Userlytics

Userlytics is a usability testing platform that helps optimize the UI and UX of your digital assets. Define your ideal target persona, quickly create a test, and launch it to the world all in a matter of minutes. Tests are carried out by real people (no professional testers), so you to can uncover all of your usability issues. Thanks to its wide range of features, Userlytics allows you to fully customize your tests depending on your unique needs.

Userlytics allows Picture-in-Picture user experience testing recordings of participants as they interact with basically any digital asset whether it’s a website, app or prototype (proto.io, Invision, Axure, Adobe XD, etc). No SDK. No rooting. No professional testers with special hardware. Real People with a software-only solution and no integration necessary!

Through Userlytics, you can run any kind of customer experience or user experience test for mobile apps, web apps, websites, prototypes, mockups, advertisements (videos, images, copy), and more! All tests could be online, offline, or a hybrid of those environments. For example, your testers could be checking out your products on an e-commerce site while physically comparing your same products in an actual store; going through the aisles and commenting on whatever you’re curious about.

By using Userlytics’ worldwide panel and leveraging demographic filters as well as custom screeners, companies can quickly receive test results from participants in their home or office, anywhere in the world. Watch and listen to your target persona as they interact with your digital asset(s). See where users have difficulties achieving specific goals, and benchmark against different design iterations. Use rapid iterative insights to make better design and UX decisions and improve conversions and customer satisfaction.

Creating tests is easy and fun! Simply define the tasks your users will need to complete on your site, app or prototype. Ask any range of Single Choice, Multiple Choice, or Open-Ended questions while coupling that data with advanced quantitative metrics such as Time on Task, Success/Failure, SUS, NPS, or SEQ. Within hours of launching your test, you will receive qualitative and quantitative data and insights. Use Userlytics’ instant time stamped and searchable transcription service, identify key events and comments, write up an extensive list of notes, create shareable annotated clips and highlight reels, and easily share everything with your team and/or clients.

Take advantage of Userlytics’ branching logic to set up conditions and decide what specific tasks and/or questions should be directed to different participants, as a result of their actions and/or answers. Bridge the gap between moderated and unmoderated usability testing by customizing your user testing script to each participant while maintaining the scalability of remote unmoderated user testing. If you do require moderated testing, don’t fret. Userlytics fully supports both moderated and unmoderated tests.

Userlytics’ advanced video tools allow you to view usability test results in the cloud at variable speeds, annotate in-line with hyperlinks to the specific user testing picture-in-picture video and timeline moment, share important data with colleagues and clients on a study by study basis, and download and edit user testing video and survey results as well as specific clips and highlight reels.

Userlytics also provides professional services to help you design your test script and/or review the data, including a full analysis of the data as well as preparing a report with detailed recommendations.