CloudSocial

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What is CloudSocial?

"CloudSocial is Social Media Management Platform, you can manage FB, Twitter, LinkedIn, Instagram & Youtube and email. You can Respond, Analyze, Publish and Listen. "

CloudSocial is a Social Media Management & Engagement Platform. With CloudSocial, you can seamlessly Publish content of several social channels, Listen to comments and posts basis specific keywords, Respond to comments and tweets and Analyse key social metrics for actionable insights.
* Publish - Ability to post instantly across social media channels or schedule posts by channel at specific times, with recurrence daily, weekly, monthly or annual.
* Listen – Set keywords to sniff posts and tweets from several social channels be it for your brand or competition or industry or anything and everything.
* Omnibox - Respond to your audience's messages, tweets, posts and emails through a unified console. All the email messages can be quickly responded from Omnibox. With collaborative workflows and multiple filters including in mention keyword search to focus on the most relevant messages.
* Analytics - All key social media metrics by channel and team performance. Sentiment analysis not only gives an algorithm based three point scale but also a  nine point scale, a tag cloud, an heat map and timeline graph.
One of the areas where there is a deficit is in the area of Customer Support wherein at the basic tier for sure, the support is email only and business hours on week days only. We are offering email, chat and call seven days across 24x7.


CloudSocial scored 73/100 in the Social Media category. This is based on user satisfaction (100/100), press buzz (12/100), recent user trends (falling), and other relevant information on CloudSocial gathered from around the web.

The score for this software has improved over the past month. What is this?

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Social Media Market Radar

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CloudSocial Product Overview

  • Omnibox- Engagement : All incoming messages across the different social media channels & email can be responded from the Omnibox

  • Publish - Bulk schedule for publishing across time zones and set up recurrance, daily, weekly, monthly or yearly

  • Reporting - Download customizable reports

  • Analytics - Key social media metrics across channels

  • Sentiment Analysis - 3 Point / 9 Point / Timeline / Word Cloud

  • Social Channels - Facebook / Twitter / LinkedIn / YouTube / Instagram and Email

  • Listen - Set keywords for sniffing across select social media channels

  • Calender - Quick view to plan social media activity across channels and days

  • 247365 Support through email, chat & call

  • Payment Gateway - PCI DSS Level 1


Languages: English

Social Media Software Buyer Guide 2020

Product recommendations, vendor rankings, market overview and tips on how to select Social Media software for business. Published in August 2020.

Software for social media marketing is used to outreach, interact and schedule communicate with a wide range of audiences such as clients, consumers, stakeholders and the general public. It can be used for the acquisition of new customers and helps understa...

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CloudSocial Features

  • Analytics
  • API
  • Audience Targeting
  • Brand Management
  • Calendar Management
  • Conversion Tracking
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Feedback Management
  • Forecasting
  • Google Apps Integration
  • Keyword Tracking
  • Marketing Automation
  • Multi-Account
  • Multi-Site
  • Multi-User
  • Notifications
  • Scheduling
  • SEO
  • Social-Media Integration
  • Third-Party Plugins/Add-Ons
  • Social Media Monitoring
  • Sentiment Analysis
  • Review Monitoring
  • Net Promoter Score
Compare Pricing

CloudSocial Pricing Plans

Silver

$13.00
2 user(s) / month
  • Omnibox
  • Reporting
  • Publish

Gold

$100.00
15 user(s) / month
  • Omnibox
  • Reporting
  • Publish
  • Listen
  • Analytics
  • Sentiment Analysis
  • Publish Later & Calender

Platinum

$345.00
40 user(s) / month
  • Omnibox
  • Reporting
  • Publish
  • Listen
  • Analytics
  • Sentiment Analysis
  • Publish Later & Calender
  • Agency

Plans starting from: $13.00/month Credit card required: Yes

CloudSocial FAQs

Does CloudSocial integrate with any other apps?

No

Does CloudSocial offer guides, tutorials and or customer support?

Yes
* Knowledge Bank
* YouTube videos
* User guides
Support thru
* Chat
* Email support
* Call
247365

Does CloudSocial offer multi-user capability (e.g. teams)?

Yes

Who are the main user groups of CloudSocial?

  • Entrepreneurs
  • Marketeers
  • Freelancers

What platforms does CloudSocial support?

Facebook
LinkedIn
Twitter
YouTube
Instagram
Email

Does CloudSocial offer an API?

No

What is CloudSocial generally used for?

To manage social media activity through a platform rather than logging in individually to each of the social media channels

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CloudSocial User Reviews

Average User Rating:
5.0/5 based on 2 user ratings.
Your Rating:
User profile picture

"Easy to use"


What do you like about CloudSocial?

It has good user friendly interface that anyone can use it. If you are a bigner you can also use it without any problem.

What do you dislike about CloudSocial?

The customer support is good but not great but you doesn't need customer support as it was easy to use.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
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