What is KEY2ACT?

"KEY2ACT is the construction and field service technology leader."

KEY2ACT provides field service and construction management solutions. We empower specialty trades businesses to deliver proactive service, increase profitability, optimize operational efficiencies and drive higher customer retention. We believe organizations that embrace the power of technology and use it to their advantage in their day-to-day operations will outpace their competition. Our field service solutions include work order and contract management, quoting and a mobile application for field resources, while our construction solutions help companies manage jobs, projects, retention, forecasting and change orders.

Signature is an end-to-end business management solution designed for the unique needs of specialty trades organizations. Signature, built on Microsoft Dynamics GP, delivers the accurate financial information you need to analyze profitability, regulate cash flow and increase sales. Signature includes the following components:

Job Cost enables companies to keep projects and jobs on time, on budget and on task, whether you’re in the office or in the field. Job Cost allows users to manage estimates and forecasts, change orders, and control relationships with subcontractors.

Service Management offers complete work order management that helps specialty trade organizations deliver the right service the first time. Service Management is built for businesses that want to manage maintenance and repair processes more profitably, and includes contract management, quoting, invoicing and more.

Equipment Management allows users to access asset-level financials and to track status, location and utilization of equipment. Equipment Management enables users to log usage and measurement data, record equipment details and manage preventive maintenance
TimeTrack provides a single point of entry for employees to post time and expenses to jobs and service calls, allowing supervisors and project managers to easily analyze and monitor ongoing labor costs.

MobileTech is a mobile solution designed to connect field staff with the back office. MobileTech enables field workers to manage service calls and job appointments, access full customer and equipment history, and capture opportunities for additional work.

Graphical Schedule Board is a drag-and-drop scheduling tool that enables dispatchers to get the right resources to the right appointment at the right time. GSB lets users create new appointments and activities, view important customer and call notes, and easily update the schedule as needed.

KEY2ACT scored 59/100 in the Field Service Management (FSM) category. This is based on press buzz (21/100), recent user trends (falling), and other relevant information on KEY2ACT gathered from around the web.

The score for this service has improved over the past month. What is this?


KEY2ACT Product Overview

Languages: English
Software Buyer Guide 2018

Field Service Management (FSM) Software Buyer Guide 2018

Product recommendations, vendor rankings, market overview and tips on how to select Field Service Management (FSM) software for business. Published in January 2019.

Supporting sales agents, field workers and fleet managers, field service management software is all about optimizing routing and effective fleet use. With features such as automatic territory management, map visualization, calendar management and appointmen...


KEY2ACT Features

  • API
  • Contact Management
  • Customer Management
  • Data Export
  • Data Import
  • External Integrations
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Project Management
  • Supplier Management
  • Travel Management
  • Click-to-Dial
  • Route Optimization


Does KEY2ACT integrate with any other apps?

It can be integrated to other web services, such as Bing or Google maps, MS Office applications, and business applications such as payroll services, project management solutions and commerce sites.

Who are the main user groups of KEY2ACT?

Specialty trades organizations

What is KEY2ACT generally used for?

It is used as field service software and asset management software.

What platforms does KEY2ACT support?

Web-based application, with native mobile apps for Android and iPhone.

What are some applications KEY2ACT is commonly used in tandem with?

It is commonly used with Microsoft Office tools, Google Maps, Microsoft Dynamics, etc.

Does KEY2ACT offer an API?

It offers an API.

Does KEY2ACT offer guides, tutorials and or customer support?

They offer phone and online support, as well as video tutorials, and on-demand webinars.

Page last modified:

KEY2ACT User Reviews

No reviews yet. Rate this app or be the first to review!
Back to top