain the opinions of my colleagues quickly and at the same time that I can do it. a project since it is much easier because it is a very complete software for these projects. He used it a lot because I can maintain contact with colleagues and project authorities and keep track of what is required for the given project.

What do you dislike about Basecamp?

Basecamp is not very accessible since I have noticed that its price is somewhat high, and its security is not very good since it is weak for the large number of projects that are carried out through it.

What have you been using it for and what problems did Basecamp solve?

The benefits have been many since I have managed to realize the projects in a faster way thanks to the good communication that I have with this program, besides that the characteristics that it offers allow the works to be done in a shorter time and with more benefits. Almost every day we are using the software in my work because it is very efficient.


Usefulness
5/5
Ease of use
5/5
Value for money
3/5
Customer service
5/5
User profile picture

Excellent variety of communications in projects

// HR Generalist at Lucky Table

What do you like about Basecamp?

At first, Basecamp's user interface is attractive and simple, allowing anyone with basic computer skills the ability to successfully use this tool. I like managing reports for various users so I can quickly see what is on my plate and the plates of others. Also, monitoring of activity in several ways: by a person, by date, or by project segment. Basecamp is being used across the whole organization currently.

What do you dislike about Basecamp?

The problem with Basecamp is when saving each of the projects since it is somewhat complicated because many times the project is not saved successfully and this leads to a considerable loss of information integrated into the content of the project, I would like the saved be successful instantaneously.

What have you been using it for and what problems did Basecamp solve?

Essentially, we were launching an expansive, complicated process to revamp our website, our interaction with website users, and need to track all the various pieces.


Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
5/5
User profile picture

Basecamp offers a lot of possibilities to keep a project up to date

// Senior Project Manager at Timeslide Inc

What do you like about Basecamp?

What's good with Basecamp is the dynamic web interface and simplicity it offers and how that can be used to involve colleagues with no previous experience and get them on track without further hassle. Also it has easy to use interface with possibility to work cross-functionally in the organization by assigning tasks between departments. It is good to see all information in one place. Basecamp is a useful collaborative tool for teams, which organizes projects easily and efficiently. I would recommend this tool.

What do you dislike about Basecamp?

The file management is not great, hard to use as a primary calendar because it doesn't sink with anything, not sharable with public and doesn't have the end time. And I think if they added a customer section to Basecamp, it would be much better.

What have you been using it for and what problems did Basecamp solve?

The employees of my company can work together to manage the projects of the company and in this way we recover the control and the order of them. We can also have internal discussions that are private from the client in the project.


Usefulness
5/5
Ease of use
5/5
Value for money
4/5
Customer service
5/5
User profile picture

A simple tool for working with projects

// CRM Manager at 777 Bets

What do you like about Basecamp?

The ease of use of this platform is excellent if compared with other similar products. This program allows you to keep your team and company more understandable and organized. With chat you can always communicate with someone in the program and publish news and make a list to quickly and safely inform your organization. With this program I managed to make projects more interesting and with a great variety, creativity for my company. With this platform, all employees know where all the necessary documents are, and everyone can get what they need even when the team is working across the country.

What do you dislike about Basecamp?

I do not like that it is difficult to use a calendar when it is not synchronized with everything, and tracking time management can be complicated, I would like it to be easier. Should improve the mobile version it is not as effective as the version of the website.

What have you been using it for and what problems did Basecamp solve?

I would advise this platform to everyone. With this program you will get a true experience, which should be felt when the project is being implemented. This service is one of the best. Your employees will be able to perform their work faster with this program.


Usefulness
5/5
Ease of use
4/5
Value for money
4/5
Customer service
5/5
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