Userlytics


What is Userlytics?

"Userlytics is a state of the art user testing platform that allows you to quickly test any digital asset (sites, apps, prototypes, competitor assets, or more) on any device!"

Userlytics is a usability testing platform that helps optimize the UI and UX of your digital assets. Define your ideal target persona, quickly create a test, and launch it to the world all in a matter of minutes. Tests are carried out by real people (no professional testers), so you to can uncover all of your usability issues. Thanks to its wide range of features, Userlytics allows you to fully customize your tests depending on your unique needs.

Userlytics allows Picture-in-Picture user experience testing recordings of participants as they interact with basically any digital asset whether it’s a website, app or prototype (proto.io, Invision, Axure, Adobe XD, etc). No SDK. No rooting. No professional testers with special hardware. Real People with a software-only solution and no integration necessary!

Through Userlytics, you can run any kind of customer experience or user experience test for mobile apps, web apps, websites, prototypes, mockups, advertisements (videos, images, copy), and more! All tests could be online, offline, or a hybrid of those environments. For example, your testers could be checking out your products on an e-commerce site while physically comparing your same products in an actual store; going through the aisles and commenting on whatever you’re curious about.

By using Userlytics’ worldwide panel and leveraging demographic filters as well as custom screeners, companies can quickly receive test results from participants in their home or office, anywhere in the world. Watch and listen to your target persona as they interact with your digital asset(s). See where users have difficulties achieving specific goals, and benchmark against different design iterations. Use rapid iterative insights to make better design and UX decisions and improve conversions and customer satisfaction.

Creating tests is easy and fun! Simply define the tasks your users will need to complete on your site, app or prototype. Ask any range of Single Choice, Multiple Choice, or Open-Ended questions while coupling that data with advanced quantitative metrics such as Time on Task, Success/Failure, SUS, NPS, or SEQ. Within hours of launching your test, you will receive qualitative and quantitative data and insights. Use Userlytics’ instant time stamped and searchable transcription service, identify key events and comments, write up an extensive list of notes, create shareable annotated clips and highlight reels, and easily share everything with your team and/or clients.

Take advantage of Userlytics’ branching logic to set up conditions and decide what specific tasks and/or questions should be directed to different participants, as a result of their actions and/or answers. Bridge the gap between moderated and unmoderated usability testing by customizing your user testing script to each participant while maintaining the scalability of remote unmoderated user testing. If you do require moderated testing, don’t fret. Userlytics fully supports both moderated and unmoderated tests.

Userlytics’ advanced video tools allow you to view usability test results in the cloud at variable speeds, annotate in-line with hyperlinks to the specific user testing picture-in-picture video and timeline moment, share important data with colleagues and clients on a study by study basis, and download and edit user testing video and survey results as well as specific clips and highlight reels.

Userlytics also provides professional services to help you design your test script and/or review the data, including a full analysis of the data as well as preparing a report with detailed recommendations.


Userlytics scored 83/100 in the UI & UX category. This is based on user satisfaction (76/100), press buzz (42/100), recent user trends (rising), and other relevant information on Userlytics gathered from around the web.

The score for this software has improved over the past month. What is this?

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Userlytics Product Overview

  • Webcam, audio, and screen recording for all tests (desktop, mobile, or tablet)

  • Unlimited user/admin seats

  • Unlimited annotations and highlight reels that can be downloaded or shared with a url

  • Unlimited full audio transcriptions

  • Unlimited testers per study

  • Unlimited concurrent tests

  • Dedicated account manager

  • Fast turn around - results typically within 1 day

  • QA session - we watch all results before approving them (included in the 1 day turnaround)

  • Unmoderated and moderated tests with branching logic to personalize tests in a scalable manner


Languages: Dutch, Portuguese, Spanish, German, Chinese, English
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Userlytics Features

  • A/B Testing
  • Analytics
  • API
  • Audience Targeting
  • Batch Permissions & Access
  • Brand Management
  • Calendar Management
  • Chat
  • Contact Management
  • Conversion Tracking
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Keyword Tracking
  • Lead Management
  • Lead Scoring
  • Link Tracking
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Social-Media Integration
  • Third-Party Plugins/Add-Ons
  • Click-to-Dial
  • Bug Tracking
  • Template Designer
  • Net Promoter Score
Compare Pricing

Userlytics Pricing Plans

Pay As You Go

$69.00
per participant
  • Webcam + Audio + Screen recording for all tests (desktop, mobile, or tablet)
  • Unlimited annotations
  • Unlimited highlight reels
  • Unlimited testers per study
  • Unlimited tests running concurrently
  • Unlimited user/admin seats
  • Unlimited full audio transcriptions
  • Dedicated account manager
  • Share project results (with private label capabilities)
  • Quant metrics such as time on task, system usability score, net promotor score, success/failure, etc.
  • Demographic filters and screener questions
  • Fast turn around - results typically within 1 day
  • QA session - we watch all results before approving them (included in the 1 day turnaround)
  • Moderated or Unmoderated
  • Remote or In Person
  • Fully customizable test builder
  • Branching logic to tailor tests to the answers of a tester
  • Bring Your Own Testers Free!
  • Test Any Type of Digital Asset

DIY

$49.00
per participant
  • Webcam + Audio + Screen recording for all tests (desktop, mobile, or tablet)
  • Unlimited annotations
  • Unlimited testers per study
  • Unlimited tests running concurrently
  • Quant metrics such as time on task, system usability score, net promotor score, success/failure, etc.
  • Some demographic filters
  • Fast turn around - results typically within 1 day
  • QA session - we watch all results before approving them (included in the 1 day turnaround)
  • Branching logic to tailor tests to the answers of a tester
  • Moderated or Unmoderated
  • Remote or In Person
  • Test Any Type of Digital Asset

Enterprise Unlimited

$17,750.00
per year
  • Webcam + Audio + Screen recording for all tests (desktop, mobile, or tablet)
  • Unlimited annotations
  • Unlimited highlight reels
  • Unlimited testers per study
  • Unlimited tests running concurrently
  • Unlimited user/admin seats
  • Full audio transcriptions
  • Dedicated account manager
  • Share project results (with private label capabilities)
  • Quant metrics such as time on task, system usability score, net promotor score, success/failure, etc.
  • Moderated or Unmoderated
  • Remote or In Person
  • Fully customizable test builder
  • Branching logic to tailor tests to the answers of a tester
  • Test Any Type of Digital Asset

Plans starting from: $49.00/month Credit card required: No

Userlytics FAQs

What platforms does Userlytics support?

Mac OSX, Windows, Android, and iOSX.

Does Userlytics integrate with any other apps?

Yes.

Who are the main user groups of Userlytics?

Businesses who wish to test their website, app, prototype, competitor asset, etc. using real people around the world.

Does Userlytics offer an API?

Yes.

What is Userlytics generally used for?

To uncover usability issues or optimize the user interface (UI) and user experience (UX) by carrying out tests with real people around the world while screen recording, as well as voice and face recording.

Does Userlytics offer multi-user capability (e.g. teams)?

Yes. Unlimited users/admins in most Userlytics Plans.

What are some applications Userlytics is commonly used in tandem with?

Any website or app as well as prototyping tools such as Proto.io, Invision, Axure, Adobe XD, etc.

Does Userlytics offer guides, tutorials and or customer support?

Yes, multiple FAQs, customer support and one-on-one training.

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