"Customer Intelligence 360 is an insight and engagement platform that gives you better customer data and valuable insights plus the ability to automate and act on data."
You can swiftly deploy advanced analytics and machine learning to improve your understanding of your customers and optimize their journeys without the need for a full team of data scientists. Thanks to our software as a service approach and our open APIs we can easily integrate with your existing tech and add value to your current customer intelligence solutions without needing to start again from scratch.
Enrich your customer data and gain deeper insights about your customers with our built-in machine learning and AI. Get a single customer view and machine learning powered attribution to understand your customers better.
Boost customer acquisition and retention rates with analytic A/B, Multi-arm Bandit and Multi-variate testing to work out what content, messaging, channels and layout works best for each customer.
Increase customer loyalty and engagement rates by personalising every contact point across web, app, SMS, and even offline marketing channels.
Increase customer dwell time and spend with unique recommendations for every customer.
Regional Restrictions: None
Product recommendations, vendor rankings, market overview and tips on how to select Marketing Analytics software for business. Published in August 2021.
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Yes, we have multi-user groups and role functionality.
Yes, SAS has 24/7 global customer support with optional free and paid education available.
Testing and learning with experiments, customer journey optimisation, delivering personalisation and recommendations, using guided digital analytics.
We have open APIs to allow custom integrations with most other tools or apps.
This is a software as a service offering built on an open API framework. It can collect data from websites and apps for Android and iOS. Data can be exported into most proprietary third-party open source applications.
Yes, a wide range of APIs are available for most functions within the solution.
Web analytics tools, CRMs, CMSs, BI and analytics solutions.