Influx


What is Influx?

Influx is your extra layer of support, answering tickets quickly, 24/7, in a simple month to month format.

Influx provides consistent, high quality customer service in a simple month to month format. Brands and tech companies work with us to make their support teams fast and flexible, while maintaining standards. We call this support ops on demand.

Spread across 123+ cities globally, Influx provides round-the-clock solutions that are on-brand and on-demand in your time zone(s). We are designing customer experiences that are fast to scale and ready to reflect your vision, voice and values so you can stay focused on what’s coming next.



Influx Awards


Influx currently scores 85/100 in the Customer Service category. This is based on user satisfaction (88/100), press buzz (34/100), and other relevant information on Influx gathered from around the web.

The score for this software has improved over the past month. What is this?
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Customer Service Market Radar

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Influx Product Overview


Languages Supported: English

Influx Features

  • Analytics
  • API
  • Batch Permissions & Access
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Supplier Management
  • Third-Party Plugins/Add-Ons
  • Custom Data Forms
  • Call Tracking
  • Call Disposition
  • Softphone
  • Click-to-Dial
  • SAP Integration
  • Net Promoter Score
  • Real-time Alerts
  • Workflow Management
  • Self-service Portal
  • Ticket Management
  • Instant Chat Integration
  • Social Media Integration
  • Call Integration
  • Knowledge Base
  • Support Forum
Influx Pricing

Influx Pricing Plans

Custom Pricing

Custom
custom
  • Digital support
  • Voice support

Credit card required: No

Influx FAQs

What platforms does Influx support?

Digital support platforms and voice/call support.

What is Influx generally used for?

Providing customer support and service for SaaS, eCommerce and tech brands.

Does Influx offer guides, tutorials and or customer support?

Yes.

Influx Competitors Influx Alternatives

Influx Alternatives & Competitors

Statuspage
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Kustomer
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Gainsight
Gainsight
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HelpWire
HelpWire
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Surveypal
Surveypal
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Smith.ai Virtual Receptionists
Smith.ai Virtual Receptionists
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