fieldd is a field service software that helps you optimize your field operations and become an industry leader through scheduling and dispatch automation.
fieldd founded Refresh Valet who was recently featured on the TV show Shark Tank in 2018.
Initially Refresh Valet saw the same challenges when trying to find job management software, and elected to hand build a software program that didn’t just end at online job scheduling, but created an end-end solution for their mobile business.
Many clients assumed their scheduling software was just a mobile car wash app, but there were other backend scheduling features that made this mobile service business a success. Initially inspired by Uber’s on-demand taxi app, their CRM was designed to look deeper into the client experience, and streamline on-site operations past a simple on-demand taxi request.
Since 2016, they have completed over 25,000 service appointments before launching fieldd in 2019. The software that reduced Refresh Valet’s admin by 80% and gave them a 20% market share, is now available for your mobile service business.
fieldd provides a turnkey white labeled solution to field service management. Not only does it optimize schedules, reduce travel time, but you can also view live updates of your business in real-time.
If you have 1 client or 100,000 clients, 1 staff member or 10,000, fieldd was designed and built to grow with you. This means you can focus on your business, because you know fieldd is working in the background ensuring you always have the tools to deliver your field service appointments to the highest standard. We’re also hosted on Amazon AWS, so we can provide around the clock uptime, unparalleled speed, and reliability.
Awarded the Quality Choice Award
Awarded the Trusted Vendor Award
fieldd.co currently scores 81/100 in the Field Service Management (FSM) category. This is based on user satisfaction (100/100), press buzz (41/100), recent user trends (falling), and other relevant information on fieldd.co gathered from around the web.
| The score for this software has improved over the past month. What is this? |
Regional Restrictions: In 154 countries
Product recommendations, vendor rankings, market overview and tips on how to select Field Service Management (FSM) software for business. Published in April 2024.
Supporting sales agents, field workers and fleet managers, field service management software is all about optimizing routing and effective fleet use. With features such as automatic territory management, map visualization, calendar management and appointmen...
FREE DOWNLOAD Field-Service-Management-(FSM)-Software-Buyer-Guide-2018.pdfYes, CRM allows multi user logins, each field staff member has their own login to a field app
No need
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Company bookings through to job completion POS. The entire solution for any service company with full customisation to suit
Any company providing same day services in the field
Smart routing based on geofences
Fieldd has so many amazing features that I don't see anyone else even close to offering: Instant online booking, branded customer apps, dispatch and field management, automated marketing, automated workflow integration with Zapier, and more. Fieldd is easily a great value for the cost. They keep creating new features that I didn't see coming (the most recent is postcard campaigns) and know they have ambitions for more. Everything is well-designed as a modern app - especially the customer-facing aspects of the product.
As a newish and still small company, some parts of the product still aren't totally mature. It's usually little things (like difficulty looking up a specific customer history, or being prompted to hit 'save' on some pages even when I didn't make any changes) but they have an outsized annoyance. I wish they would publish their development roadmap so I could plan for upcoming features, and I regularly submit feature requests. On the other hand, it's a small company, so I never get a canned and corporate response when I reach out.
I use Fieldd to manage a mobile car detailing company. We've used it to manage service delivery with anywhere from 1-10 detailers and plan to continue growing. Fieldd makes it incredibly easy to create a menu of services, manage the technicians delivering those services, let customers book those jobs online, track job delivery (using checklists for quality control), collect payment upon completion, and gather feedback/prompt customer reviews after the fact. It's an amazing product and I plan to stick around for a long time.
