Lithium Social Media Management is an integrated platform which combines powerful publishing and response feature sets.
Lithium Social Media Management is an integrated social media management platform which can be divided into two broad features; social publishing and social results.
Lithium stands out compared to our competitors in social media publishing for three main reasons:
In addition to social publishing, Lithium significantly improves your social response data:
Lithium currently scores 88/100 in the Social Media category. This is based on user satisfaction (73/100), press buzz (58/100), recent user trends (rising), and other relevant information on Lithium gathered from around the web.
The score for this software has improved over the past month. What is this? |
Product recommendations, vendor rankings, market overview and tips on how to select Social Media software for business. Published in March 2024.
Software for social media marketing is used to outreach, interact and schedule communicate with a wide range of audiences such as clients, consumers, stakeholders and the general public. It can be used for the acquisition of new customers and helps understa...
FREE DOWNLOAD Social-Media-Software-Buyer-Guide-2018.pdfUser Interface is very robust and is capable of handling large amount of content in real-time.
It is also effective in filtering Facebook posts or Twitter that needs to be responded to on a priority basis.
It is designed in a visual way so one can easily track the flow and find out when the issue gets resolved.
It also integrates well with Salesforce, and therefore lets you see if the cases actually originate.
Configurability. There are many tools, features and functions, that you can easily customize your community to meet your industry needs.
Easy of use. Out of the box both users and admins can easily begin using the Community, but it also offers more technical options, and training for everything.
It's built for optimization, tags, labels, the ability to create custom search, titles, text & canonical URLs.
The internal search tool works good, but there is room for improvement.I am looking forward to the new changes.
Surveys. I would love to see an enhancement that would allow agents/community managers to respond to customer survey responses. This is probably an industry thing, but our customers tend to use the survey tool as a complaint box.
If two users have the same email address, it is difficult to change or delete one.
it could improve in refining the searches and increasing the limit of texts and images, however it has a great variety of functionalities It's also definitely not the cheapest platform out there but we've found that it's the best in many ways.
Lithium allows me to leverage your community to easily agglutinate the complementary support of sources and guides for your other users.