timetoreply

What is timetoreply?

Close more deals and delight more customers with the fastest, smartest email performance optimization and analytics software that works straight from your team’s inbox.

timetoreply is a SaaS product for inbound sales, customer support and customer success teams looking to optimise their email performance in real time. Built specifically for high performing teams our products let you set reply time goals and SLA's, track and monitor key email stats such as reply times and volumes, as well as contact rates. Your team members can also close off conversations from within our product. works across all email clients. No change to workflow. Completely secure. Soc 2 type II certified.



timetoreply currently scores 77/100 in the Employee Monitoring category. This is based on user satisfaction (86/100), press buzz (40/100), recent user trends (falling), and other relevant information on timetoreply gathered from around the web.

The score for this software has improved over the past month. What is this?
timetoreply.com

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Employee Monitoring Market Radar

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timetoreply Product Overview

  • Get instant access to realtime data, and the meaningful metrics you need to take action.

  • Works with all mail clients.

  • 100% private and secure.

  • No credit card required

  • No software to install


Languages Supported: English

Employee Monitoring Software Buyer Guide 2024

Product recommendations, vendor rankings, market overview and tips on how to select Employee Monitoring software for business. Published in April 2024.

Employee monitoring software enables organizations to systematically control employee activities. Employee monitoring is often used in industries like logistics, manufacturing, luxury goods, energy production, mining and other related sectors with high risk...

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timetoreply Features

  • A/B Testing
  • Analytics
  • API
  • Batch Permissions & Access
  • Big Data
  • Calendar Management
  • Chat
  • Contact Management
  • Conversion Tracking
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • Employee Database
  • Employee Onboarding
  • External Integrations
  • Forecasting
  • Google Apps Integration
  • Inventory Tracking
  • Keyword Tracking
  • Lead Management
  • Lead Scoring
  • Link Tracking
  • Marketing Automation
  • Multi-Site
  • Multi-User
  • Notifications
  • Password & Access Management
  • Project Management
  • Referral Tracking
  • Scheduling
  • SEO
  • Social-Media Integration
  • Supplier Management
  • Site Access Management
  • Database
  • Click-to-Dial
  • Employee Engagement
  • SAP Integration
  • Net Promoter Score
  • Dashboards
  • Reports
  • Visualization
timetoreply Pricing

timetoreply Pricing Plans

1-20 Mailboxes

$19.00
1 user(s) / month
  • Measure individual mailboxes
  • Internal vs External email performance
  • Measure group mailboxes (statistics for the group mailboxes as a whole)
  • Individual performance statistics for group mailboxes
  • Conversation view mail logs / message view mail logs
  • Measure your company, agents and customer email response times
  • Block irrelevant emails from being tracked
  • Online reports (Overview, Comparative and Interaction reports)
  • Downloadable reports
  • Scheduled reports
  • Report filtering
  • SLA measurement
  • Export to excel

Plans starting from: $19.00/month Credit card required: No

timetoreply FAQs

Who are the main user groups of timetoreply?

Inbound sales, Customer Service, Customer Success, Client Services, Sales Teams in the manufacturing, logistics, insurance, corporate travel, property management and legal service industries.

Does timetoreply offer guides, tutorials and or customer support?

Yes, we have a hands-on team, video and text guides, as well as live demos.

Does timetoreply integrate with any other apps?

No need for it to do so.

Does timetoreply offer an API?

No.

What is timetoreply generally used for?

timetoreply doesn’t send or receive your email. It simply works on top of your existing mailbox to analyze your inbound and outbound emails in order to provide analytical data about how quickly your business and sales agents respond to emails. When you sign up for timetoreply, we establish a secure connection with your email server so that we can analyze your inbound and outbound emails. The software works with IMAP, Gmail, o365, Outlook and MS Exchange.

Our software and algorithms analyze your email activity and provide reply time reports and leaderboards for your company that can be viewed via your online dashboard.

As emails comes in and out of your mailbox we measure the time it takes your staff to respond. timetoreply does its magic without ever reading or storing the body of your email. We only analyze your email header information to calculate your timetoreply™.

What platforms does timetoreply support?

Works with: Outlook, Office 365 (o365), Ms Exchange Server, IMAP, Gmail, Gsuite, Mimecast, Mac Mail, Yahoo.

What are some applications timetoreply is commonly used in tandem with?

CRMs, ticketing.

Does timetoreply offer multi-user capability (e.g. teams)?

Yes.

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