"Coresystems is a field service and customer support management platform."
Coresystems helps establish the connection between back office and field workforce to schedule and assign tasks, and connect with their customers. It's most suited to the automotive, manufacturing, healthcare and electrical industries.
Coresystems provides users with a customer service process tool for dispatching, routing, reporting, and automating field service operations. Clients are now able to scan a QR Code to establish contact with service agents, who already have all necessary information about them.
Managers are always up-to-date with their field staff so they can optimize schedules and provide better service to clients. There are also sales apps integrations available, for easy quoting and invoicing, as well as customizable dashboards and reporting tools. Coresystems is available on Android and iOS as native applications.
Customer Self Service
Mobile Field Sales
Location Services and Routing
Scheduling and Dispatching
Field Parts and Inventory Management
Service Contract Management
Analytics and Reporting
Repair Knowledge Management
Product recommendations, vendor rankings, market overview and tips on how to select Field Service Management (FSM) software for business. Published in December 2018.
Supporting sales agents, field workers and fleet managers, field service management software is all about optimizing routing and effective fleet use. With features such as automatic territory management, map visualization, calendar management and appointmen...FREE DOWNLOAD Field-Service-Management-(FSM)-Software-Buyer-Guide-2018.pdf
Integrations: abas ERP, Microsoft Dynamics AX, Microsoft Dynamics NAV, Salesforce App Cloud, Oracle Field Service Cloud, QuickBooks, SAP Business One, SAP HANA Cloud Platform, Slack.
This software is available for both on-premise and Web-based deployment. It can run on Mac OS and Windows. It’s also supported on Web browsers and native mobile apps for Android and iOS.
This service is used for field service management.
It is mostly used in tandem with CRM and accounting software.
Support: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.
Yes, it offers RESTful API.
Main users of CoreSystems are large and medium-sized enterprises in manufacturing, construction, energy & utilities, oil & gas, HVAC, residential services.