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What is chatchamp?

"chatchamp is a messenger-marketing automation software for e-commerce. Drive conversion, retention and engagement through personalized customer journeys on Messenger."

People spend most of their time online in instant messengers, but e-commerce businesses don’t have dedicated tools to reach out to their customers on this channel based on shop interactions.

chatchamp developed a SaaS web app and shop system plugins that can be installed in 5 minutes into the biggest shop systems e.g. WooCommerce, Shopify and custom websites. The shops can then trigger targeted messages to instant messengers in response to their customer’s interactions on the webshop.

This includes abandoned cart and cancelled order recoveries, as well as marketing campaigns. The shop can provide additional value by sending out parcel delivery status updates. The relevance to the user of the provided content can be very high by leveraging all advantages of his new channel (e.g. continuous feedback, high engagement)

Content, time and frequency improves over time since chatchamp is learning from the user’s behavior in the shop as well as from the behaviour within the messenger, which leads to the right message being sent to the right user at the right time and ultimately improve conversions. The software automates campaign management without the need of extensive marketing knowledge.

Chatchamp aims to be the solution for messenger marketing for all online marketed businesses.

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chatchamp Product Overview

Languages: German, English
Software Buyer Guide 2019

Marketing Automation Software Buyer Guide 2019

Product recommendations, vendor rankings, market overview and tips on how to select Marketing Automation software for business. Published in May 2019.

Software solutions in this group help users build and scale automated marketing campaigns to engage with customers in a personalized and tailored manner across various different channels. Some common software features include ad targeting, automatically gen...


chatchamp Features

  • 2-Factor Authentication
  • A/B Testing
  • API
  • Audience Targeting
  • Batch Permissions & Access
  • Brand Management
  • Budgeting
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • Conversion Tracking
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Forecasting
  • Keyword Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-Account
  • Multi-User
  • Notifications
  • Password & Access Management
  • Scheduling
  • Social-Media Integration
  • Third-Party Plugins/Add-Ons
  • Product Catalog
  • Call Tracking
  • Click-to-Dial
  • Order management
  • BitCoin
  • PayPal
  • Stripe
  • SAP Integration
  • Social Media Monitoring
  • Net Promoter Score
Compare Pricing

chatchamp Pricing Plans


1 server(s) / month
  • Abandoned Cart Recovery
  • Parcel Tracking
  • Messenger Newsletters


1 server(s) / month
  • All features from Starter Package
  • Sequences
  • A/B Testing


1 server(s) / month
  • All features from Growth Package
  • Data Export
  • Phone Support

Plans starting from: $99.00/month Credit card required: Yes

chatchamp FAQs

What is chatchamp generally used for?

Building marketing campaigns for your shop in Messenger such as:

  • abandoned cart
  • canceled order recoveries
  • parcel tracking
  • flash sales
  • questionnaires
  • product recommendations

Does chatchamp integrate with any other apps?

Shopify, Magento, Woocommerce, Facebook, WP Optin Wheel, Optin Spin

Does chatchamp offer guides, tutorials and or customer support?

Yes, support is offered via chat or phone.

What are some applications chatchamp is commonly used in tandem with?

Facebook, Shopify, Woocommerce, Magento

Does chatchamp offer multi-user capability (e.g. teams)?

Yes, unlimited.

Does chatchamp offer an API?


Who are the main user groups of chatchamp?

Marketing managers at E-commerce shops.

What platforms does chatchamp support?

Facebook, Shopify, Woocommerce, Magento, OptinSpin, WP Optin Wheel

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