What is Aptora?

"Aptora Total Office Manager is a complete field service management tool."

This field service solution helps businesses automate processes, track inventory and manage a mobile workforce. It connects businesses with functional solutions, without any hassle or headaches.
This software is designed to increase user's company's efficiency by offering tools that assist with dispatching, reporting, inventory management, enterprise-level accounting, accounts receivable, accounts payable, integrated payroll and marketing.
Aptora works to coordinate and monitor service agreements, as well. It is designed to be an all-in-one FSM application for user's business.

Aptora scored 65/100 in the Field Service Management (FSM) category. This is based on user satisfaction (100/100), press buzz (34/100), recent user trends (falling), and other relevant information on Aptora gathered from around the web.

The score for this service has improved over the past month. What is this?

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Aptora Review

Editors' Review by the Field Service Management (FSM) Software Review Team

A Review of Aptora’s Field Service Management Software Solution—Total Office Manager

Aptora is a company manned by experienced contractors who design and develop a wide range of software solutions for fellow contractors and business owners in various industries. Founded in 1996, the company mainly specializes in providing software solutions for the service industry.

The main goal of the company is to create software tools for small- to medium-sized businesses and large enterprises, tools that offer convenience, profitability and efficiency in the service industry, from electrical service and construction to heating, ventilation and air conditioning (HVAC) services among others.

Some of the industries that benefit from the Aptora field service management (FSM) software solution include appliance repair and installation, petroleum and equipment, alarm and security, drain and sewer cleaning, refrigeration, lawn care, water well drilling, home theater and audiovisual, irrigation, spa service and the landscaping industry, just to name a few.

The range of products Aptora has developed and provided to the businesses has grown over the years, as well. In addition to the field service management software solution, the company also offers mobile form builder, flat rate pricing, GPS and call manager software solutions. But one of the most popular products they offer is the Total Office Manager.

What is Aptora Total Office Manager and how does it work?

Aptora Total Office Manager is an award-winning, comprehensive service management software solution specifically developed for SMBs and enterprises across multiple industries. It is a software program that essentially does it all. It addresses a plethora of office and business processing needs most companies deal with on a daily basis.

Total Office Manager is the complete package, with features and capabilities that include accounting tools, job costing, scheduling, Certified Payroll for Contractors and HVAC Companies, GPS tracking, marketing tools, sales lead management, integrated caller ID, customer relationship management (CRM), a robust Field Service Management App, user-friendly dashboards, document management, mapping and customized electronic forms.

The software solution even facilitates quick and easy migration of QuickBooks financial transactions among other things. Aptora TOM also comes with appointments, audit trials, customer contact logs, inventory control, cash flow management, dispatching tools, technician tool lists, work orders, proposals and so on. It really is a unified FSM platform that takes care of all your needs as a service provider.

Aptora Review

The benefits of Aptora Total Office Manager FSM solution

Aptora’s field service management software solution is uniquely designed to address the needs of your business, so you can manage it more smoothly and provide the best customer service and customer experience possible.

With a comprehensive software solution like Aptora TOM, staying in touch with field service teams and personnel is much easier. Scheduling and dispatching technicians and mobile service teams is much more efficient and practical. Aptora TOM helps you manage your crew in a more convenient and effective way, which often results in providing better service and experience for your customers.

Aptora TOM’s highly advanced inventory system

One of the key benefits users can expect from Aptora’s Total Office Manager software solution is its highly advanced, fully functional inventory system. It comes with warehouse assignment by employee, mobile alerts feature for arriving items, advanced flat rate pricing, auto-reordering, multi-location function, assembly and serialized categorization.

Certified multi-state payroll for contracting companies

Aptora’s TOM solution offers detailed payroll and performance-based pay designed to flow seamlessly with job costing. With this software platform, you have the flexibility of being able to pay on an hourly rate, salary-based, on a sales commission basis or even on a flat rate pay. The payroll feature of Total Office Manager is specifically tailored towards businesses in the service, replacement and construction industry.

User-friendly dispatching and work order management

Total Office Manager offers an easy-to-use dispatch board with drag-and-drop functionality. The dispatch board, along with electronic scheduling, is one of the most practical and simple to use in the business. Add or cancel work orders through a convenient drag-and-drop process. There’s no training or special skills required.

With this software solution, users can create detailed work orders and customer appointments in mere seconds and coordinate all business activities and operations with confidence, efficiency and practicality. You can also schedule personnel and company equipment usage in an instant, while being able to provide field employees constant updates on possible changes to schedules through their mobile devices.

Comprehensive sales and marketing system

Sales lead tracking and targeted marketing are just a couple of the many features you can expect from Aptora TOM’s sales and marketing system. By taking advantage of the platform and what it has to offer, you are able to effectively generate leads and sales opportunities and convert them into profit.

Total Office Manager comes with a marketing campaign tool that allows you to develop sales opportunities much more efficiently than ever before. This goes to show that Aptora TOM is more than just a field service management software solution. It stands true to being an all-in-one business process management platform.

Pricing for Aptora Total Office Manager software solution

Aptora, as a software solutions provider, develops their own software programs and services. This means the pricing for all their software packages do not have distributor or re-seller markup, which also means you are getting the most reasonable prices possible for the products you need.

Pricing for Total Office Manager starts at $2,000 downpayment and $500 per month. You may contact Aptora’s sales team via phone or email for custom pricing. Visit their official website for more information on their products and services, as well as the many different features that come with the available software solutions.

Is Aptora Total Office Manager a good FSM software solution?

Aptora TOM is an all-inclusive field service management platform designed by contractors for contractors. It is a field service solution that helps businesses in the service industry automate specific processes and activities, as well as provide the best possible experience and topnotch service for their customer-base.

If you find your company is in need of a robust field service solution that has virtually everything you might need to run a successful business, Aptora Total Office Manager is a good option to start with.

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Field Service Management (FSM) Market Radar

Aptora Product Overview

  • Dispatching: This feature includes an array of tools users need to have their dispatchers working efficiently.

  • Reporting: This feature allows users to access all of the details of their business easily. Plus, all of the reports can be exported to Excel and other program formats.

  • Office management: Includes tools to invoice clients, and allows any user to easily fulfill all of his accounts receivable tasks. With the invoicing tool, it is possible to create sales invoices, sale proposals and billing statements.

  • Inventory Management: Users can create work orders, schedule appointments, track order status, manage other inventory and schedule related activities.

Languages: English
Software Buyer Guide 2018

Field Service Management (FSM) Software Buyer Guide 2018

Product recommendations, vendor rankings, market overview and tips on how to select Field Service Management (FSM) software for business. Published in December 2018.

Supporting sales agents, field workers and fleet managers, field service management software is all about optimizing routing and effective fleet use. With features such as automatic territory management, map visualization, calendar management and appointmen...


Aptora Features

  • 2-Factor Authentication
  • Accounts Payable
  • Accounts Receivable
  • API
  • Balance Sheet
  • Billing/Invoicing
  • Budgeting
  • Calendar Management
  • Contact Management
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Expense Tracking
  • External Integrations
  • Forecasting
  • General Account Ledger
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Multi-Currency
  • Multi-User
  • Notifications
  • P&L
  • Payroll
  • Project Management
  • Supplier Management
  • Tax Management
  • Travel Management
  • Click-to-Dial
  • BitCoin
  • PayPal
  • Stripe
  • SAP Integration
  • Route Optimization

Aptora Pricing Plans

Other pricing information:

The software is $4,999.00 for five concurrent users (five people may connect at any one time). Each additional user is just $499.00, and users may be added at anytime. The first year's software updates, upgrades, new versions, and toll free technical support are included.
There are discounts for multiple users.
Five users is the minimum.

Credit card required: N/A

Aptora FAQs

Who are the main user groups of Aptora?

Aptora provides software solutions to the service industry.

What is Aptora generally used for?

It is generally used as a field service management software.

What platforms does Aptora support?

Aptora Mobile field service management software consists of two parts; a server and a device that connects to that server. Users will need the assistance of a qualified IT person to install and properly setup this system.

Does Aptora offer multi-user capability (e.g. teams)?

It offers multi-user capability.

Does Aptora offer guides, tutorials and or customer support?

They offer: Technical support phone number; email support; video tutorial.

Aptora User Reviews

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